B. Work time for replacing bottom flap control (after
vehicle diagnosis)

11 FRU

Or:
51 99 000
Or:

51 99 000

C. Work time for replacing top (including the drive
only, if available and applicable) and bottom air flap 15 FRU
control (after vehicle diagnosis)

And, additionally for
Vehicles equipped with an ACC Sensor that require a Bottom Air Flap replacement
Labor Operation

Description

Labor Allowance

66 99 000

Work time to prepare the lower active flap for the re-install
of the ACC sensor (with 51 64 705, 51 64 715, ALPINA
3 FRU
repair B or ALPINA repair C)

And:
66 31 502

Adjusting ACC sensor

Refer to AIR

Work time labor operation codes 61 00 006, 51 99 000, 00 58 500 and 66 99 000 are not considered a
Main labor operation.
* Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the
applicable procedure for documenting, claiming, and explaining, on the RO and in the claim
comments, your diagnosis work time (WT), job/repair work time (WT), and the vehicle repairs your
center performed, unless otherwise required by State law.
And, as:
Instructed by the ISTA Diagnosis Test Plan, without an Open Programming Technical
Campaign on the Vehicle.
Labor Operation

Description

Labor Allowance

61 00 730

Program/encode control unit(s), includes deleting the fault Refer to AIR
memory

During the workshop visit for this repair procedure, the above vehicles may also show one or more
programming and encoding Technical Campaign repairs open, the programming and encoding
procedure may only be invoiced one time.
If you should have this situation, update the vehicle to the required I-level or higher by
performing and submitting for it through one of these open Technical Campaigns instead.
Please be sure to also perform any additional work the campaign repairs require and/or close
the remaining open programming and encoding the Campaign repairs as outlined in the
corresponding Service Information Bulletin.
Only if the situation above does not apply, the additional flat rate labor operation code above to
perform the programming and encoding procedure is then claimable within the work procedures and
coverage guidelines described in this bulletin.
Programming and Encoding - Vehicle Control Units (RO and Claim Comments Required)
The programming procedure automatically reprograms and encodes all vehicle control modules which
do not have the latest software I-level. If one or more control module failures occur during this
programming procedure:

Please claim this consequential control module-related repair work (including performing the IRAP
Control Unit Recovery procedure first as required, refer to the SIB in AIR) under the defect code listed
in this bulletin with the applicable AIR labor operations.
Please explain this additional work (The why and what) on the repair order and in the claim comments
section
For control module failures that occurred prior to performing this programming procedure:
When covered under an applicable limited warranty, claim the applicable test plan and the
corresponding control module-related repair work using the applicable defect code and labor
operations in AIR (including diagnosis).
Previous Customer-Pay Repairs – Limited Warranty Extension Reimbursement
BMW of North America, LLC (BMW NA) will provide reimbursement for qualifying customer-pay
repairs that were performed on an eligible vehicle prior to the release of this component-specific
limited warranty extension.
The 2018 MY 540d and the 2019 MY X3/X4 M40i, 530i, 540i, 750i/750Li, M550i and 640i and
xDrive, the 2017, 2018, 2019 MY 740i/740Li, M760i and 640i and xDrive have been added to this
bulletin update dated August 2022.
The MY 2018 & MY 2019 G01, MY 2019 G02, and MY 2017 & MY 2018 G30 vehicles has been
added to this bulletin update dated October 2020.
The 2018 MY G32 with the B58M engine has been added to this bulletin update dated May 2020.
Customer-pay repairs are subject to the same vehicle eligibility requirements, limitations, and
exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light
Trucks.
Repairs that Do Not Qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United
States and Puerto Rico, and/or the diagnosis and repair of issues beyond the scope of this
component-specific coverage, or that are due to outside influences, or any other unrelated issues are
not covered by this limited warranty extension. This exclusion also applies to repairs that were
performed using (including those repairs that result from using) non-genuine BMW parts and/or used
BMW passenger car or light truck parts.
Requesting Reimbursement for a Previous Repair That Qualifies
For a customer to request reimbursement for a qualifying customer-pay repair performed either by an
authorized BMW center or independent repair shop located in the United States (including Puerto
Rico), please have him/her submit his/her reimbursement request online at www.BMW-RP.com under
the following reference:
•

B-ELWR Radiator Grille Air Flaps 15Y150M

Reimbursement Request Procedure
The online process is initiated by attaching/sending PDF files of the supporting documentation for the
prior repair.

