NHTSA ID Number: 10238644
Manufacturer Communication Number: TJ36617.1.1
TSB/Document Date: 2023-07-05
Summary
Start/Stop Message with CEM SW part number.
Volvo
Car USA LLC
Technical Journal
Technical Journal Title
Ref. No.
Start/Stop Message with CEM SW part number
32374308 & CEM-B10A613 - SW Upgrade
TJ 36617.1.1
Issuer (Dept.)
Issue Date
Status Date
5/10/23
5/24/23
Technical Service
Car Market
Partner
Function Group
United States and Canada 3 US 7510 Volvo Car USA 3100
Function Description
Page
Battery and mounting parts
Page 1 of 3
Attachment
File Name
File Size
TJ 36617 CEM SW Part Number VIDA Lookup.pdf
0.1688 MB
TJ 36617 CEM SW Part Number VIDA Lookup Alternate
Method.pdf
0.1228 MB
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
Vehicles that experience a “Start/Stop Service Required” message in the DIM, and contain CEM
software part number 32374308, could give the false indication of a “bad” support battery. These
CEM parameters have since been fixed by a software update.
Please see Service for more information.
DIM = Driver Information Module
CEM = Central Electronic Module
CSC Customer Symptom Codes
Code
Description
LN
12 V main battery/Weak or low electrical power
DTC Diagnostic Trouble Codes
Control Module
Code
Fault Type
CEM
B10A613
Permanent
Technical Journal 36617.1.1
Vehicle Type
Type
Eng
Eng
Desc
Chassis
range
Struc Week
Range
224
10
B4204T23
2019-2021
-
201835-202121
224
A2
B4204T27
2019-2021
-
201835-202121
225
225
10
B4204T23
2019-2021
-
201840-202043
A2
B4204T27
2019-2022
-
201833-202142
227
10
B4204T23
2019-2022
-
201909-202203
235
A2
B4204T27
2021-2021
-
202026-202104
236
A2
B4204T27
2021-2021
-
202026-202116
238
A2
B4204T27
2021-2021
-
202025-202106
256
10
B4204T23
2020-2022
-
201920-202149
256
A2
B4204T27
2020-2022
-
201920-202203
Sales
Body
Gear
Steer
Model Year
Plant
SERVICE:
For vehicles that contain CEM software part number 32374308 and come in to the workshop for
a “Start/Stop Service Required” Message, download a Total Upgrade, and if symptoms persist
continue with VIDA fault tracing.
Please Note: See attachments for CEM software part number VIDA location. There are two methods
provided.
VST Operation Number
VST Operation Number
Description
36004-2
Software Control Module Downloading
VEHICLE REPORT:
Vehicle Report is not required.
To view TJ attachments continue to next page. This TJ has two attachments.
Page 2 of 3
2023-05-24
Technical Journal 36617.1.1
1
4
5
2
3
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Presentation title, Full name, Security Class: Proprietary
YYYY.MM.DD
Presentation title, Full name, Security Class: Proprietary
2023-05-24
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Page 3 of 3
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TSB/Document ID: TJ36617.1.1
Replacement Service Bulletin Number:
MFR Communication Date: 2023-05-24
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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