NHTSA ID Number: 10239696
Manufacturer Communication Number: 23-NA-102
TSB/Document Date: 2023-07-27
Summary
This service bulletin provides a procedure to repair wiring to correct customer concerns of Driveability, Hesitation, Transmission Shifting Rough/Harsh, Malfunction Indicator Lamp (MIL) Illuminated.
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TSB/Document ID: 23-NA-102
Replacement Service Bulletin Number:
MFR Communication Date: 2023-07-19
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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Service Bulletin
Bulletin No.:
23-NA-102
Date:
July, 2023
TECHNICAL
Subject:
Drivability Concerns, Hesitation, Transmission Shifting Rough/Harsh, Malfunction
Indicator Lamp (MIL) Illuminated - Multiple DTCs Set
Brand:
Model:
Model Year:
from
to
Engine:
to
Escalade
2023
2023
LM2
Silverado 1500 New (RPO J22,
VIN Digit 5 = A/D)
2022
2022
LM2
Silverado 1500
Suburban
LZ0
2023
2023
Tahoe
Breakpoint Date:
from
Sierra 1500 - New
(RPO J22, VIN
Digit 5 = H/U)
Sierra 1500
Yukon Models
Copyright 2023 General Motors
LLC. All Rights Reserved.
2022
2022
2023
2023
SOP
JUNE
1, 2023
LM2
LM2
LM2
LZ0
LM2
Page 2
Involved Region or Country
July, 2023
Bulletin No.: 23-NA-102
North America, Europe, Kazakhstan, Uzbekistan, Russia, Middle East, Iraq, Israel,
Palestine, Argentina (Mercosur), Brazil (Mercosur), Bolivia (West), Chile (West),
Colombia (West), Ecuador (West), Paraguay (West), Peru (West), Uruguay (West),
Venezuela (West), Other Central America, Japan, Cadillac Korea (South Korea), GM
Korea Company, China - SGM, Taiwan , Thailand (ASEAN), Singapore, Philippines,
Australia/New Zealand, Caribbean, Egypt, Other Africa, South Africa
Some customers may comment on one or more of the following conditions:
1. Drivability concerns (engine performance)
2. Hesitation
3. Transmission shifting rough/harsh
4. MIL illuminated
Some technicians may find one or more of the following DTCs set:
Note: Additional DTCs may have been set. It was found that these were the most
common.
Condition
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
P1005
P31C3
P0700
U0073
U0074
P25A2
U1600
U0633
U0623
U02A9
U0285
U0284
P10C6
P2269
U0074
U0131
U029D
U029E
U059F
U18A2
Cause
This condition may be caused by the engine wiring harness contacting the alternator
bracket.
– On LZ0, there is an air conditioning line that is pressing on the harness. The line and
harness should be locally repositioned to prevent contact after the wires are repaired.
– On LM2, the wiring harness near the alternator may have not been fully positioned in a
retention hole in production. Repair wiring and properly position the harness with the
retention pin in the bracket hole.
Correction
Repair damaged wires using SI procedures and locally reposition the harness to prevent
contact on the LZ0.
On LM2, reposition the harness retention pin back in the correct location.
Two similar conditions in a similar location on two different engines:
• LM2 is only in the 2022 model year J22 pickup trucks
• LZ0 is only in the 2023 model year pickup trucks
• LM2 is used in 2022 and 2023 T1 SUV.
• Specific attachments for LM2 and LZ0 showing both conditions.
Bulletin No.: 23-NA-102
July, 2023
Important: Service agents must comply with all
International, Federal, State, Provincial, and/or
Local laws applicable to the activities it performs
under this bulletin, including but not limited to
handling, deploying, preparing, classifying,
packaging, marking, labeling, and shipping
dangerous goods. In the event of a conflict between
the procedures set forth in this bulletin and the
laws that apply to your dealership, you must follow
those applicable laws.
Page 3
DTC U1345, U0284 and U0285:
DTC U1345, U0284 and U0285 may be caused by the
engine wiring harness to active grille air shutter
actuator inline connector (X618 on the pickup and
X604A 0n the SUV). Please check circuit 4621 which
may be:
• Not properly connected
• Not properly hold by the rear clip
• Grounded on the radiator
Service Procedure
Refer to Wire to Wire Repair in the Service Manual.
Note: Using Woven Polyester Electrical Tape (PET),
tape all the contact points of the wiring harness
ensuring that the tape is applied in a double layer
extending along the harness past the splice sleeves.
