NHTSA ID Number: 10238540
Manufacturer Communication Number: VOS1331
TSB/Document Date: 2023-07-05
Summary
This document describes the complete installation and configuration processes of ODIS Service Installation Version 2.0.2. Installation version 2.0.2 can be installed on applicable VAS diagnostic devices with Windows XP and Windows 7 operating systems. Installation options covered are:
aware that selecting additional languages significantly increases the installation time. Click Next:
Note:
Steps 12 and 13 configure the installed software to the diagnostic device model number and
diagnostic interface (connection) method. If the diagnostic model number & interface
(connection) methods are not selected correctly, an “Invalid License File” error may appear
when starting ODIS Service.
12. Select the applicable diagnostic device model number from the dropdown menu, then click Next:
Select the applicable device model number from the dropdown
Notes:
• For VAS 6150A laptops, select VAS 6150 from the dropdown.
• For VAS 6150C laptops, select VAS 6150B from the dropdown.
• For VAS 6160A tablets, select VAS 6160 from the dropdown.
Continued …8/
Page 7 of 22
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
13. Confirm that the applicable diagnostic interface (connection method) appears: Click Next:
14. On diagnostic laptops and tablets only, a Bluetooth interface alert window appears. Click Next:
Continued …9/
Page 8 of 22
© 2013 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
15. Ensure Copy license to the license folder is checked, and then click Search…:
•
New Installations: Navigate to directory with USB flash drive and the prepared folder containing
the saved license file, and then continue from Step 16.
•
Reinstallations: Navigate to Windows desktop or other location containing the saved license file,
and then continue from Step 16:
16. Select / highlight the license (.dat) file, then click Open (as illustrated).
Note:
DO NOT double click on the license file in its saved location!
Continued …10/
Page 9 of 22
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
17. Ensure the license file directory path is copied to the installation window. Click Next:
Be aware that the path illustrated above is an example only! Your path will be unique to your device.
18. No action needed (DO NOT uncheck virtual keyboard). Click Next:
19. No action needed. Click Next:
Continued …11/
Page 10 of 22
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
20. Wait while several different phases of file installation take place:
21. If various Windows XP compatibility prompts appear, click Continue Anyway:
22. If an existing Windows .dll file overwrite prompt appears during a reinstallation, click Yes for all.
23. If an SVG Viewer version prompt appears during a reinstallation, click No:
24. Click Finish:
25. Close the CD/DVD directory Window.
Application Software & License Installation steps complete
Proceed with Post-Setup - Diagnostic Data Installation: Section 3.2 – Page 12.
Page 11 of 22
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
3.2 – Post-Setup - Diagnostic Data Installation
The first time ODIS Service is started after installation via DVD, installation of the Post-Setup Data must
be performed.
1. From the Windows desktop, locate and click the DiagStarter.bat…. Icon:
2. Select Offboard Diagnostic Information System Service:
3. Wait while the program starts:
Click Select local directory:
Continued …13/
Page 12 of 22
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
4. Expand [+] the My Computer and 131204_1527 ( 🙂 directories and select / highlight the postsetup
folder as illustrated. Then click OK:
5. The postsetup directory path appears in the URL window: Click the blue Forward Arrow button:
Be aware that the CD/DVD drive letters illustrated above are examples only! Your drive letter may be
different!
Continued …14/
Page 13 of 22
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
6. The postsetup diagnostic data on disc is read and summarized. Click the blue Forward Arrow button
again:
7. Wait while the diagnostic data installation takes place:
Note:
The Progress indicator window may appear to stall or lock at times during the data installation. This
is normal. Please be patient!
When the postsetup data installation is complete, the ODIS Service application will automatically shut
down and restart.
8. Cancel the System Updater prompt (if present) and close the Release Notes window.
9. Read the Warnings/notes information, scroll down and click OK.
Postsetup – Diagnostic Data Installation steps completed
Proceed with Post-Setup Configuration: Section 4.0 – Page 15
Page 14 of 22
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
4.0 – Post-Setup Configuration
Prior to placing diagnostic devices with new installations or reinstallations into service, a number of
configuration steps must be performed.
Configurations take place via the Admin operating mode. Settings can be made or changed at any time.
4.1 – Administration - General
The following subsections describe configurations using the Admin > General operating mode.
1. From the ODIS Service main screen, select Admin:
The available configuration function categories will be listed in the left-hand display menu.
4.1.1 – Brand Design
The brand logo and user interface colors are configured with the Brand design function.
1. Select Brand design and choose the desired brand theme from the dropdown menu. Click Save /
Yes:
Continued …16/
Page 15 of 22
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
4.1.2 – Language
The language displayed by the user interface is configured with the Language function.
If additional languages were selected during the software installation process, these languages are
selectable here.
1. Only if languages other than English (US) were added, select Language. Then choose the desired
language from the dropdown menu. Click Save / Yes:
4.1.3 – Update
The schedule for automatic updates is configured with the Update function.
1. Select Update: Review the available update schedule settings:
2. Configure the update cycle and time appropriate for your facility: Click Save / Yes
Note:
For additional information refer to Service Information – ODIS Service document title: Online Update
Guide
Page 16 of 22
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
4.1.4 – Keyboard
If desired, the virtual keyboard can be switched on or off for as appropriate for the diagnostic device.
1. Select Keyboard settings: Place or remove a checkmark next to Use the virtual keyboard. Click
Save / Yes:
4.1.5 – Dealer Data
If desired, configure the name of the dealership to appear in diagnostic logs.
1. Select Dealer data: Enter the name of the dealership in the Facility ID entry field:
Note:
DO NOT exceed 100 characters including spaces. Exceeding the character allowance may
cause GFF log transmissions to fail!
