NHTSA ID Number: 10238332
Manufacturer Communication Number: CSA-029(INTERIM)
TSB/Document Date: 2023-06-29
Summary
Per FORD
- Tie Rod Castle Nut Cotter Pin Missing
105 Second Street NW Phone: 256-356-8661
Red Bay, Alabama 35582 UL [ 7 I EF F I N Fax; 256-356-8219
tiffinmoterhomes.com [email protected]
VIN
Daimler Trucks North America NHTSA Recall# 23V-238
Freightliner Campaign # FL970
Steer Axle Castle Nut and Cotter Pin
June 8, 2023
Dear Tiffin Motorhome Customer,
Please see the enclosed letter from Daimler Trucks North America on behalf of Freightliner Custom
Chassis Corporation, about a safety recall Freightliner has released that is applicable for the VIN listed
above. This is the first (1) of two (2) letters you will receive regarding this subject. This letter informs
you of an upcoming recall to correct the issue noted above. Please note there is no action for you to
take at this time. If you have questions about this recall, please contact the Freightliner’s Warranty
Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday,
or by e-mail at [email protected].
Thank you for your attention to this matter,
Tiffin Motorhomes Recall Department
Daimler Truck
North America LLC
IMPORTANT SAFETY RECALL
This notice applies to your vehicle(s), see enclosed VIN List.
May 2023
D23R6 (FL970)
NHSTA #23V-238 (Non School Bus)
NHTSA #23V-259 (School Bus)
Interim Recall Notice
Subject: Steer Axle Castle Nut and Cotter Pin
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Daimter Truck North America LLC, on behalf of its Freightliner Trucks Division, and wholly owned subsidiaries,
Freightliner Custom Chassis Corporation, Western Star Truck Sales, Inc., Thomas Built Buses (TBB), has decided that a
defect, which relates to motor vehicle safety, exists in certain model year 2022-2024 FCCC RV Chassis, Shuttle Chassis,
Van Chassis, and Van Chassis — Gas, Freightliner Business Class M2, and Cascadia, TBB SAF-T-LINER C2 JOULEY,
SAF-T-LINER EFX, SAF-T-LINER HDX, SCHOOL BUS CHASSIS, TBB CHASSIS, and Western Star 47X, 49X, 4700,
and 4900 vehicles. See below for additional detail on vehicle applicability:
Make Model Model Yr. Start Model Yr. End Prod, Start Date Prod. End Date
FCCC RV CHASSIS: 2022 2023 January 21, 2022 August 22, 2022
FCCC SHUTTLE CHASSIS | 2022 2022 February 4, 2022 February 4, 2022
FCCC VAN CHASSIS 2022 2023 April 13, 2022 August 17, 2022
FCCC VAN CHASSIS - GAS | 2022 2023 January 13, 2022 October 14, 2022
Freightliner Business Class M2 2023 2023 January 26, 2022 September 27, 2022
Freightliner Cascadia 2023 2023 January 34, 2022 August 1, 2022
TBB SAF-T-LINER C2 2023 2023 May 9, 2022 May 9, 2022
JOULEY.
TeB SAF-T-LINER EFX 2023 2023 March 2, 2022 duly 28, 2022,
TeB SAF-T-LINER HDX 2023 2023 March 27, 2022 October 28, 2022
TBB SCHOOLBUS 2023 2024 January 19, 2022 October 20, 2022
CHASSIS
TBB TBB CHASSIS 2023 2023 April 12, 2022 April 12, 2022
Western Star 47X 2023 2023 February 10, 2022 September 14, 2022
Western Star 49x 2023 2023 February 1, 2022 July 13, 2022
Western Star 4700 2023 2023 January 26, 2022 April 28, 2022
Western Star 4900 2023 2023 March 11, 2022 May 16, 2022
On the affected vehicles, the steer axle tie rod castle nut cotter pin may be missing allowing the steering arm to detach.
This could lead to a loss of steering response and a lack of direction control, increasing the risk of a crash. The driver
may experience some additional free-play in the steering and/or feel an improper steering alignment.
This is the first of two notices you will receive regarding this subject. This letter is to inform you of an upcoming recall to
correct the issue noted above. Daimler Truck is currently validating the final repair. There is no action for you to take
at this time.
A second notice will inform you when the final, free remedy is available. When you receive the second notice,
please contact your authorized Daimler Truck North America dealer to schedule the repair for your vehicle.
If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification,
please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist
us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the
lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to
your distributors and retail outlets within five working days.
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TSB/Document ID: CSA-029(INTERIM)
Replacement Service Bulletin Number:
MFR Communication Date: 2023-06-08
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STEERING
MFR Component System:
MFR Component Subsystem:
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