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NHTSA ID Number: 10239593

Manufacturer Communication Number: 961301

TSB/Document Date: 2023-07-24


Summary

Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement


Technical Bulletin
Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range
From

VIN Range To

Eos, Golf, Golf
Wagon, GTI,
Jetta, Jetta
SportWagen,
Tiguan

2011-2014

All

All

All

All

Passat, Beetle

2012-2014

All

All

All

All

Beetle
Convertible

2013-2014

All

All

All

All

Condition
96 13 01 September 26, 2013 2026177 Supersedes TB V961205 dated May 5, 2012 to include additional models
and model year applicability.
Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement
After replacing the Access/Start (KESSY) module, the keyless entry does not work.
One or both of the following DTCs are logged:

Fault Code

Description

B200500

Invalid Data Batch

B201000

No Basic Settings

Technical Background
The Access/Start (KESSY) module service parts are programmed incorrectly, resulting in a lack of functionality.

Production Solution
Not applicable.

Page 1 of 4
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Service
Update Programming Procedure:
Tip:
To Update-Programming using SVM, review and follow instructions in Technical Bulletin Instance 2014603
“Software Version Management”.
The SVM Process must be completed in its entirety so the database receives the update confirmation response. A
warranty claim may not be reimbursed if there is no confirmation response to support the claim.
Note:
Prior to launching VAS-PC application and starting control module update process, confirm tester screen saver
and power settings in accordance with Special Tools and Equipment - Service Information Circular # VSE-08-18.
Failure to do so may result in the tester entering power save mode during data transfer, and subsequent control
module failure.
When using a VAS 6150, 5051B or 5052A tester in conjunction with a VAS 5054A wireless transmitter head
for a flash procedure, please connect a USB cable between the transmitter head and the tester. Failure to
do so may lead to errors during the flash procedure.
Critical Warning: : The Midtronics Battery Charger must be connected to the vehicle battery for the duration of
the programming, to ensure the battery state of charge remains above 12.5 volts during the update process. If the
battery drops below 12.5 volts, the programming could fail which may result in damage to the control module.
Control modules damaged by inadequate voltage will not be covered under the warranty policy. The technician
should verify the vehicle voltage prior to starting the update process, and should monitor the voltage for the
duration of the update.
• Update Access/Start (KESSY) Control Module using SVM code 34E8.

Page 2 of 4
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
1)
Procedures Manual
Model(s)

Year(s)

Eng. Code(s)

Trans.
Code(s)

VIN Range
From

VIN Range To

Eos, Golf, Golf
Wagon, GTI,
Jetta, Jetta
SportWagen,
Tiguan

2011-2014

All

All

All

All

Passat, Beetle

2012-2014

All

All

All

All

Beetle
Convertible

2013-2014

All

All

All

All

Claim Type:

Use applicable Claim Type

1)

SAGA Coding
Damage
Service Number:

Damage Location

HST
Code

9666

0039

Parts Manufacturer

(Depends on Service No.)
Use applicable when indicated in ElsaWeb (L/R)

--

Eos, Golf, GTI,Tiguan

WWO

Jetta, Jetta SportWagen, Golf Wagon, Beetle, Beetle Convertible

3ME

Passat

TX6

Labor Operation : Charge Battery

3)

27068950 = 10 TU

Labor Operation : Update programming

3)

96662599 = 30 TU

Causal Part: Select labor operation

96662599
Diagnostic Time

GFF Time expenditure

01500000 = 20 TU max.

4)

YES

Page 3 of 4
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Road Test

01210002 = 00 TU

NO

01210004 = 00 TU
Technical Diagnosis

01320000 = 00 TU max.

NO

Claim Comment: Input “As per Technical Bulletin 2026177” in comment section of Warranty Claim.
1)

Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only

2)

Code per warranty vendor code policy.

3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policy Procedures Manual.

Required Parts and Tools
No Special Parts required.

Tool Description

Tool No:

Midtronics Battery Tester/Charger

InCharge 940 (INC 940)

VAS Diagnostic Tool

VAS 5051B, VAS 5052A, VAS 6150/X & VAS 6160/X
with:
ODIS Service 2.0.0 or higher with current online
updates

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.

Page 4 of 4
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

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TSB/Document ID: 961301

Replacement Service Bulletin Number:

MFR Communication Date: 2014-09-23

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

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