Verify all straps are secured and retainers are installed.
Information
LM2 Areas of Concern
DTC U02A9 and U1345:
U02A9 might be set with or without U1345 (LIN BUS1
Failure).
6219339
The graphic above shows how the proper connection
must be.
– Check the active grille air shutter actuator in-line
connector for not being properly connected or
grounded to the radiator.
DTC U1345 and U0284:
DTCs may be caused by the active grill air shutter
wiring pinched at the radiator support.
6219342
An unsealed pump connector allowing water leakage
into the (M10) charge air cooler pump electrical
connector might be the root cause of the
communication failure.
– Check the CAC Pump connector sealing and look for
any corrosion at the pump due to water leakage.
6219340
Page 4
July, 2023
Bulletin No.: 23-NA-102
The graphic above depicts where a pinching condition
may be located.
– Check the active grill air shutter wiring route to
identify possible damaged points in the wiring.
6357536
LM2/LZ0 – Area of Contact at Alternator Bracket.
– Arrows indicate location of retainer pins that were not
properly installed.
– •Blue circle indicates where a chafe in the wiring has
occurred. The mis installed bracket allowed the
harness to lay on the alternator.
Bulletin No.: 23-NA-102
July, 2023
Page 5
6357529
LM2 – Wiring Harness Contact at Alternator Bracket.
– The engine wire harness was chafed by a bracket
next to the back of the alternator.
U0073 CAN BUS 2 off or U0074 CAN BUS 3 off
6357546
Page 6
July, 2023
Bulletin No.: 23-NA-102
LM2 – TCCM Wiring Harness Contact at A/C Line and
Bracket near Alternator.
LZ0 Areas of Concern
U0073 CAN BUS 2 off or U0074 CAN BUS 3 off.
6367093
6367095
Bulletin No.: 23-NA-102
July, 2023
Page 7
6357562
LZ0 – The Wiring Harness Contacted the Alternator
Bracket do to Routing of the Harness.
Note: During the repair. It was noted that a 5/8 ths
diameter hose was used to prevent a reoccurring chafe
condition.
6357567
This is CAN 3 wire harness. Can 4 is also in this bundle
only blue and yellow twisted with white.
LZ0 – Wiring Harness Contacting the A/C Line and
Alternator Bracket.
Page 8
July, 2023
Bulletin No.: 23-NA-102
Parts Information
Causal
Part
Description
Part
Number
Qty
N/A
SPLICE,WIRE
(SALMON)
19300089
As Required
N/A
Woven Polyester
(PET)
Electrical Tape**
1985620
(USA)*
894.1230
(Canada)*
1
*There is enough material to service multiple vehicles. Store
the remaining material for future use.
**For USA, contact Wurth though website
www.wurthusa.com, by e-mail at
[email protected], or by calling 1-800987-8487.
For Canada, contact Wurth though their website at
www.wurth.ca/, by e-mail at [email protected], by calling 1800-263-5002 or your local Wurth rep.
Warranty Information
For vehicles repaired under the Bumper-to-Bumper
coverage (Canada Base Warranty coverage), use the
following labor operation. Reference the Applicable
Warranties section of Investigate Vehicle History (IVH)
for coverage information.
Labor Operation
Description
Labor Time
5486388*
Repair Wire Chafe on LM2 and LZ0 T1 LD SUV and LDPU
1.0 hr
Add
Additional Wire Repair (As Required)
0.2 hr
*This is a unique Labor Operation for Bulletin use only.
Version
3
Modified
Released June 12, 2023
Revised June 29, 2023 - Add Breakpoint Date of June 1, 2023.
Revised July 19, 2023 - Added the Additional Keywords section.
Additional Keywords: P0658, P0659, P2812, P2814,
P2815, P281B, P281D, P281E, P0960, P0962-P0964,
P0966-P0968, P0970, P0971, P2670, P2671, P2718,
P2720, P2721, P2727, P2729, P2730, P2736, P2738,
P2739, P2824, P2826, P2827, P0716, P0717, P07BF,
P07C0, P1783, P17CE, P0721-P0723, P077C, P077D,
P172A, P172B, P0707, P0708, P2802, P2803, P2805,
P0711, P0712, P0713, P176B-P176D, P178F, P17D3,
P17C5, P17C6, P17CC, P17CD, P17D6, P17F5,
P17F6, P17F7, P17FA, P17FB, P17FC, P18A2,
P18A3, P18A4, P27EB, P27ED, P27EE, P2796,
P2797, P2798, P2799
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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