ATTENTION:
GENERAL MANAGER

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PARTS MANAGER

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CLAIMS PERSONNEL

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IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.

SERVICE MANAGER

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© 2023 Subaru of America, Inc. All rights reserved.

PRODUCT CAMPAIGN BULLETIN
APPLICABILITY:

2017-19MY Impreza / Halogen Head Lamps

SUBJECT:

Halogen Headlamp Low Beam
& Side Reflector

NUMBER: WRG-22
DATE: 06/13/23
NHTSA ID: 22V-624

INTRODUCTION:
Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2017-2019 model year
Impreza vehicles, which may contain non-compliant headlamp assemblies. Subaru is in the process
of acquiring parts to support this recall, however we have acquired a limited number of parts to
begin repair of some vehicles as they are presented to a retailer for other services. Please refer to the
‘Affected Vehicles’ section of this bulletin for further detail.
DESCRIPTION OF THE DEFECT AND SAFETY RISK:
The left front and right front halogen headlamp assemblies, containing the side reflex reflector
and low beam reflector, may not fully meet requirements set forth in FMVSS No. 108 – Lamps,
Reflective Devices, and Associated Equipment. At certain viewing angles, the left front and right
front side reflex reflectors may not properly provide reflected light, which may lower the vehicle
visibility to other road users, increasing the risk of a crash. Additionally, the left front halogen low
beam reflector may not properly illuminate the roadway for the driver and/or may cause glare for
other road users, increasing the risk of a crash.
AFFECTED VEHICLES:
A total of 188,397 U.S. Impreza vehicles will be affected by this recall, as listed below:
Model Year

Carline

Production Date Range

2017-2019

Impreza

September 6, 2016 – July 25, 2019

Not all vehicles in the production range listed above are affected by this recall. Coverage must be
confirmed by using the Vehicle Coverage Inquiry function on subarunet.com prior to repair.
On June 13, 2023, the status of the 2017 MY VINs affected by this recall will be changed to `Open Limited Parts Available,’ to allow WRG22 recall repairs to begin if those vehicles are presented to a
retailer for other services.
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.

Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.

Continued...
Bulletin Number: WRG-22; Date: 06/13/23

Page 1 of 8

The 2018-2019 MY affected VINs will remain in a `Open - Remedy Not Yet Available Status’ until
parts supply is sufficient to support that increased demand. No additional updates are expected until
August 2023 or later. Subaru will continue to monitor the weekly supply/demand and inventory
levels, and keep retailers advised of any changes.
OWNER NOTIFICATION:
Subaru previously notified all affected vehicle owners of this recall with an interim letter by first class
mail on October 11, 2022. A copy of the interim owner notification letter is included at the end of
this bulletin. Once the parts supply is sufficient to do so, owners will be re-notified in phases and be
advised to schedule an appointment for this repair.
In the meantime, the phased VIN status change to ‘Open – Limited Parts Available’ beginning with
2017 MY vehicles will allow for repairs to begin as those vehicles are presented for other services.
This VIN status will also prevent system ‘push’ notifications, such as in-vehicle notifications,
MySubaru alerts, and CareConnect messaging to reduce the chance of going into backorder, until we
have sufficient parts supply to re-notify customers across all formats.
RETAILER RESPONSIBILITY:
Any vehicles listed in any recall/campaign that are in retailer stock must be:
•

Immediately identified

•

Tagged or otherwise marked to prevent their delivery or use prior to repair

•

Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin

Once parts are available, retailers are to promptly perform the applicable service procedures, to
correct all affected vehicles in their inventory (used, demo & SSLP). Whenever a vehicle subject
to this recall is taken into retailer inventory necessary steps should be taken to ensure the recall
correction has been made before selling or releasing the vehicle.
PART INFORMATION:
Listed in the table below are the part numbers for this recall, if it is determined that the headlamps
require replacement as described in the service procedure. These parts MUST be ordered through
PRIME.
Part Description

Part Number

LAMP ASSY HEAD A, RIGHT

84001FL00B

LAMP ASSY HEAD A, LEFT

84001FL01B

REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being
repaired.

Continued...
Bulletin Number: WRG-22; Date: 06/13/23

Page 2 of 8

SERVICE PROCEDURE / INFORMATION:
HEADLAMP INSPECTION:

STEP 1: Remove the two mounting clips
then remove the air intake duct.

STEP 2: Remove the three mounting clips
then remove the upper front cover.

STEP 3: Insert a borescope in between the upper bumper bracket and the inner front portion of both
left and right headlamps.

Locate the part numbers labeled on the both the left and right headlamp assemblies. The part
identification label is located on the inner front portion of the headlamp. See the images below.

Continued...
Bulletin Number: WRG-22; Date: 06/13/23

Page 3 of 8

Headlamps with part number 84001FL00B or 84001FL01B will not require replacement. If
84001FL00B or 84001FL01B are found, no replacement is required. Reinstall all removed parts in
the reverse order of disassembly.
ALL other part numbers will require replacement and adjustment (see below).
HEADLAMP REMOVAL:
Remove both left and right halogen headlamp assemblies. Refer to applicable Service Manual: Body
& Electrical/WIRING SYSTEM >LIGHTING SYSTEM > Headlamp Assembly > Removal
CAUTION: ALWAYS handle the painted bumpers with care. Bumpers should be stored on a cloth
such as a fender cover in order to avoid any possible scratching.
HEADLAMP ADJUSTMENT:
Perform an adjustment of the left and right headlamps. Refer to applicable Service Manual: Body
& Electrical/WIRING SYSTEM > LIGHTING SYSTEM > Headlamp Assembly > Installation &
Adjustment
IMPORTANT NOTES:
•

Light bulbs will not be fitted in the new headlamp assemblies. If replacement is required, the
original bulbs must be transferred to the new headlamp assembly.

