NHTSA ID Number: 10240275
Manufacturer Communication Number: S2961 202307
TSB/Document Date: 2023-08-03
Summary
Service Campaign: 24-volt Battery Hold Down Bracket
Service Campaign S2961
July 2023
24-volt Battery Hold Down Bracket
Service Category Service
Section Function Group 311
Technician Skill Level A
America Applicability
VOLVO
Years
2021-2023
Market North
Models
VNRE
Introduction
Volvo Trucks has determined that certain VNRE model vehicles have been built with a
24-volt battery hold down bracket that does not meet Volvo’s quality standards. To
correct this issue, replacement of the 24-volt battery hold down bracket is needed on
affected vehicles.
Production Change Information
This bulletin applies to vehicles built within the specified production changes below.
Starting Build
Ending Build
Brand
Engine Emission Level
Date
Date
EM-ZE
31-March-2020
08-April-2022
Volvo
BEV
Warranty Information
This repair is covered by an authorized Service Program.
Reimbursement is obtained through the normal claim handling
process.
Claim Type (used only when uploading from the Dealer Bus.
B
Sys.)
Main Labor
Description
Hours
Code
17-20-16-09-01
Causal Part
SCC
Authorization
Code
Expiration Date
Campaign, General x7
0.7
23958972
S2961
July 31, 2024
Parts Information
Part Numbers
Part Names
Quantity
24341567
Battery Hold Down Bracket
1
Service Campaign S2961
July 2023
24-volt Battery Hold Down Bracket
Repair Procedure
1
Apply the parking brake.
2
Place the gear selector in neutral.
3
Remove the power key.
4
Safeguard the key.
5
Install the wheel chocks.
6
Disconnect all external power supply or charging devices.
Service Campaign S2961
July 2023
24-volt Battery Hold Down Bracket
7
Lock the access to the CCS (Combined Charging System).
8
Set the chassis switch to position (1).
Switch, position
Position Status
9
1
OFF
2
ON
Remove the safety pin from the slot (A) and install in the slot (B).
Service Campaign S2961
July 2023
24-volt Battery Hold Down Bracket
10
Remove the screws.
11
Remove the nuts.
12
Remove the assembly.
Service Campaign S2961
July 2023
24-volt Battery Hold Down Bracket
13
Release the clips.
14
Remove the covers.
15
Remove the nuts.
16
Remove the fuses.
Service Campaign S2961
July 2023
24-volt Battery Hold Down Bracket
17
Disconnect the cable from the negative terminal.
18
Install the plug.
Service Campaign S2961
July 2023
24-volt Battery Hold Down Bracket
19
Lock the negative terminal along with the fuses.
20
Loosen the nuts.
21
Remove the battery terminals (1) and (2).
Service Campaign S2961
July 2023
24-volt Battery Hold Down Bracket
22
Remove the screws.
23
Remove the nuts and screws.
24
Remove the bracket.
Service Campaign S2961
July 2023
24-volt Battery Hold Down Bracket
25
Remove the screws.
26
Move aside the converter along with the bracket.
27
Remove the nut.
28
Remove the bracket and discard.
Service Campaign S2961
July 2023
24-volt Battery Hold Down Bracket
29
Install the new bracket P/N 24341567.
30
Position the screw.
31
Install the nut.
32
Torque tighten the nut.
Tightening torque
Battery retainer,
nut
Tightening sequence: Tighten the nuts between the batteries
first.
16 ±4 Nm
(12 ±3 lbf⋅ft)
Service Campaign S2961
July 2023
24-volt Battery Hold Down Bracket
33
Position the converter along with the bracket.
34
Install the screws.
35
Install the bracket.
Service Campaign S2961
July 2023
24-volt Battery Hold Down Bracket
36
Install the screws.
37
Install the screws and nuts.
38
Install the battery terminals (1) and (2).
39
Torque tighten the nuts.
Tightening torque
Cable terminal, nut
4.5 ±0.5 Nm
(3 ±0.4 lbf⋅ft)
Service Campaign S2961
July 2023
24-volt Battery Hold Down Bracket
40
Unlock the negative terminal along with the fuses.
41
Remove the plug.
Service Campaign S2961
July 2023
24-volt Battery Hold Down Bracket
42
Connect the cable to the negative terminal.
43
Torque tighten the nut.
Tightening torque
Cable terminal, nut
4.5 ±0.5 Nm
(3 ±0.4 lbf⋅ft)
Service Campaign S2961
July 2023
24-volt Battery Hold Down Bracket
44
Install the fuses.
45
Install the nuts.
46
Torque tighten the nuts.
Tightening torque
Fuse, nut
15 ±3 Nm
(11 ±2 lbf⋅ft)
47
Install the covers.
48
Lock the clips.
Service Campaign S2961
July 2023
24-volt Battery Hold Down Bracket
49
Install the assembly.
50
Install the nuts.
51
Install the screws.
Service Campaign S2961
July 2023
24-volt Battery Hold Down Bracket
52
Remove the safety pin from the slot (B) and install in the slot (A).
53
Set the chassis switch to position (2).
Switch, position
Position Status
54
1
OFF
2
ON
Unlock the access to the CCS.
Service Campaign S2961
July 2023
24-volt Battery Hold Down Bracket
55
Remove the wheel chocks.
56
Release truck to service.
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TSB/Document ID: S2961 202307
Replacement Service Bulletin Number:
MFR Communication Date: 2023-07-06
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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