NHTSA ID Number: 10240132
Manufacturer Communication Number: SBW54-083
TSB/Document Date: 2023-08-05
Summary
Revised Service Bulletin for HVAC Software Updates. Description of Revisions: This bulletin replaces the version dated 06/21/2022. The model applicability list and the general information have been updated.
54-083
HVAC Software Updates
4700
4800
4900
5700
Western Star
Service Bulletin
6900
> 47X
> 49X
> 57X
Description of Revisions: This bulletin replaces the version dated
06/21/2022. The model applicability list and the general
information have been updated.
General Information
This service bulletin describes heating, ventilation, and air conditioning (HVAC) controller software updates
released on January 4, 2022 that affect the 47X, 49X, and 57X HVAC system. This software update provides
resolutions to the following three conditions.
• Sleeper vehicles with Battery Powered HVAC System (BPHS) do not turn on the engine fan when using
the engine air conditioner compressor.
• Sleeper vehicles with optimized idle (O/I) blows hot air when parked.
• When running in full A/C mode, economy (ECO) mode automatically turns on after 45 minutes.
Only the front control unit (F01T) and rear control unit (R01T) software changes are affected. For reference, the
parked control unit (P01T) software update is included in Table 1. These software changes are available for
service updates and are backwards compatible.
For vehicles experiencing any of the above mentioned symptoms, install the software listed below. If a newer
version of the software listed is available, install that.
Controller
SW Version
SW Part Number
DiagnosticLink Software Updates
Front (F01T)
Rear (R01T)
21.28.01
21.28.01
001 448 09 28 ZGS 001
001 448 12 28 ZGS 001
Parked (P01T)
20.35.1
000 448 70 28 ZGS 007
Table 1, DiagnosticLink Software Updates
This version of the HVAC controller software contains three changes that affect HVAC operation. See Table 2.
Item
Affected vehicles: 49X, 57X
Sleeper vehicles with BPHS
running under very specific
conditions do not turn on the
engine fan when using the
engine A/C compressor.
HVAC Operation Changes
Symptom
Conditions of Occurrence
A/C cooling is diminished
Specific conditions when the
when running in this
engine fan does not engage
condition.
include the following.*
• Engine running in
parked HVAC and A/C
request coming from
ACU
Resolution
FCU and ACU software
updates listed in Table 1
correct this issue and allows
the engine fan to turn on with
an ACU A/C request.
• Not in Optimized Idle
(O/I)
• Parking brake is set
• FCU not in A/C
request mode (A/C or
defrost)
Western Star Service Bulletin, 07/13/2023
Page 1
54-083
HVAC Software Updates
Western Star
Service Bulletin
Item
Affected vehicles: 49X, 57X
Sleeper vehicles with O/I
blows hot air when parked.
Affected vehicles: 47X, 49X,
and 57X
LED display located in the
FCU A/C button turns from
blue to green after 45
minutes of operation. Figure
1 shows the LED in full A/C
mode.
4700
4800
4900
5700
6900
> 47X
> 49X
> 57X
HVAC Operation Changes
Symptom
Conditions of Occurrence
When the HVAC is running in Engine is in auto elevate with
CPC software version 20.1 or
O/I in comfort mode, if
programmed for auto elevate earlier and O/I is running in
comfort mode.
feature and auto elevate
activates, the HVAC blows
hot air.
When selecting full A/C mode Occurs after the center A/C
button is pressed.
(maximum cooling), the
system automatically reverts
to ECO mode after 45
minutes, causing cabin
temperature to possibly
increase.
Resolution
FCU and ACU software
updates described in Table 1
correct this issue and
eliminates auto elevate from
blowing hot air when running
in O/I comfort mode.
With the release of the FCU
software 21.28.01, parameter
A0174479928-002 Manual
ECO MODE allows the driver
to maintain full A/C mode
without the system
automatically placing the
controller back into ECO
mode after 45 minutes.
* A/C logic provided by FCU software turns off the A/C clutch if pressure is too high
Table 2, HVAC Operation Changes
Figure 1 shows the A/C compressor LED illuminated in full A/C mode (blue). When ECO mode is engaged, the
LED illuminates green.
04/18/2022
f832249
Fig. 1, AC Compressor LED Display
Figure 2 shows the Par_HVAC_Controller_ECO_MODE parameter (A0174479928-002 Manual ECO Mode)
used to turn off automatic ECO mode.
Page 2
Western Star Service Bulletin, 07/13/2023
HVAC Software Updates
4700
4800
4900
5700
6900
> 47X
> 49X
> 57X
05/19/2022
54-083
Western Star
Service Bulletin
f121196
Fig. 2, Par_HVAC_Controller_ECO_MODE Parameter
Warranty
This is an informational bulletin only. Warranty does not apply.
Western Star Service Bulletin, 07/13/2023
Page 3
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TSB/Document ID: SBW54-083
Replacement Service Bulletin Number:
MFR Communication Date: 2023-07-13
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: VISIBILITY
MFR Component System:
MFR Component Subsystem:
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