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NHTSA ID Number: 10239608

Manufacturer Communication Number: B611320

TSB/Document Date: 2023-07-24


Summary

In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay.


6/29/23, 3:19 PM

61 13 20_SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY

SIB 61 13 20
SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND
REPLACE IF NECESSARY

2023-06-22

This Service Information Bulletin (Revision 3) replaces SI B61 13 20 dated January 2021.
What’s New:
Parts information section’s part numbers and return information updated
Please perform the procedure outlined in this Service Information on all affected vehicles before customer
delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure
the next time the vehicle is in the shop.

THIS REPAIR IS MOBILE FRIENDLY

MODEL
E-Series
G05
G06
G07
G12
G20
G29

Model Description
X5 Sports Activity Vehicle
X6 Sports Activity Vehicle
X7 Sports Activity Vehicle
7 Series Sedan
3 Series Sedan
Z4 Roadster

Production Date
April 10th, 2019 to August 20th, 2019

SITUATION
In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical
system via an internal relay. In some cases, the relay is stuck closed and a fault is set. In these
circumstances:

A crash shutdown of the DSS does not occur
The power distribution box is supplied with power until the DSS is fully discharged

AFFECTED VEHICLES
Vehicles which require this Service Action to be completed will show it as “Open” when checked either in
AIR, the "Service Menu" of DCSnet (Dealer Communication System) or with ISPA NEXT.

CAUSE
Failure of the DSS internal relay.

CORRECTION

Check the DSS with ISTA 4.20.x (released October 25th 2019) or higher.
Only replace the battery if it is stated to do so by the test plan.
Note: The battery replacement rate is estimated at 1%.

PROCEDURE
1. Connect a battery charger to the vehicle.
2. Perform a vehicle test using ISTA 4.20.x or higher.
3. Perform the following test plan “ETS test of lithium-ion storage”. The test plan will activate the relay 100
times and then display the results.
4. The test plan can be accessed via the following path:

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61 13 20_SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY

Vehicle management / Service functions / Body / Voltage supply / Dual storage system ETS check
5. The results of the test plan will either state “ETS functional, test concluded successfully” which means
the battery is good and no further action is needed, or the “ETS functional, test failed” which means the
battery needs to be replaced.
6. If the results of the test plan state the test failed and the battery needs to be replaced, replace the DSS
as per repair instructions 61 21 004.
7. Register the replacement DSS with ISTA.
Always connect a BMW-approved battery charger/power supply (SI B04 23 10) when performing diagnosis.

PARTS INFORMATION
Only use and invoice the part numbers below that apply when applicable.
Performing a part number look-up in ETK (EPC) by VIN or model in place of using/invoicing the
applicable part number below may result with the wrong part number being invoiced and installed,
this could delay the payment of claim.
Part Number
61 21 5A46EA1
Or:
61 21 5A4AF23

Description
12-V lithium dual storage battery

Quantity
1

12-V lithium dual storage battery

1

Additionally, other small parts that are not specified above, such as one-time use screws, nuts and seals,
which must be replaced according to the ISTA repair instructions/ETK, must be selected from the Electronic
Parts Catalog according to the respective vehicle type and invoiced under the special defect code.
Important: The removed dual storage battery must not be returned to the WPRC. Follow Aftersales
Bulletin C-2-0407-0602 and return the battery with the packaging of the new part.

CLAIM INFORMATION
Reimbursement for this Service Action will be via normal claim entry utilizing the applicable work package
information below and when necessary the part number listed above that applies:
Defect Code:

0061380500

G0x G1x G2x Checking and if required,
replacing dual storage

Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop.
Work Pkg

Labor Operation

Description (Plus work)

Labor Allowance

#1

00 69 567

Checking 12V dual storage system (Auxiliary
battery) (No replacement is necessary)

6 FRU

Checking and replacing 12V dual storage
system (Auxiliary battery) (Including battery
change registration)

9 FRU (G20);
14 FRU (G22);
15 FRU (G07);
17 FRU (G05, G06);
18 FRU (G29);
19 FRU (G11, G12)

Or:

#2

00 69 583

And, for the:

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61 13 20_SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY

G20 (3 Series Sedan)
Labor Operation

Description (Associated work)

Labor Allowance

00 69 584

Additional work for vehicles with the strut brace

8 FRU

Or:
The vehicle arrives at your center and this Service Action shows open (No other Main work will be
performed/claimed during this workshop visit)
Work Pkg

Labor Operation

Description (Main work)

Labor Allowance

#3

00 69 063

Checking 12V dual storage system (Auxiliary
battery) (No replacement is necessary)

8 FRU

Checking and replacing 12V dual storage
system (Auxiliary battery) (Including battery
change registration)

11 FRU (G20);
16 FRU (G22);
17 FRU (G07);
18 FRU (G05, G06);
20 FRU (G11, G12,
G29)

Or:

#4

00 69 079

And, for the:
G20 (3 Series Sedan)
Labor Operation

Description (Associated work)

Labor Allowance

00 69 584

Additional work for vehicles with the strut brace

8 FRU

Claim Repair Comments
Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes
and in the claim comments (For example: B61 13 19 WP 1), unless otherwise required by State law.
And, as applicable:
Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comments Required)
This Service Action repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim
this item under the Defect Code noted above as follows:

Sublet Code 2 - Itemize the AMS sublet amount on the repair order and in the claim comment
section.
Please refer to SI B01 29 16 for additional information.

FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
about:blank

To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket Copyright
to the Warranty
Department,
or use
the chat Inc.
available in the
©2023
BMW of North
America,
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6/29/23, 3:19 PM

Parts Feedback

61 13 20_SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY

Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department

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61 13 20_SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY

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1

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TSB/Document ID: B611320

Replacement Service Bulletin Number:

MFR Communication Date: 2023-06-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

MFR Component System:

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