NHTSA ID Number: 10238639
Manufacturer Communication Number: TJ36519.2.0
TSB/Document Date: 2023-07-05
Summary
PHEV Scheduled Charging Turned Off.
Volvo
Car USA LLC
Technical Journal
Technical Journal Title
Ref. No.
VC App: PHEV Scheduled Charging Turned Off
TJ 36519.2.0
Issuer (Dept.)
Issue Date
Status Date
Technical Service
5/16/23
5/24/23
Car Market
Partner
Function Group
United States and Canada 3 US 7510 Volvo Car USA 3238
Function Description
Page
Software
Page 1 of 2
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
Note: This Technical Journal is only valid for PHEV vehicles equipped with Android Automotive
Operating System (iCUP).
If a customer asks for information on when scheduled charging settings for iCUP PHEV will
reappear on Volvo Cars App, follow the instructions under “Service”.
CSC Customer Symptom Codes
Code
Description
YL
Plug-in charging/No/reduced/incorrect function/With external AC-cable
6N
Mobile app Volvo Cars/Other communication problems
DTC Diagnostic Trouble Codes
Vehicle Type
Type
Eng
Eng
Desc
Sales
Body
Gear
Steer
Model Year
Plant
Chassis range
Struc Week
Range
224
2023-2099
-
202222-209952
225
2023-2099
-
202222-209952
227
2022-2099
-
202222-209952
235
2022-2099
-
202122-209952
236
2022-2099
-
202122-209952
238
2022-2099
-
202122-209952
246
2022-2099
-
202122-209952
256
2023-2099
-
202222-209952
Technical Journal 36519.2.0
SERVICE:
In November 2022 the settings for Scheduled Charging have been turned off in the Volvo Cars App.
The following information regarding this action taken was released in TIE news on 2022-11-11:
Since the team had to turn off the iCUP PHEV scheduled charging, we have had reports stating that
some customers can still see the timers, when they press on them and the app seems to wait for
the scheduled charging to start. Please note that a hotfix for 5.21 will resolve this. For the customers
thinking they can’t charge outside of the set timer, this is not the case, they can charge whenever
but the scheduling charging is not working properly.
Note: Since Scheduled Charging settings are not accessible via the IHU, iCUP PHEV vehicles lack
this functionality entirely for the time being.
In the meantime, the release of the overall fixes - that will enable the use of scheduled charging on
iCUP PHEV again - are scheduled:
*LR PHEV (Engine code: H6) - software release 2023Q3
*SR PHEV (Engine code: BC, BR) - software release 2023Q3
Note: As soon as information regarding a specific software release window is available, this TJ is
going to be updated.
This TJ is going to be updated also once the (not yet published) software release weeks are reached
and it is fully confirmed that the respective software release is going to enable the scheduled
charging functionality. By that time a total upgrade will be demanded.
As of now, this TJ does not require any task to be done.
List of abbrevations:
TJ - Technical Journal
VC App - Volvo Cars App
PHEV - Plug-in hybrid electric vehicle
iCUP - Infotainment Connectivity Unit Program (Android Automotive Operating System)
IHU - Infotainment Head Unit
SR - Standard range
LR - Long range
Warranty claim info:
No warranty claims accepted for this TJ
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report” and sub concern area “Support not needed”, use function group
3238.
Page 2 of 2
2023-05-24
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TSB/Document ID: TJ36519.2.0
Replacement Service Bulletin Number:
MFR Communication Date: 2023-05-24
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: HYBRID PROPULSION SYSTEM
MFR Component System:
MFR Component Subsystem:
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