The letter also includes alternative methods to request reimbursement, either through the mail or by
fax as described below:
BMW Customer Reimbursement Center
Attention: B-ELWR Radiator Grille Air Flaps 15Y150M
P.O. Box 54067
Hurst, Texas 76054
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.

FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback

To submit feedback for the technical topics of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the Warranty
Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS ticket
to the Parts Department

47911 HALYARD DRIVE
STE. 200
PLYMOUTH, MI 48170
DO NOT MAIL REPAIR ORDERS TO THIS ADDRESS

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August 2022
This “Important Limited Warranty Information,” effective with the date listed above, applies to the
BMW model with the Vehicle Identification Number (VIN) of 5UXUJ5C50K1234567 .
Dear BMW Owner/Lessee:
BMW is committed to delivering the ultimate in product satisfaction to our customers.
Towards that end, BMW is extending the limited warranty for the:
Radiator Front Grille Air Vent Flaps
On the above-referenced vehicle to:
15 years/150,000 miles, as determined from your vehicle’s original in-service date.
This component-specific limited warranty extension applies to defects in materials or workmanship. This
coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the
BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
This is a notice of a “component-specific limited warranty extension.” It is not a notice of a
Recall or Service Action.
If a repair to this component is required, please contact your nearest authorized BMW center in the United
States or Puerto Rico to schedule an appointment.
Company
BMW of North America, LLC
BMW Group Company
Company
Mailing
Address
BMW of North
America,
LLC
PO Box
1227
BMW Group
Company
Westwood, NJ
07675-1227
Mailing
Address
PO Box 1227
Telephone
Westwood,
NJ
(800)
831-1117
07675-1227
E-mail
Website
Customerrelations@
www.bmwusa.com
bmwusa.com
Website
Company
www.bmwusa.com
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Your BMW center will confirm your vehicle’s eligibility and review the scope of the repairs to determine if
this “component-specific” extended limited warranty coverage applies. After vehicle inspection and
diagnosis, the eligible repair work will be performed by the authorized BMW center free of charge.
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States
and Puerto Rico, and/or the diagnosis and repair of other unrelated issues are not covered by this
component-specific limited warranty extension. This exclusion also applies to repairs, including
consequential, that were performed using non-genuine BMW parts and/or used passenger car or light truck
parts.
The integrity of our products is essential to BMW’s success and our customers’ trust. We are determined
to exceed your expectations and hope this warranty extension further enhances your ownership
experience.
Sincerely,
BMW of North America, LLC
B-ELW Frt Grille Air Vent Flaps 15Y150M (2022) (Sample)

Mailing Address
1

Previous Customer-Pay Repairs – Limited Warranty Extension Reimbursement
August 2022

BMW of North America, LLC

VIN 5UXUJ5C50KLA93186
For the BMW model with the Vehicle Identification Number (VIN) listed above, BMW of North America, LLC
(“BMW NA”) will reimburse “qualifying customer-pay repairs” that were performed prior to the release of
this component-specific limited warranty extension.
Customer-pay repairs are subject to the same vehicle and coverage eligibility requirements, exclusions and
limitations that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs that Do Not Qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States
and Puerto Rico, and/or the diagnosis and repair of other unrelated issues are not covered by this
component-specific limited warranty extension. This exclusion also applies to repairs, including
consequential, that were performed using non-genuine BMW parts and/or used passenger car or light truck
parts.
Requesting Reimbursement for a Previous Repair That Qualifies
If you previously had a “qualifying customer-pay repair” performed either by an authorized BMW center or
independent repair shop located in the United States (including Puerto Rico), please submit your
reimbursement request “online” at www.BMW-RP.com under the following reference:
Covered Component Code
B-ELWR Frt Grille Air Vent Flaps 15Y150M
To initiate the online process, you will be asked to attach PDF files of the required documentation as
outlined in the reimbursement checklist on the next page.
Alternative Method to Request Reimbursement
Alternatively, you may mail or fax your request and documentation to:
BMW Customer Reimbursement Center
Attention: B-ELWR Frt Grille Air Vent Flaps 15Y150M
P.O. Box 54067
Hurst, TX 76054
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.

