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NHTSA ID Number: 10238257

Manufacturer Communication Number: SF639

TSB/Document Date: 2023-07-05


Summary

Field Service Campaign for BendixeBay logo SDP5 Software Update


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The green circles indicate the screw location.
A. Access these screws after the shelf is removed.
1. Center Light
2. Center Console

3. Center Shelf
4. Console

Fig. 14, Center Overhead Console Part Location

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Daimler Truck
North America LLC

Field Service Campaign

June 2023
SF639A

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3

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The green circles indicate the screw location.
3. Center Shelf
1. Center Light
2. Center Console
4. Console
Fig. 15, Center Overhead Console Parts Removed

5.

After the overhead console is removed, the SDP5 module can be accessed. The SDP5 module is
mounted on the passenger side of the overhead console.

Page 12

Daimler Truck
North America LLC

Field Service Campaign

June 2023
SF639A

6.

The SDP5 module is secured to the mounting bracket using a hook-and-loop adhesive tape and a tie
strap. Remove the SDP5 module from the mounting bracket to access the connectoreBay logo labeled ‘CTP.’
See Fig. 16, Fig. 17, and Fig. 18.
Cut and discard the tie strap; the hook-and-loop adhesive tape can be re-used.

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4

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1.
2.
3.
4.

f548232

Mounting Bracket
Overhead Harness ConnectoreBay logo
Adhesive Tape and Tie Strap
SDP5 Module
Fig. 16, SDP5 Module Removal

Page 13

Daimler Truck
North America LLC

Field Service Campaign

June 2023
SF639A

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2

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03/25/2020

1. BendixeBay logo FLC5 Camera
2. Tie Straps

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3. Overhead Harness
4. Overhead Console
Fig. 17, Overhead Console Sub-Assembly

Page 14

Daimler Truck
North America LLC

Field Service Campaign

June 2023
SF639A

2

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3
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A hard-wired connection will be used to program the SDP5. The black connection, labeled CTP, is removed
and the USB minieBay logo-B port is used to program the SDP5. Once the programming is complete, the original connectoreBay logo is connected again.
2. USB 3.0 Connection to Laptop
3. USB MinieBay logo-B Port
1. CTP Connection
Fig. 18, Connecting to SDP5

Page 15

Daimler Truck
North America LLC

Field Service Campaign

June 2023
SF639A

NOTE: When programming the SDP5 module, the programming tool (laptop) must support a USB 3.0 connection. This type of connection is found on most newer laptops. The NEXIQ Technologies® Latching USB Cable
(404032), that comes with the NEXIQ II device, can be used for the hard-wired connection.
7.

Connect the hard-wired connection between the SDP5 module and the laptop. Open the laptop device
manager, and verify that the ‘Remote NDIS Compatible Device #2’ is present under the ‘Network adapters’
dropdown. See Fig. 19.

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Fig. 19, Laptop Device Manager

7.1

If ‘Remote NDIS Compatible Device #2’ is not listed under ‘Network adapters’ even after waiting for
approximately 5 minutes:
• disconnect the USB cable between the SDP5 module and the laptop,
• turn the vehicle ignition switch to the OFF position,
• verify the vehicle batteries are at 12.4 volts or higher,
• turn the vehicle ignition switch to the ON position, and
• connect the USB cable between SDP5 module and the laptop.

7.2

Check again for ‘Remote NDIS Compatible Device #2’ under ‘Network Adapters.’
Is the ‘Remote NDIS Compatible Device #2’ now visible under ‘Network Adapters’ in the ‘Device Manager’ window?
YES → Proceed to step 8.
NO → The SDP5 module needs to be replaced. Submit a warranty campaigns WSC ticket for assistance in replacing the SDP5 module.

8.

Double-click the ‘SDP5 Software Only Update Tool DTNA V3_0’ shortcut icon on the desktop to run the
software update program. See Fig. 20.

05/19/2023

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Fig. 20, SDP5 Software Only Update Tool DTNA V3_0
Shortcut Icon
Page 16

Daimler Truck
North America LLC

Field Service Campaign

June 2023
SF639A

IMPORTANT: In order to minimize the possibility of disruptions during SDP5 programming:
• The USB hard-wired connection must remain fully connected to the SDP5 module and the laptop.
• Vehicle power and ignition should remain ON.
• Vehicle batteries should maintain 12.4 volts or higher, or a battery charger should be connected.
Laptop must not be unplugged from the SDP5 module.
Laptop must not be allowed to go to sleep, or enter low-power mode.
Laptop must not be used for any purpose other than programming the SDP5.
NOTE: If the SDP5 software update process stalls and is no longer making progress, possibly due to one of the
disruptions listed above:
• close the SDP5 Software Only Update Tool,
• correct the disruption,
• disconnect the USB cable between the SDP5 module and the laptop,
• connect the USB cable between SDP5 module and the laptop again,
• run the SDP5 Software Only Update Tool again.
9.

