NHTSA ID Number: 10238440
Manufacturer Communication Number: 16-136-22R
TSB/Document Date: 2023-07-03
Summary
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.
ATTENTION:
GENERAL MANAGER
q
PARTS MANAGER
q
CLAIMS PERSONNEL
q
IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE MANAGER
q
© 2022 Subaru
of America, Inc. All rights reserved.
SERVICE BULLETIN
APPLICABILITY: 2019-22MY Ascent
2020-22MY Legacy & Outback 2.4L Turbo
NUMBER: 16-136-22R
DATE:
01/20/22
SUBJECT:
REVISED:
06/13/23
Vibration & Possible Judder Concern on Turns
Under Acceleration
INTRODUCTION:
This service bulletin provides a temporary repair procedure to address vibrations and/or judder
concerns experienced on turns during acceleration. If either of these conditions are verified, follow
the confirmation process outlined below. If confirmed and until further notice, the multiple plate
transfer (MPT) clutch will require replacement. A revised repair procedure will be introduced at a
later date.
PART INFORMATION:
IMPORTANT NOTE:
There is a specified sequence of
assembly for the Driven Plates (19)
and the Drive Plates (20).
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international
standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
Continued...
Bulletin Number: 16-136-22R; Revised: 06/13/23
Page 1 of 8
IMPORTANT NOTE:
As per the applicable Subaru Service Manual, assembly of the Plates
must start with the external toothed
Driven Plates (19) and then alternately assembled with the internally
toothed Drive Plates (20).
IMPORTANT NOTES:
•
Always order the most up-to-date replacement parts based on the specific VIN being repaired.
•
Part quantities indicated with a (*) in the information below MUST be ordered with the
correct thickness. Refer to the applicable Service Manual for details on thrust bearing
thickness confirmation.
LEGACY & OUTBACK
ASCENT & OUTBACK WILDERNESS
Part Description
Part Number
Qty
Part Description
Part Number
Qty
CLUTCH ASSY-TRF
33119AA740
1
CLUTCH ASSY-TRF
33119AA720
1
THRUST BEARING
806536020
806536020
806535030
806535030
806535040
806535040
806535050
1*
THRUST BEARING
806535050
806535060
806535060
806535070
806535070
806535090
806535090
1*
GASKET
803916010
1
GASKET
803916010
1
GASKET
803918060
1
GASKET
803918060
1
RING-SEAL
31377AA490
3
RING-SEAL
31377AA490
3
High Torque CVT-LV (As Needed)
Model
ALL
High Torque CVTF-LV
High Torque CVT-LV (As Needed)
Part Number
Quantity/Unit/Pack
SOA748V0300
5 Gallon Pail
SOA748V0310
16-Gallon Keg
Warranty Part #
SOA635312
Continued...
Bulletin Number: 16-136-22R; Revised: 06/13/23
Page 2 of 8
SERVICE PROCEDURE / INFORMATION:
Procedure Overview Flowchart:
Continued...
Bulletin Number: 16-136-22R; Revised: 06/13/23
Page 3 of 8
Detailed Diagnosis Procedure:
IMPORTANT NOTE: Before applying this bulletin, confirm the WRK-21/22 recall has been
completed if applicable.
STEP 1: Using Subaru
Select Monitor (SSM), observe the selected data items listed in the table
below. Road test and confirm if the symptom can be duplicated under the suggested conditions as
listed.
CAUTION: It is highly recommended for TWO people to perform this procedure; one to observe
SSM data while the other drives the vehicle.
Selected Data Items
Conditions
Bellow 176 Deg F
Acceleration opening angle
10% to 30%
Steering angle
FULL Steer
Vehicle speed
Under 20mph
IMPORTANT NOTE: Always save the recorded data in Subaru Select Monitor.
STEP 2: Can the symptom be duplicated under the conditions described above?
YES – Proceed to STEP 3.
NO – Verify the customer’s exact complaint and continue diagnosis.
STEP 3: Using the SSM, select “Work Support” within the “Transmission” menu. Select “AWD
ON/OFF Switching Mode” and switch to front wheel drive mode. Road test again in this mode and
attempt to duplicate the described symptom.
STEP 4: Can the symptom be duplicated while operating in front wheel drive mode?
YES – Continue diagnosis and repair the cause.
NO – Proceed to STEP 5
CRITICAL: In a case when WRK21/22 has NOT been performed when applicable, perform the
WRK-21/22 procedure. In a case when WRK21/22 is not applicable, proceed to STEP 5.
STEP 5: Reprogram the TCM following the normal FlashWrite procedure. AT Learning procedure in
NOT required after reprogramming has been performed.
Subaru
of America, Inc. (SOA) highly recommends connecting either the Subaru
Midtronics DCA8000 Dynamic Diagnostic Charging System or the Subaru
Midtronics GR8-100 Diagnostic Battery
Charger to the vehicle and utilizing the Power Supply Mode feature to supply a stable 13.5 volts
anytime a vehicle control module is being reprogrammed.
Continued...
Bulletin Number: 16-136-22R; Revised: 06/13/23
Page 4 of 8
Once the Midtronics charger is connected to the vehicle, if the battery is fully charged, it takes less
than three (3) minutes to boot-up the charger, select the Power Supply Mode, and have the battery
voltage stabilized and ready for reprogramming.
NOTES:
•
For instructions on using the power supply mode, reference the applicable User Manual for the
Midtronics DCA-8000 Dynamic Diagnostic Charging System and the Midtronics GR8-1100
Diagnostic Battery Charger on STIS.
•
Confirm all electrical loads such as lights, audio, HVAC, seat heaters, and rear defroster are all
switched OFF before setting up the charger for Power Supply Mode.
•
Select the correct battery type (Flooded, EFB, Gel, AGM or AGM Spiral).
•
Input the CCA which matches the vehicle’s battery. NOTE: OE and replacement batteries have
different CCA ratings. Always confirm the battery’s CCA rating before proceeding.
•
If using a DCA-8000 Dynamic Diagnostic Charging System, set the power supply voltage to
13.5 volts.
•
DO NOT connect the DST-i or SDI until the Power Supply mode function has completed its
battery test mode and the Charging Voltage has dropped to and shows a steady 13.5 Volts on the
display.
•
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TSB/Document ID: 16-136-22R
Replacement Service Bulletin Number:
MFR Communication Date: 2023-06-13
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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