NHTSA ID Number: 10238380
Manufacturer Communication Number: 23-HC-001H
TSB/Document Date: 2023-07-01
Summary
On certain Sonata hybrid (YF HEV) vehicles, the HEV safety plug or power relay assembly (PRA) may cause the following symptoms and one or more current related DTCs. Follow the Service Procedure before diagnosing the hybrid battery. Please review the following instructions carefully to determine applicability depending on the model year of your vehicle.
GROUP
NUMBER
HYBRID CONTROL
DATE
Technical Service Bulletin
SUBJECT:
23-HC-001H
MODEL(S)
JUNE 2023
SONATA HYBRID
(YF HEV)
HYBRID
POWER RELAY DTC P1B25, P1B76, P1B77, P0A0D
This TSB supersedes TSB# 14-HC-002-1 to revise the Service Procedure and applicable
vehicles.
Description: On certain Sonata hybrid
(YF HEV) vehicles, the HEV safety plug or power relay assembly
(PRA) may cause the following symptoms and one or more current related DTCs. Follow the Service
Procedure before diagnosing the hybrid battery. Please review the following instructions carefully to
determine applicability depending on the model year of your vehicle.
Warning light:
• No “EV Ready” mode, or “Ready” light blinks on and off
• “Check Engine” warning light on
• Charging system warning light on
• “Wrench” symbol (service indicator) blinks on and off
Drivability symptoms:
• Vehicle will not move from a stop or gasoline engine will not turn on.
• Warning in the instrument cluster display: “Hybrid
System Warning! Safely stop and Do Not
Drive” and/or alarm sound.
DTC List:
DTC
Description
Inspect
P0A0D
High Voltage System Interlock Circuit High
HEV safety plug
P1B25
High Voltage Path Fault
HEV safety plug
P1B76
Power relay assembly
P1B77
High Voltage Precharging Fault
Power relay assembly
For 2013-2015MY Sonata Hybrid (YF HEV): Please refer to “TSB 23-01-XXXH Safety Plug and Fuse
Inspection/Replacement (Service Campaign 994)” first if open on the vehicle before troubleshooting
Power Relay Assembly (PRA). If no open campaigns are found, proceed with this TSB.
Applicable Vehicles: 2011-15MY Sonata Hybrid (YF HEV)
Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
HYBRID POWER RELAY DTC P1B25, P1B76, P1B77, P0A0D
SUBJECT:
Parts Information:
Model
Part Name
Section
2011-15MY
Sonata Hybrid
(YF HEV)
Power Relay Assembly
(PRA)
PNC
Part Number
37514
37514-4R000
37586
37586-4R000AS
37586-4R002
*Refer to parts
catalog for the
applicable safety
plug P/N
37-371
2011-15MY
Sonata Hybrid
(YF HEV)
SST Information:
Tool Name
EV Safety Plug
Figure
Electrical Insulating
Safety Glove/Protector
Set*
Tool #
Remarks
J-48755-10H (small)
J-48755-11H (medium)
J-48755-12H (large)
Order from
Hyundai.servicesolutions.com,
“EV Tools”
*Use only rubber insulating gloves that meet or exceed ASTM D120 standards (1000 volts AC/1500
volts DC).
Warranty Information:
Model
Op. Code
Operation
Op.
Time
Causal Part
All Sonata
Hybrid
(YF HEV)
37514R1H
Power Relay Assembly
Replacement
1.0
M/H
37514-4R000
37586R1H
Safety Plug Inspection &
Replacement
0.2
M/H
37586-4R001
37514RQ0
GDS operation
0.3
M/H
N/A
2011-2012
Sonata
Hybrid![]()
(YF HEV)
Nature
Code
Cause
Code
E23
ZZ6
NOTE 1: Normal warranty applies.
NOTE 2: Submit claim on Claim Entry Screen as “Warranty” type.
NOTE 3: All claims must follow the Digital Documentation Policy for VIN, Mileage and Part validation.
