NHTSA ID Number: 10238708
Manufacturer Communication Number: DRW54
TSB/Document Date: 2023-07-06
Summary
DRW54 - SUSPENSION OF DELIVERY - 2024 CX-90 TORQUE TIGHTENING CONCERN. Mazda
Motor Corporation has decided to take corrective action on certain 2024MY CX-90 vehicles built in Japan. All vehicles in this campaign must be repaired prior to retail delivery, including any dealer trades. Concern Outline: On thirteen CX-90 vehicles, there is a possibility that certain bolts may not be tightened completely, allowing the bolts to become loose and come off during driving. The affected Mazda dealers with these 13 vehicles in dealer stock have been contacted directly. The list of VIN’s and dealers with affected inventory are below.
VIN
JM3KKCHD6R1104163
JM3KKCHD7R1103586
JM3KKDHC9R1103585
JM3KKCHD0R1103641
JM3KKCHD5R1103571
JM3KKCHD5R1104820
JM3KKCHD8R1104178
JM3KKCHDXR1103968
JM3KKCHD8R1103970
JM3KKDHC0R1103667
JM3KKDHC3R1104604
JM3KKCHD8R1103564
JM3KKDHC5R1103597
DLR
23710
24000
23925
61630
60233
50237
51653
51532
51590
50127
51537
51536
42208
DEALER NAME
OCEAN MAZDA
MAZDA OF PALM BEACH
MAZDA OF NORTH MIAMI
CLASSIC MAZDA WESTSIDE
CASCADE MAZDA
RAMSEY MAZDA
MAZDA OF NEW ROCHELLE
MAZDA 112
WERNER MAZDA
BURDICK MAZDA
MAZDA OF MILFORD
FAULKNER MAZDA
MAZDA ROSEVILLE
RGN/DIST
GUV01
GUV01
GUV01
MWV12
MWV12
NEV01
NEV01
NEV03
NEV04
NEV12
NEV13
NEV15
PAV04
or
-
-
➀
➀ Bolt and nut, connecting the upper arm ball
joint and steering knuckle
(left & right sides)
➁
➁ Bolt, connecting the bracket which fixes
the front ABS wheel speed sensor harness
in the steering knuckle (left & right sides)
➂
➂ Bolt, connecting the intermediate shaft
and steering gear
DESCRIPTION
Mazda Dealer Partners (Dealer Communication was only sent to the Dealer's below),
Mazda Motor Corporation has decided to take corrective action on certain 2024MY CX-90 vehicles built in Japan. All
vehicles in this campaign must be repaired prior to retail delivery, including any dealer trades.
Concern Outline:
On thirteen CX-90 vehicles, there is a possibility that certain bolts may not be tightened completely, allowing the bolts to
become loose and come off during driving. The affected Mazda dealers with these 13 vehicles in dealer stock have
been contacted directly. The list of VIN’s and dealers with affected inventory are below.
VIN
JM3KKCHD6R1104163
JM3KKCHD7R1103586
JM3KKDHC9R1103585
JM3KKCHD0R1103641
JM3KKCHD5R1103571
JM3KKCHD5R1104820
JM3KKCHD8R1104178
JM3KKCHDXR1103968
JM3KKCHD8R1103970
JM3KKDHC0R1103667
JM3KKDHC3R1104604
JM3KKCHD8R1103564
JM3KKDHC5R1103597
DLR
23710
24000
23925
61630
60233
50237
51653
51532
51590
50127
51537
51536
42208
DEALER NAME
OCEAN MAZDA
MAZDA OF PALM BEACH
MAZDA OF NORTH MIAMI
CLASSIC MAZDA WESTSIDE
CASCADE MAZDA
RAMSEY MAZDA
MAZDA OF NEW ROCHELLE
MAZDA 112
WERNER MAZDA
BURDICK MAZDA
MAZDA OF MILFORD
FAULKNER MAZDA
MAZDA ROSEVILLE
RGN/DIST
GUV01
GUV01
GUV01
MWV12
MWV12
NEV01
NEV01
NEV03
NEV04
NEV12
NEV13
NEV15
PAV04
Number of Affected Vehicles:
Model*
Subject VIN range
Subject build date
2024 CX-90
JM3 KK**** R1 103564 – 104820
From March 4, 2023 through
March 11, 2023
* Only 13 vehicles in this range are affected.
Page 1 of 2
06/12/2023 09:18 AM tlawrenc
The asterisk symbol “*” can be any letter or number. Only the vehicles identified in this campaign have this concern. The
affected VIN Dealer Inventory list is available on Mazda Global Service Support (MGSS).
Action Required:
All dealer in-stock vehicles must be quarantined as soon as possible. Not repairing this DRW will
directly affect the Customer Experience and cause an unnecessary return visit to your Mazda
dealership. All New Car Get Ready claims submitted will be debited on vehicles sold with an open
DRW. The current dealer inventory list of unsold vehicles is on Mazda Global Service Support (MGSS)
under campaign DRW54
Page 2 of 2
06/12/2023 09:18 AM tlawrenc
- PRECISE & HIGH QUALITY - Manufactured in Taiwan, our torque...