The ‘SDP5 Software Only Update Tool DTNA V3_0.vi’ window appears. Select the white arrow in the
upper-left corner to run the program. See Fig. 21.

A

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A. Select the white arrow to run the program.
Fig. 21, Running the Program

Page 17

Daimler Truck
North America LLC

Field Service Campaign

June 2023
SF639A

10.

Select the ‘OK’ button to begin communication with the SDP5. See Fig. 22.

A

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A. Select the ‘OK’ button.
Fig. 22, Beginning to Communicate with the SDP5

11.

A timer is displayed on the screen while communication with SDP5 is being established. See Fig. 23.

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Fig. 23, Time Left for the Connection to Establish

Page 18

Daimler Truck
North America LLC

Field Service Campaign

June 2023
SF639A

NOTE: The software update process is automatic, and requires no user interaction.
12.

The SDP5 Software Only Update Tool status window opens to show the progress, and automatically
closes when the update is complete. See Fig. 24.
The green status lights within the ‘SDP 5 SW/Param Update Tool’ window illuminate as each step is completed. Some green status lights may not illuminate on all vehicles. See Fig. 25.

05/22/2023

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Fig. 24, SDP5 Software Only Update Tool Status Window

05/22/2023

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Fig. 25, Green Status Lights Illuminating on
Completion of Each Step

Page 19

Daimler Truck
North America LLC

Field Service Campaign

June 2023
SF639A

13.

Once the software update is complete, a pop-up window saying ‘Would you like to take a snapshot image?’ appears. See Fig. 26.
Is the vehicle equipped with an FLC5 camera?
YES → Select ‘YES.’ A photo, which matches the view from the windshield of the vehicle looking forward,
as shown in Fig. 27, is displayed in the pop-up window. Capture a screenshot of the photo, and retain with
the repair order. If desired, another photo can be taken by selecting ‘YES’ otherwise, select ‘NO.’
NO → Select ‘NO.’

A

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A. Select ‘YES’ to take a snapshot.
Fig. 26, Taking a Snapshot with the FLC5 Camera

A

B

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A. Select ‘YES’ to take another snapshot.
B. Select ‘NO,’ and close the pop-up window.
Fig. 27, Captured Snapshot

Page 20

Daimler Truck
North America LLC

Field Service Campaign

June 2023
SF639A

14.

If the SDP5 software is already updated to 2.6.30, the message ‘No updates are required for this system.’
is displayed, as shown in Fig. 28. Select ‘OK,’ and close the SDP5 Software Only Update Tool. Proceed to
step 19.

A

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A. Select ‘OK.’
Fig. 28, Software Already Updated

15.

Some vehicles may have previously-recorded clips in the memory, and a pop-up saying ‘This is currently
the video clips in memory. Do you want to clear them?’ appears. Select ‘NO.’ See Fig. 29.

A

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A. Select ‘NO.’
Fig. 29, Clearing the Memory

Page 21

Daimler Truck
North America LLC

Field Service Campaign

June 2023
SF639A

16.

A pop-up window saying ‘The SDP upload has PASSED’ appears. Select ‘OK.’ See Fig. 30.

A

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A. Select ‘OK.’
Fig. 30, Software Upload Complete

17.

The ‘Software Version on Processor’ panel now displays ‘SDP5base-1D-2.6.30.’ See Fig. 31.

05/19/2023

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Fig. 31, Updated Software Version

Page 22

Daimler Truck
North America LLC

Field Service Campaign

June 2023
SF639A

18.

Close the ‘SDP5 Software Only Update Tool DTNA V3_0.vi’ window.

19.

Disconnect the hard-wired connection between the SDP5 module and the laptop. Reconnect the original
harness with the black connectoreBay logo to the SDP5 connection labeled CTP.

20.

Use the original hook-and-loop adhesive tape and a new tie strap to install and secure the SDP5 module
on the mounting bracket. See Fig. 16.

21.

Install the overhead console. See Fig. 14 and Fig. 15.

22.

Clean a spot on the base label (Form WAR259), write the campaign number SF639 on a blank gray
completion sticker (Form WAR261), and attach it to the base label, indicating this work has been completed.

Page 23

12

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TSB/Document ID: SF639

Replacement Service Bulletin Number:

MFR Communication Date: 2023-06-15

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

MFR Component System:

MFR Component Subsystem:


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