Claims submitted that have incomplete, illegible, or missing documentation are subject to
debit.
NOTE 4: The incident parts are subject to callback through the normal Warranty Technical Center
(WTC) parts return process. Claim is subject to debit if the parts requested are not returned.
NOTE 5: If a part is found in need of replacement while performing this TSB and the affected part is
still under warranty, submit a separate claim using the same repair order. If the affected part is out of
warranty, submit a Prior Approval request for goodwill consideration prior to performing the work.
TSB #: 23-HC-001H
Page 2 of 10
SUBJECT:
HYBRID
POWER RELAY DTC P1B25, P1B76, P1B77, P0A0D
SUBJECT:
STUI
As outlined in the Digital Documentation Policy, all claims require VIN and Mileage validation
through VCI connection or photo capture, AND photo capture of the repair Part according to the
steps in the TSB. All claims submitted that have incomplete, illegible, or missing
documentation are subject to debit.
Service Procedure:
1.
If vehicle is 13-15MY, go directly to step 7 for Power Relay Assembly Replacement.
2.
Depress the brake pedal and press the Start/Stop button once to activate “EV Ready” mode.
Attach a GDS, and select VIN, BMS menu and DTC. Check for DTC in the BMS menu. Record
the DTC and description. Delete the DTC.
Select Current Data and the following parameters. If the results are not as shown, the power
relay assembly (PRA) may not be functioning correctly. Go to step 3.
3.
Parameter
BMS Main Relay ON Status
Result
YES
Inverter Capacitor Voltage
200v~310v
Turn off the ignition, open the rear trunk and
open the cover to the safety plug.
!
WARNING
Failure to wear protective gear and perform
this procedure may result in accidental
injury or death.
Follow all safety precautions in the shop
manual:
• Hybrid Motor System > General Safety
Information and Caution
Put on insulating gloves and pull up on the
black tab and pull out the safety plug.
4.
Without depressing the brake pedal, push the Engine Start-Stop button 2 times to power the
cluster.
Attach a GDS and select BMS menu, Current Data and Inverter Capacitor Voltage.
Confirm the Inverter Capacitor Voltage is less than 30V.
• If less than 30V, the system voltage is safe for the technician. Turn OFF the ignition and
disconnect the 12V negative (–) battery cable. Go to step 4.
• If more than 30V, wait until the voltage is less than 30V before performing any repairs.
Turn OFF the ignition and disconnect the 12V negative (–) battery cable. Go to step 5.
TSB #: 23-HC-001H
Page 3 of 10
SUBJECT:
SUBJECT:
5.
HYBRID POWER RELAY DTC P1B25, P1B76, P1B77, P0A0D
Use a DVOM to measure the resistance of the
BUS fuse inside the safety switch.
Measure the resistance between the BMS
pins.
Specification: 1Ω or less
BUS
Fuse
If the resistance is:
•
•
Not within specification: Replace the
safety plug and proceed to step 7.
BMS
- High density negative paste, improves performance and...
- Enhanced life alloy or Silver Calcium stamped alloy...
- Calcium lead positive grid, maximizes conductivity and...
- Robust envelope separator with puncture resistant back...
- Vent cap design that resists acid leakage
- High density negative paste, improves performance and...
- Enhanced life alloy or Silver Calcium stamped alloy...
- Calcium Lead positive grid, maximizes conductivity and...
- Robust Envelope Separator with puncture-resistant back...
- Vent cap design that resists acid leakage
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: 23-HC-001H
Replacement Service Bulletin Number:
MFR Communication Date: 2023-06-09
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA
AutoAuth: Now supports FCA
SGW module for Chrysler
, for Jeep
, for Dodge
(2018+), for Fiat
(2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford
, for Lincoln
, and for Mazda
ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order - 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
- Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW
, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford
, for Mazda
, and for Lincoln
. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase - OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.