- DURABLE - Built to last, featuring a reinforced ratchet gear...
- LONGEVITY - Protect your investment with our proprietary...
- PERFORMANCE - Easily read and set torque levels with our...
- OMFORT - Equipped with a reversible ratchet head that drives...
- 【9-in-1 Torque Solution】Complete set includes...
- 【High Precision & Dual Scales】Factory-calibrated to...
- 【Clear & Safe Audible Click】Upgraded loud "Click" sound...
- 【Smooth 72-Tooth Ratchet & Quick Release】Reversible...
- 【Durable Construction & Wide Use】Hardened Cr-V steel...
Last update on 2026-06-29 / Affiliate links / Images from Amazon Product Advertising API
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: DRW54
Replacement Service Bulletin Number:
MFR Communication Date: 2023-06-09
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STEERING
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- Stay Updated with Lifetime Access: This obd2 scanner includes lifetime free software updates for all app service functions. With a single payment, enjoy full access to diagnostics, reset tools, and maintenance features — zero subscription fees. A budget-friendly choice for weekend mechanics, home car owners, and DIYers, supporting vehicles from 1996 onward. Come to us with your VIN to check compatibility.
- Full Bidirectional Control/Active Tests & Stable Wireless Connectivity: This car code reader features full bidirectional control, allowing you to send commands to the vehicle's ECU for active tests on components such as fuel pumps, injectors, A/C clutches, windows, sunroofs, and more. This car scanner diagnostic tool helps DIYers quickly diagnose and test vehicle parts, cutting down troubleshooting and repair time. With BT 4.0 wireless connectivity, you can enjoy cable-free diagnostics up to 33 feet. Stand in your garage and test windows, wipers, or even engine components—all without needing to move around your car.
- Portable Car Scanner with 26 Special Functions: Scheduled vehicle maintenance with the A30M car diagnostic scanner can keep your vehicle in peak condition and save you big on dealership trips. The XTOOL A30M obd2 scanner diagnostic tool features essential reset and relearn functions, such as Oil Reset, EPB Reset (Electronic Parking Brake Release), SAS, ABS Brake Bleeding, Throttle Body Relearn, Injector Coding, Crank Sensor Relearn, Headlight Adjustment, and Tire Size Reset. Note: Service functions may vary by vehicle model – check compatibility beforehand!
- Wide Compatibility CAN FD & FCA
Autoauth: This obd2 scanner diagnostic tool is compatible with over 85+ car brands from the U.S., Europe, and Asia, providing extensive coverage through a BT connection with your smartphone or iPad. Now upgraded to support the latest protocols, it includes FCA AutoAuth access for Chrysler, Jeep, Dodge, and Fiat (2018+), and supports CAN FD for GM (2020+) models, giving you greater access to newer vehicles and systems. Note: The FCA AutoAuth account is not included with the device. Users must register and pay separately through the official FCA AutoAuth website to access diagnostic functions for vehicles that require it. - Up to 8 Live Data Streams Graphing – Real-Time Graphing for Deeper Insight: This car scanner supports up to 8 live data streams simultaneously with intuitive, real-time graphing. Gain comprehensive insights into your vehicle’s performance, making it easier to spot issues, detect trends, and make informed diagnostic decisions with confidence.
- Comprehensive OBD2 Scanner with 16 Resets: The XTOOL D5S car code reader and vehicle reset tool provides an advanced diagnostic solution with 16 commonly needed reset functions, including Electronic Parking Brake Reset (EPB Reset), SAS, BMS Reset (Battery Test), Throttle Body Relearn, TPMS Reset, ABS Bleeding, Injector Coding, Gearbox Match, Suspension Adjustment, Headlight, Window Initialization, Crank Sensor Relearn and more. Equipped with CAN FD Protocol and FAC AutoAuth, the D5S obd2 scanner diagnostic tool ensures compatibility with a broad range of modern vehicles, allowing users to address common maintenance needs quickly. NOTE: Please Check the Compatibility before ordering.
- 4 Main System Car Scanner & Full OBD2 Diagnostics: The XTOOL D5S car code reader is ideal for home mechanics, DIYers, and professionals, providing access to Transmission/Engine/ABS/SRS systems to read DTCs, Live data can be displayed in text or up to 4 PID data graphs, along with full OBD2 diagnostics to check the engine light on, other obd2 issues and routine maintenance. This car diagnostic scanner ensures you can keep your vehicles in top condition, avoiding costly repairs or unexpected breakdowns. NOTE: Some vehicles display three systems after connection because the transmission and engine of some vehicles are integrated into one.
