Technical Service Bulletin

46-19-01 - Brake Noise or Pulsation during PDI Process (U.S. Only)

Transaction No:

2010245/30

Release date:

7/13/2023

Condition
Applicable Vehicles
Model(s)

Year

Eng. Code

Trans. Code

VIN Range
From

VIN Range To

All

2023-2024

All

All

All

All

Revision Table
Instance Number

Published Date

Version Number

Reason For Update

2010245/30

7/13/23

46-19-01

Updated to include
additional model year
applicability.

2010245/29

6/22/22

46-19-01

Addition of mandatory
brake form and reference
to Volkswagen Warranty
Policy and Procedures
Manual.

2010245/1

9/9/04

V460402

Original publication.

Note:
As extracted from the Volkswagen Warranty Policy and Procedures Manual, in order to support a positive
customer experience, improve quality efforts and reduce repeat repairs, Volkswagen Warranty is
introducing the new Brake Diagnostic Worksheet. More information can be found under the Warranty
Heading of this Technical Service Bulletin.

Technical Background
Vibration / Pulsation or noise when braking may be due to Brake Disc corrosion protection which has not
been completely removed by normal braking or surface rust built up during transportation.
Note:
This Technical Bulletin only applies once at PDI. Please note that vehicles in dealer inventory should
be maintained per the recommended 30 days maintenance procedure to prevent excessive rust build up.

Page 1 of 13 Plus attachment
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

46-19-01 - Brake Noise or Pulsation during PDI Process (U.S. Only)

Transaction No:

2010245/30

Release date:

7/13/2023

Production Solution
No production change required.

Service
Vehicle Inspection
Note:
Abide by ALL traffic laws and be mindful of the vehicles around you while operating the vehicle.
Step 1:
 Check and adjust the Tire pressure.
 Accelerate the vehicle to greater than 55 MPH (80 km/h).
 Apply the brakes firmly.
Step 2:
The following steps only apply to vehicles with Electronic Parking Brake (EPB):
 For vehicles equipped with Electronic Parking Brake (EPB), DO NOT APPLY PARKING BRAKE
WHILE VEHICLE IS IN MOTION.
 Affected rear brake discs will have uneven color across the friction surface. This will determine if the
rear discs need to be sanded.
 If it was determined that the rear brake discs need to be sanded, clean the rear brake discs. Once
completed, road test the vehicle to determine if the noise/vibration was eliminated. If the
noise/vibration has not been eliminated, clean the front brake discs.
 If it was determined that the rear discs do not need to be sanded, clean the front brake discs.
The following steps only apply to vehicles without Electronic Parking Brake (EPB):
 Accelerate vehicle to 30 MPH (50 km/h).
 Carefully apply Parking Brake.
 If vibration or noise is observed from the rear of the vehicle, clean the rear brake discs. Once
completed, road test the vehicle to determine if the noise/vibration was eliminated. If the
noise/vibration has not been eliminated, clean the front brake discs.
 If vibration or noise is only observed from the front of the vehicle, clean the front brake discs.
Disassembly Inspection
 Remove Wheels, disassemble Brake Calipers, and remove Brake Disc. See the appropriate Repair
Manual for the vehicle you are servicing.
 Paint mark Brake Discs for reinstallation (Left/Right).
Page 2 of 13 Plus attachment
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

46-19-01 - Brake Noise or Pulsation during PDI Process (U.S. Only)

Transaction No:

2010245/30

Release date:

7/13/2023

 Paint mark Brake Pads for reinstallation (Left/Right, Inner/Outer).
 Using a micrometer, measure Brake Disc thickness. See appropriate Repair Manual in Elsa for
minimum brake disc thickness.
 Inspect all brake components for damage from outside influences.
Brake Disc Surface Cleaning
Remove remaining corrosion protection coating or surface rust
as follows:
 Sand Brake Disc surfaces until clean metal is visible using
leading edge of 40-grit sanding disc in a clockwise direction
(1-2 minute per surface).

Replace sanding disc prior to moving to next Brake Disc
surface.
To achieve a crosshatch pattern:
 Repeat sanding process using trailing edge of 80-grit
sanding disc in a counterclockwise direction.
Replace sanding disc prior to moving to next Brake Disc
surface.
Clean all Brake Disc friction surfaces using soap and water
solution.
Tip:
Brake Discs must be free of dust and particles left behind due
to the sanding process.

Page 3 of 13 Plus attachment
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

46-19-01 - Brake Noise or Pulsation during PDI Process (U.S. Only)

Transaction No:

2010245/30

Release date:

7/13/2023

Deglaze and Clean Brake Pads
 Place 80-grit sand paper on flat hard surface.
 Carefully sand Brake Pads until the surface glazing is
removed.

Note:
Use one new 80 grit sand paper sheet per set of brake pads.
Tip:
See appropriate Repair Manual in Elsa for new Brake Pad thickness dimensions.
Reassembly
 Install Brake Discs, Brake Pads, Brake Calipers, and Wheels. See appropriate Repair Manual in Elsa
for vehicle you are servicing.
 Road test vehicle to confirm vibration or noise concern is corrected.