Click Save / Yes:
Continued …18/
Page 17 of 22
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
4.2 – Administration - Support
The following subsections describe configurations using the Admin > Support operating mode.
1. From the Admin operating mode main screen, select the Support tab: The Contact data section is
displayed first by default:
4.2.1 – Contact Data
Contact information is saved as necessary for Support Button requests.
1. Fill in all pertinent contact details. Ensure a valid email address is entered: Click Save / Yes:
Continued …19/
Page 18 of 22
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
4.2.2 – Email Outbox Server
The Email Outbox Server - Connection parameters that are specific to the dealership network must
be configured before using the Support Button.
1. Select E-mail outbox server: Enter or re-enter information as applicable and specific to your
dealership network. Click Save / Yes:
Note:
For additional information refer to Service Information – ODIS Service document title: ODIS Service
Email Outbox Configuration Guide
4.3 – Administration - Connections
The following subsection describes software configuration using the Admin > Connections operating
mode.
1. From the Admin operating mode main screen, select the Connections tab. The Brand settings data
section is displayed first by default:
Page 19 of 22
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
4.3.1 – Brand Settings Data
The connection to VWAG Group systems (to transmit GFF logs, etc.) is configured via Brand settings.
1. Change the Connection type in the dropdown menu(s) from CPN to Internet: Click Save / Yes:
4.3.2 – Mirror Server 2
Please confirm the Mirror Server 2 URL specified for the US /CDN market:
1. Select Mirror Server 2.
2. Confirm the Mirror Server URL appears as: https://mirrorserver2.vwhub.com/dav/
For New Installations:
- Continue with additional instructions in Subsection 4.4, Section 5.0 and Section 6.0 that follow.
- Install the Security Certificate: Refer to Service Information – ODIS Service document title: ODIS
Service Installation Phase 3 – Security Certificate Request and Installation Instructions
For Reinstallations: Refer to Section 6.0 - Page 22 prior to returning diagnostic device to service.
Page 20 of 22
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
4.4 – Delete VAS-PC Desktop Icon (where applicable)
If VAS-PC is currently installed on the diagnostic device, its icon must be removed from the Windows
desktop; otherwise the device may lock up. If VAS-PC is not currently installed or was previously removed,
skip to Section 5.0 below.
1. Minimize the ODIS Service application.
2. From the Windows desktop, right click the VAS-PC icon.
3. Select Delete from the dropdown. Click Yes.
ATTENTION!
• After removing the icon, do not start VAS-PC from the Windows > Start > Programs
listing.
•
Start ALL diagnostic sessions from the DiagStarter desktop icon, and then select either
ODIS Service or VAS-PC from the DiagStarter interface:
Please inform all Service Personnel accordingly!
Post-Setup Configuration steps completed
5.0 – Post-Installation File Management & Backup
5.1 – General Information
If ODIS Service becomes corrupted or ceases to function, it may be necessary to uninstall and reinstall
the application software using the latest version installation DVD.
To uninstall ODIS Service, go to Start > Programs / All Programs > Offboard Diagnostic Information
System Service > Odis Service uninstallation program
If ODIS Service is uninstalled and subsequently reinstalled, the license file that was initially copied
to/installed from the prepared USB flash drive must be reinstalled. If a recovery of Windows XP® is
necessary, both the license and certificate files initially copied to/installed from the prepared USB flash
drive must be reinstalled. As a result, it is important to backup all license and security certificate files,
and retain the Master List record of the individual hardware keys for future support reference.
Continued …22/
Page 21 of 22
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
Note:
The following instructions are based on the Device ID and Record-Keeping method suggested in the
Phase 1 Instructions – Section 3.0.
If an alternate record-keeping method was chosen, backup the license and certificate files accordingly
and inform key service personnel.
5.2 – Backup Device ID Folder on Diagnostic Device
Perform the following procedure on all individual devices on which ODIS Service was installed:
1. Insert prepared USB flash drive with Master List and Device ID folders into an available port on a
diagnostic device.
2. Note the Device ID of the device.
3. Open the USB flash drive directory and locate the device’s Device ID folder.
4. Copy the device’s Device ID folder and Paste it to the Windows desktop or location of your choosing
on the device.
5. Rename the pasted folder: “ODIS Service Backup Files” (or similar).
6. Safely remove / eject USB flash drive and retain.
7. Inform key service personnel and urge technician users to not tamper with the backup folder.
5.3 – Backup USB Flash Drive
1. Obtain additional, empty USB flash drive.
2. Insert empty USB flash drive into an available port on any PC or laptop.
3. Rename the USB flash drive: “ODIS Service Backup” (or similar).
4. Insert prepared USB flash drive with Master List and Device ID folders into an available port on the
PC or laptop.
5. Copy the Master List and Device ID folders to the additional USB flash drive.
6. Retain both USB flash drives in a safe location and inform key service personnel accordingly.
Post-Installation Backup steps completed
6.0 – Online Updates
6.1 – General Information
The application software and diagnostic data installed with the latest “installation version” of ODIS Service
was current as of the date of the DVD release. However, revised and additional application and diagnostic
data may have been released via online updates after the DVD release date.
Dealerships are responsible for ensuring all diagnostic devices used on vehicles covered by new vehicle
warranty are updated with the latest application and diagnostic data. As a result, we recommend the
download and installation of applicable online updates prior to placing a new installation or reinstallation of
ODIS Service into service.
For details on online update setup and functions, refer to Service Information - ODIS Service document
title: Online Update Guide.
Page 22 of 22
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
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TSB/Document ID: VOS1331
Replacement Service Bulletin Number:
MFR Communication Date: 2013-12-18
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Communication Type: Service Bulletin/Repair Instructions
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