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B-ELWR Frt Grille Air Vent Flaps 15Y150M (2022) (Sample)
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BMW Front Grille Air Vent Flaps: Limited Warranty Extension to
15 Years/150,000 Miles
Previous Customer-Pay Repair Reimbursement – Documentation Checklist
BMW of North America, LLC
Reimbursement is available to the BMW Owner/Lessee who incurred the expense.
When submitting a reimbursement for a previous repair, please provide legible copies (either a scan,
photo, PDF, and/or screenshots) of the following documentation with your name, address, and your
preferred contact telephone number(s) and email addresses:
Repair Order (RO) or Invoice
This document should include the following information:
†
†
†
†
†
†

Customer name and address
Vehicle Identification Number (“VIN”)
The date of repair
The mileage when the repair was performed
Itemized breakdown of the labor charges for all repairs* including diagnosis
Itemized breakdown of the parts, including any miscellaneous items, billed for all repairs*

*For repair orders containing multiple repair line items, reimbursement consideration will only be given
to those line-item expenses that are directly related to the specific repair that is now covered by this
component-specific extended limited warranty.
Proof of Payment
In addition to the above, please provide a copy of at least one of the following items as valid proof of
payment:
†
†
†
†

Repair order (RO)/invoice stamped and dated as “PAID”
Cancelled check
Signed credit/debit card receipt
Credit/debit card statement

Unreadable, altered/modified, incomplete and/or non-authentic documentation will not be accepted.
Determining if an eligible vehicle’s repair qualifies for reimbursement:
Please use the following questions to review your repair order documentation prior to submitting a
reimbursement request:
1. Why was the vehicle brought into the repair facility?
2. What was the repair facility's diagnosis?
3. What did the repair facility do to correct the concern, and does it qualify?

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BMW Front Grille Air Vent Flaps: Limited Warranty Extension to15 Years/150,000 Miles
Frequently Asked Questions (FAQ)
1. Which BMW Group US models are potentially eligible for this component-specific
Limited Warranty Extension?
E-Series
G01
G02
G11
G12
G12
G12
G12
G12
G12
G30
G30
G30
G30
G30
G30
G32

Model Years
2019
2019
2019
2017 to 2019
2017 to 2019
2019
2019
2019
2017 to 2019
2019
2019
2019
2019
2019
2018
2019

Model Description
X3 M40i
X4 M40i
750i xDrive Sedan
740Li Sedan
740Li xDrive Sedan
750Li Sedan
ALPINA B7 xDrive
750Li xDrive Sedan
M760i xDrive Sedan
530i Sedan
530i xDrive Sedan
540i Sedan
540i xDrive Sedan
M550i xDrive Sedan
540d xDrive Sedan
640i xDrive Gran Turismo

Engine
B58M
B58M
N63R
B58M
B58M
N63R
N63R
N63R
N74B
B46O
B46O
B58M
B58M
N63R
B57O
B58M

2. What is the specific issue with the Radiator Front Grille Air Vent Flaps?
The Active Air Flaps open and close to manage the engine warming and cooling temperatures
while maximizing the vehicle’s aerodynamic efficiency. System activation is dependent on several
engine temperature thresholds and the speed of the vehicle.
A mechanical and/or electrical issue may cause the Active Air Flaps not to operate properly, this can
cause them to either remain stuck open or closed.
3. How does this affect my vehicle?
Your vehicle will store the corresponding fault codes that may also be generated, and the
Malfunction Indicator Lamp (MIL) will illuminate.
4. What should I do if I notice a similar condition in my vehicle?
Please contact an authorized BMW center in the United States (including Puerto Rico) to have your
vehicle inspected, and as necessary, repaired.
5. How will my vehicle be repaired?
If it is determined that due to a defect in materials or workmanship your vehicle’s Radiator Front
Grille Air Vent Flaps has the issue described above, the applicable and eligible repair will be
performed free of charge under the terms of this 15 year/150,000-mile extended limited warranty
coverage.
Note: Air flap issues caused by debris/blockage due to outside influences is not a defect in materials or
workmanship. During the extended limited warranty coverage period (Eligible vehicles that are beyond the
4 year/50,000 mileage New Vehicle Limited Warranty coverage), Frt Grille Air Vent Flap cosmetic-related
defect issues are not covered.
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