Page 4 of 13 Plus attachment
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

Transaction No:

2010245/30

Release date:

7/13/2023

46-19-01 - Brake Noise or Pulsation during PDI Process (U.S. Only)

Warranty
The Brake Diagnostic Worksheet is required to be filled out and uploaded to Doc-IT for warranty
reimbursement on all Brake claims including repair/replacement of Discs/Drums and Pads/Shoes, DICE
claims where the Customer’s concern involves Brakes and applicable Technical Service Bulletins. Claims
may be subject to cancellation when the worksheet is incomplete or missing.
This new worksheet was developed to provide greater detail and assist with documenting the warranty
justification. For your convenience, the worksheet can either be completed electronically online and
saved to your files or downloaded and printed. The Brake Diagnostic Worksheet replaces the Brake Disc
Measurement Form.
The Brake Diagnostic Worksheet is located in WISE under Resource Center > Forms > Brakes and is
also located on the attachment page of Technical Service Bulletin 2010245, 2015173 and 2067177 within
Elsa.
Note:
All documentation is needed for reimbursement and must be uploaded to WISE. For information on
uploading documents and pictures in WISE, go to WISE > Resource Center > Dealer Processes & Guide,
select pdf file: Wise Operations Section – Doc-IT Technical Bulletin Uploading Process Job Aid.

To determine if this procedure is covered under Warranty, always refer to the Warranty Policies
and Procedures Manual 1)
Model(s)

Year(s)

Eng. Code(s)

Trans.
Code(s)

VIN Range
From

VIN Range To

All

2023-2024

All

All

All

All

SAGA Coding
Claim Type:

Use applicable Claim Type 1)

Service Number

Damage Code

HST

4650

0020

--

4653

0020

--

Parts Manufacturer

Damage Location
001 – Left

Golf R, GTI, Atlas, Atlas Cross Sport, Arteon,
ID.4

002 – Right
001 – Left
002 – Right
WWO 2)

Page 5 of 13 Plus attachment
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

46-19-01 - Brake Noise or Pulsation during PDI Process (U.S. Only)

Transaction No:

2010245/30

Release date:

7/13/2023

Jetta, Tiguan LWB, Taos

3ME 2)

Arteon
Front Brake Service Only
Labor Operation 3): Remove and Reinstall Front Wheels

44052000 = See Elsa for latest time
units

Labor Operation 3): Remove and Reinstall Front Brake Carriers

46142050 = See Elsa for latest time
units

Labor Operation 3): Remove and Reinstall Front Discs

46502050 = See Elsa for latest time
units

Labor Operation 3): Sanding Front Discs and Pads

46503099 = 35 TU

OR
Rear Brake Service Only
Labor Operation 3): Remove and Reinstall Rear Wheels

44052000 = See Elsa for latest time
units

Labor Operation 3): Remove and Reinstall Rear Brake Carriers

46152050 = See Elsa for latest time
units

Labor Operation 3): Remove and Reinstall Rear Discs

46532050 = See Elsa for latest time
units

Labor Operation 3): Sanding Rear Discs and Pads

46503099 = 35 TU

OR
Front and Rear Brake Service
Labor Operation 3): Remove and Reinstall Front and Rear
Wheels

44052004 = See Elsa for latest time
units
46142050 = See Elsa for latest time
units

Labor Operation 3): Remove and Reinstall Front and Rear
Carriers

and
46152050 = See Elsa for latest time
units

Page 6 of 13 Plus attachment
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

46-19-01 - Brake Noise or Pulsation during PDI Process (U.S. Only)

Transaction No:

2010245/30

Release date:

7/13/2023

46502050 = See Elsa for latest time
units
Labor Operation 3): Remove and Reinstall Front and Rear
Discs

and
46532050 = See Elsa for latest time
units

Labor Operation 3): Sanding Front and Rear Discs and Pads

46503099 = 50 TU

OR
Atlas, Atlas Cross Sport, Tiguan LWB
Front Brake Service Only
Labor Operation 3): Remove and Reinstall Front Wheels

44052000 = See Elsa for latest time
units

Labor Operation 3): Remove and Reinstall Front Brake Carriers

46142050 = See Elsa for latest time
units

Labor Operation 3): Remove and Reinstall Front Discs

46502050 = See Elsa for latest time
units

Labor Operation 3): Sanding Front Discs and Pads

46503099 = 35 TU

OR
Rear Brake Service Only
Labor Operation 3): Remove and Reinstall Rear Wheels

44052000 = See Elsa for latest time
units

Labor Operation 3): Remove and Reinstall Rear Brake Carriers

46152050 = See Elsa for latest time
units

Labor Operation 3): Remove and Reinstall Rear Discs

46532050 = See Elsa for latest time
units

Labor Operation 3): Sanding Rear Discs and Pads

46503099 = 35 TU

OR
Front and Rear Brake Service
Labor Operation 3): Remove and Reinstall Front and Rear

44052004 = See Elsa for latest time

Page 7 of 13 Plus attachment
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

46-19-01 - Brake Noise or Pulsation during PDI Process (U.S. Only)

Wheels

Transaction No:

2010245/30

Release date:

7/13/2023

units
46142050 = See Elsa for latest time
units

Labor Operation 3): Remove and Reinstall Front and Rear
Carriers

and
46152050 = See Elsa for latest time
units
46502050 = See Elsa for latest time
units

Labor Operation 3): Remove and Reinstall Front and Rear
Discs

and
46532050 = See Elsa for latest time
units

Labor Operation 3): Sanding Front and Rear Discs and Pads

46503099 = 50 TU

OR
Jetta
Front Brake Service Only
Labor Operation 3): Remove and Reinstall Front Wheels

44052000 = See Elsa for latest time
units

Labor Operation 3): Remove and Reinstall Front Discs

46502050 = See Elsa for latest time
units