NHTSA ID Number: 10238735
Manufacturer Communication Number: No. 76-23-2
TSB/Document Date: 2023-07-06
Summary
Technical information for APA4 - check connection points on the body and rework if necessary.
Service
Technical Information
76/23
ENU
APA4
5
APA4 - Check Connection Points on the Body and Rework if Necessary (Recall Campaign)
Vehicle Type:
911 Carrera (992) / 911 Carrera S (992)
911 Carrera 4 (992) / 911 Carrera 4S (992)
911 GT3 (992)
Model Year:
As of 2020 up to 2023
Concerns:
Connecting points on the body
Cause:
There is a possibility that individual connection points on the body were not executed on the
affected vehicles due to a process error in production.
If this is the case, this could lead to insufficient strength of the body in the event of a crash under certain
preconditions. An increased risk of injury to the occupants could not be ruled out.
Check connection points in the underbody(Scope 3)
Check and rework connection points in the underbody(Scope 4)
Action:
•
•
Affected
vehicles:
Only vehicles assigned to the campaign (see also PCSS Vehicle Information).
Vehicle Type:
911 Carrera (992)
Concerns:
Connecting points on the body
Cause:
There is a possibility that individual connection points on the body were not executed on the
affected vehicles due to a process error in production.
If this is the case, this could lead to insufficient strength of the body in the event of a crash under certain
preconditions. An increased risk of injury to the occupants could not be ruled out.
Check connection points on rear side section(Scope 5)
Check connection points on rear side section and rework body (Scope 6)
Action:
•
•
Affected
Vehicles:
Only vehicles assigned to the campaign (see also PCSS Vehicle Information).
Required parts
No parts are required for the inspection of the connecting points.
AfterSales
June 6, 2023
Page 1 of 19
5
Service
APA4
ENU
Technical Information
76/23
Information
Depending on the test result and due to the different connections points of each vehicle to be reworked,
the required connecting rivets and screws are listed in the relevant scope.
For this, see Warranty processing.
Required tools
Tools:
•
•
Torque wrench, 2-10 Nm (1.5-7.4 ftlbs.), e.g. VAG 1783 torque wrench, 2-10 Nm (1.5-7.4
ftlbs.)
Torque wrench, 6-50 Nm (4.5-37 ftlb.) e.g. VAG 1331A torque wrench, 6-50 Nm (4.5-37 ftlb.)
All other required (special) tools can be found in the relevant Workshop Manual.
Scope 3: Checking connection points on the underbody
Information
Due to a process error in production, there is a possibility that connection points were not set at several
points on the left and right of the underbody.
If the connection points were set according to specifications in the rear left underbody area, for example,
all other connection points on the side and front underbody are therefore also present.
For the inspection of the connection points, it is therefore sufficient to check only in the rear area of the
underbody.
Work Procedure: 1
2
June 6, 2023
Page 2 of 19
Remove rear underbody cover. Workshop Manual '519419 Removing and installing rear cover'
Visually inspect the connection points in the marked area of the underbody on the left.
AfterSales
Service
Technical Information
76/23
ENU
APA4
5
Visual inspection of punch rivets/screws on underbody
Assessment
There are tapping screws and punch
rivets on the underbody.
Action
All connection points are set according to specifications and do not have to be reworked.
End of remedial action.
Continue with Step 3
[ Scope 3]
No connection pointspresent on the
underbody on the left.
Connecting points are not set according to specifications. Parts of the underbody must be reworked.1
Continue with repair instructions from APA4 PPN
document
[ Scope 4]
1
Perform photo documentation and upload the clearly identifiable pictures to the PCCS quality line with
the relevant description of the affected side, e.g. underbody left_VIN_Figure 1
AfterSales
June 6, 2023
Page 3 of 19
5
Service
APA4
ENU
Technical Information
76/23
Information
Porsche
Centers that hand over the vehicle to an external service provider to carry out the body work are
asked to observe the following points:
•
The preliminary work must be carried out by the Porsche
Center.
•
Before handing over the vehicle, the affected area must be marked using a marking pen.
•
Record details of the affected area in the order form or pass this Technical Information on to your
service provider if necessary.
•
The scope of rework to be performed by the service provider must be limited to the affected area so
that no large surface areas are reworked.
3
Install the rear underbody cover. Workshop Manual '519419 Removing and installing rear cover'
4
Enter the campaign in the Warranty and Maintenance logbook.
End of remedial action
For warranty processing, see General information on warranty processing and Scope 3 in the
section Technical Information '519419 Warranty processing'.
Scope 5: Check connection points on rear side section
Information
Due to a process error in production, there is a possibility that connection points were not set at several
points on the left and right of the body.
If the connection points were set according to specifications in the rear side section area as an example,
they are therefore also present on other areas of the body.
For the inspection of the connection points, it is therefore sufficient to check only in the rear area of
the left side section.
Work Procedure: 1
Open the rear lid.
2
Unscrew oil filler neck cover Oil filler neck cap -2and unclip left engine cover slightly upwards.
3
Visually inspect the connection points in the
marked area of the rear left side section.
Oil filler neck cap
June 6, 2023
Page 4 of 19
AfterSales
Service
Technical Information
76/23
ENU
APA4
5
Visual inspection of rear side section clinch points
Assessment
There are clinch points on the side
section.
Action
All clinch points are set according to specifications and
do not have to be reworked.
End of remedial action.
Continue with Step 4
[ Scope 5]
No connection pointspresent on the
side section.
Connecting points are not set according to specifications. Parts of the body must be reworked.2
Continue with repair instructions from APA4 PPN
document
[ Scope 6]
2
Perform photo documentation and upload the clearly identifiable pictures to the PCCS quality line with
the relevant description of the affected side, e.g. side panel left_VIN_Figure 1
AfterSales
June 6, 2023
Page 5 of 19
5
Service
APA4
ENU
Technical Information
76/23
Information
Porsche
Centers that hand over the vehicle to an external service provider to carry out the body work are
asked to observe the following points:
•
The preliminary work must be carried out by the Porsche
Center.
•
Before handing over the vehicle, the affected area must be marked using a marking pen.
•
Record details of the affected area in the order form or pass this Technical Information on to your
service provider if necessary.
•
The scope of rework to be performed by the service provider must be limited to the affected area so
that no large surface areas are reworked.
4
Press in engine cover and screw in the oil filler neck cover again.
5
Close the rear lid.
6
Enter the campaign in the Warranty and Maintenance logbook.
End of remedial action
For warranty processing, see General information on warranty processing and Scope 5 in the
section Technical Information '519419 Warranty processing'.
Warranty processing
Scope 1-2:
Not relevant for this vehicle type – see relevant Technical Information for the vehicle types.
Scope 3:
Check connection points on the underbody
Check connection points on the underbody
Includes:
Remove and install rear underbody cover
Labor time: 164 TU
Damage Number APA4 099 000 1
Scope 4:
Check connection points on the underbody and rework
Information
Please invoice the rework for restoring the connection points on the underbody via scope 4 of this
campaign in WWS. This will ensure that the campaign is documented as Completed in the systems.
Labor costs incurred can be invoiced using a reimbursement claim for the original campaign claim
for this action.
June 6, 2023
Page 6 of 19
AfterSales
Service
Technical Information
76/23
Check connection points on the underbody and rework
Includes:
Remove and install covers for underbody
Remove and install front-axle support
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TSB/Document ID: No. 76-23-2
Replacement Service Bulletin Number:
MFR Communication Date: 2023-06-06
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
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