•

Whenever reconnecting the ground cable terminal to the battery sensor, torque to 7.5Nm
(5.5ft.-lbs. or 66inch-lbs.) while supporting the sensor with the other hand as outlined in the
applicable Service Manual under: STARTING/CHARGING SYSTSEMS > Battery Sensor.

SERVICE PROGRAM IDENTIFICATION LABEL:
Type or print the necessary information on a Campaign Identification Label. The completed label
should be attached to the vehicle’s upper radiator support. Additional labels are available through
normal parts ordering channels. The part number is MSA6P1302, which comes as one sheet of 20
labels.

Continued...
Bulletin Number: WRG-22; Date: 06/13/23

Page 4 of 8

CLAIM REIMBURSEMENT AND ENTRY PROCEDURES:
Credit to perform this recall will be based on properly completed repair order information. Retailers may
submit claims through Subarunet.com.
Labor Description

Labor Operation #

Labor Time

INSPECT BOTH HEADLAMPS, NO REPLACEMENT

A138-581

0.2

A138-585

0.4

A138-588

0.8

INSPECTION & REPLACE AND ADJUST ONE
HEADLAMP ASSEMBLY
INSPECTION & REPLACE AND ADJUST BOTH
HEADLAMP ASSEMBLIES

Fail Code

WRG-22

IMPORTANT REMINDERS:

•

SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.

•

Always check for any open recalls or campaigns anytime a vehicle is in for servicing.

•

Always refer to STIS for the latest service information before performing any repairs.

Continued...
Bulletin Number: WRG-22; Date: 06/13/23

Page 5 of 8

URGENT
IMPORTANT SAFETY RECALL
This notice applies to the VIN identified
in the address section printed below

Subaru of America, Inc
PO Box 9103
Camden, NJ 08101-9877
844-373-6614
www.subaru.com

Subaru Safety Recall WRG-22
NHTSA ID 22V-624
October 2022
Interim Notification

Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
SUBARU OF AMERICA, INC. has decided that certain 2017-2019 model year Impreza vehicles
equipped with halogen headlamp assemblies fail to conform to Federal Motor Vehicle Safety
Standard (FMVSS) No. 108, ‘Lamps, Reflective Devices, and Associated Equipment.’ As a result,
Subaru is conducting a recall.
You received this notice because our records indicate that you currently own one of these vehicles.
REASON FOR THIS RECALL
The left front and right front halogen headlamp assemblies, containing the side reflex reflector and
low beam reflector, may not fully meet requirements set forth in FMVSS No. 108.
At certain viewing angles, the left front and right front side reflex reflectors may not properly provide
reflected light, which may lower the vehicle visibility to other road users, increasing the risk of a
crash. Additionally, the left front halogen low beam reflector may not properly illuminate the roadway
for the driver and/or may cause glare for other road users, increasing the risk of a crash.
WHAT SUBARU WILL DO
Parts to repair your vehicle are not currently available. Once parts are available, Subaru will send a
follow up letter, and will replace both front headlamp assemblies at no cost to you.
WHAT YOU SHOULD DO
We appreciate your patience as we acquire the parts for this recall. Once you receive the follow
up letter stating that parts are available, please contact your Subaru retailer (dealer) to schedule an
appointment for this repair. You may also check the current status of this recall at https://www.nhtsa.
gov/recalls, and enter your 17-digit VIN shown at the top of this letter.

OWNER INFORMATION
Government regulations require that recall notifications be sent to the last known owner of record.
That information is based primarily on state registration and title data. If you are a lessor of this
vehicle, federal regulations require you to forward this notice to your lessee within ten days.
If you have moved or sold your vehicle, please go to https://www.subaru.com/support/customersupport.html to send us your information.
IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR
If you have already paid for repairs associated with this condition, you may be eligible for
reimbursement. Reimbursement consideration will be based on the amount an authorized Subaru
retailer in your area would charge for the same repair.
Please send the original service repair order, which has the name of the repair facility, date of repair,
mileage at the time of repair, complete 17-digit vehicle identification number (VIN), and your name,
with correct mailing address and telephone number to the address listed below.
Subaru of America, Inc.
Customer Advocacy Department, Attention: WRG-22 Recall
P.O. Box 9103, Camden, NJ 08101-9877
Please send original receipts only and retain a photocopy for your records. Please be assured that we
will attempt to process your reimbursement request as quickly as possible, but it may take up to 60
days for this process to be completed.
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find
a Retailer.’
For additional information, please go to: http://www.wrg22.service-campaign.com. You may also
check the status of this recall on our website at https://www.subaru.com/recalls, by entering your
17-digit VIN listed in this letter.
If you need additional assistance, please contact us directly:
•

By e-mail: Go to www.subaru.com and select ‘Customer Support’

•

By telephone: 1-844-373-6614, Monday through Friday between 8:00 a.m. and 7:00 p.m. ET

•

By U.S. Postal mail:
Subaru of America, Inc.
Attn: Customer Advocacy Department
P.O. Box 9103, Camden, NJ 08101-9877

To subscribe to the NHTSA Recall Notification email System, please go to: https://www-odi.nhtsa.
dot.gov/nhtsa/subscriptions.

Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs
free of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration (NHTSA),
1200 New Jersey Ave., SE, Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at
1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.NHTSA.gov if you believe the Subaru
retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of
time.
Your continued satisfaction with your Subaru is important to us. Please understand that we have
taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely
apologize for any inconvenience this matter may cause and urge you to schedule an appointment once
you are notified that parts are available.

Sincerely,
Subaru of America, Inc.

A subsidiary of SUBARU CORPORATION