7/18/23, 10:14 AM

2020 Explorer

TECHNICAL SERVICE BULLETIN
23-2208
Non-Hybrid - Radio Static And/Or Poor Radio Sound Quality When Moving 12 July 2023
This bulletin supersedes 22-2040.
Model:
Ford
2020-2023 Explorer

Non-hybrid

Lincoln
2020-2023 Aviator

Non-hybrid

Summary
This article supersedes TSB 22-2040 to update the vehicle model years affected.
Issue: Some 2020-2023 Explorer/Aviator non-hybrid vehicles may exhibit radio static and/or poor radio sound quality
when moving. This may be more noticeable on AM radio stations. This may be caused by an electromagnetic
interference concern. To correct the condition, follow the Service Procedure to install new grounds on the rear
knuckle.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
• 2020-2023 Explorer/Aviator
• Non-hybrid powertrain
• Radio static and/or poor radio sound quality when moving
Parts
Service Part Number Quantity Description
L1MZ-14A411-N

2

Ground Strap Jumper Harness

Unit of Issue Piece Quantity
1

2

Quantity refers to the amount of the service part number required to repair the vehicle.
Unit of Issue refers to the number of individual pieces included in a service part number package.
Piece Quantity refers to the total number of individual pieces required to repair the vehicle.
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty
(SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not
altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified
using the OASIS part coverage tool.
Labor Times
Operation
No.

Description
2020-2023 Explorer/Aviator: Install Ground Straps Following The Service Procedure (Do
Not Use With Any Other Labor Operations)

232208A

Time
0.4
Hrs.

Repair/Claim Coding
Causal Part:

14A411

Condition Code: X1

Service Procedure
1. Install new ground straps on each side of the vehicle on top of the brake hose bracket bolt on the rear knuckle.
Tighten to 133 lb-in (15 Nm). Refer to Workshop Manual (WSM), Section 204-02. (Figure 1-2)
https://www.fordtechservice.dealerconnection.com

1/3

7/18/23, 10:14 AM

2020 Explorer

Figure 1

Figure 2

https://www.fordtechservice.dealerconnection.com

2/3

7/18/23, 10:14 AM

2020 Explorer

2. Install the other side of the ground straps underneath the rear wheel speed sensor harness bracket mounting stud.
Tighten to 62 lb-in (7 Nm). Refer to WSM, Section 206-09. (Figure 1-2)

© 2023 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and
equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information
that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition
described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy
and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.
The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supersede
this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources.

https://www.fordtechservice.dealerconnection.com

3/3