- Check Engine Code Reader & Real-Time Engine Monitoring: Whether you're a car owner, a DIYer, or run a repair shop, the XTOOL D5S obd2 scanner diagnostic tool makes engine diagnostics fast and frustration-free, reading and explaining trouble codes in seconds—no confusion. Check live data like fuel trim, 02 sensor voltage, RPM, and coolant temp to pinpoint mis~fires, rough idle, or sensor issues. After repairs, simply use the D5S check engine code reader and reset tool to turn off the check engine light and confirm the problem’s fixed—saving time, money, and unnecessary shop visits. - Note: If the check engine light comes back on, it indicates the original problem still exists.
- Portable Car Scanner for ABS and SRS: XTOOL D5S gives you peace of mind when ABS or airbag warning lights come on. It reads and clears ABS codes to help you fix brake sensor, traction control, or wheel speed issues, and supports ABS bleeding after repairs like caliper or master cylinder replacement. For airbag systems, it scans and clears SRS codes related to airbags, seatbelt tensioners, and crash sensors. Whether you're doing repairs at home or running a small shop, the D5S is a cost-effective solution for safety diagnostics. Note: If a fault code returns after clearing, it usually means the issue hasn’t been fully resolved. Please check the compatibility before ordering.
- Transmission Warning Light ON? Here’s the Transmission Diagnostic and Reset Tool You Need: The XTOOL D5S is more than just a basic car scanner—it’s an easy-to-use transmission diagnostic tool. From rough shifts to slipping gears, the D5S lets you read and clear transmission trouble codes, monitor real-time TCM data, and perform transmission resets after fluid changes or repairs. Whether you’re a hands-on car owner or a pro running a busy shop, this OBD2 scanner with transmission functions helps you catch problems early—saving you time, money, and future headaches.. Note: Clearing fault codes is equivalent to a reset on some vehicles, but not all. For help, contact XTOOL Tech Support.
- Save $500+/Year with Pro-Level Diagnostics -No Subscriptions: The Portable XTOOL Anyscan A30D OBD2 scanner diagnostic tool includes free lifetime software updates for all app service functions, without extra cost. With a single payment, enjoy full access to diagnostics, relearn scan tools, and maintenance features. A cost-effective, smart choice for car owners and DIY enthusiasts, compatible with vehicles from 1996 onward. Please provide the car VIN and the special functions you need in advance so that we can confirm compatibility
- Bi-Directional Control for Faster Troubleshooting: Unlike a basic code reader, the A30D bi directional scan tool sends commands directly to your vehicle’s ECU to actively test components like fuel pump, valves, wipers, windows, doors, sunroof, and headlamps right from your smartphone. See component responses in real time without disassembly—perfect for brake jobs, electrical issues, and hard-to-find problems. This bidirectional obd2 scanner helps pinpoint faults faster, reduce guesswork, and avoid replacing good parts. An efficient, easy-to-use car scanner diagnostic tool built for DIYers, home garage users, and small-shop technicians who want real two-way scanner, not just codes
- 19 Reset Functions for Routine Maintenance: The A30D car diagnostic scanner provides 19 relearn functions without extra charges, including EPB Reset for parking brake replacement, TPMS Reset after tire changes, ABS Auto Bleeding, Oil Reset, SAS Reset, BMS Reset, Throttle Relearn, Injector C0ding, Gear Learning, Crank/Crankshaft/Cam/Ckp Sensor Relearn Tool, Transmission Match, Seat Calibration, Airbag Repair and more. This XTOOL A30D automotive scanner diagnostic tool supports preventive care, helping extend vehicle life and reduce costly shop visits. Functions vary by vehicle make and year—plz confirm compatibility before purchase
- Stable BT Connection & All-System & 8 Pids Live Data: The A30D wireless OBD2 scanner delivers a fast and stable wireless connection up to 33 feet, letting you move freely around the vehicle without tangled cables. Pair with with Android 9.0+ and iOS 10.0+ devices to turn your phone into a mobile auto scanner—perfect for home garages, driveways, or on-the-spot repairs. This full system scanner for cars provides real-time access to all major modules, including Engine, Gearbox, ABS, SRS, AC and more. with clear graphs, meters, and up to 8 PIDs displayed at once. This car code reader makes system monitoring visual, simple, easy to understand, and offering data logging for playback and deeper
- Wide Compatibility with CAN-FD & FCA Support: The A30D car computer diagnostic reader works with most 1996 and newer vehicles with a standard OBD2 port, including for Ford, for GM, for Toyota, for Honda, for Nissan,for Hyundai etc, with ongoing updates covering more car models and functions later. It also supports newer communication protocols like CAN-FD and FCA AutoAuth (Personal AutoAuth account and active subscription required, not included with the device!for Chrysler, for Dodge, for Jeep, for Fiat models). It is a future-ready automotive scanner diagnostic tool for households with multiple vehicles or part-time techs. Coverage vary by cars, plz check the compatibility first
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.