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NHTSA ID Number: 10238244

Manufacturer Communication Number: Circular 93S5

TSB/Document Date: 2023-07-10


Summary

A software update with the latest system-related improvements is available for vehicles manufactured within a specific period. Among the benefits of this software update is that it reduces the likelihood of a decrease in battery performance. At the same time, the energy management process is managed more efficiently; this has a positive impact on the range which can be achieved.


vehicle continues to meet and exceed your expectations.
Sincerely,
AudieBay logo Customer Protection

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2023 AudieBay logo of America, Inc. and AudieBay logo Canada. All Rights Reserved.
93S5 Page 4 of 9

Required Tools

Battery Tester/Charger

Diagnostic Tester

-VAS5908-

-VAS6150X/VAS6160X-

(or equivalent charger with
a current rating of at least
90A)

(or equivalent)

Repair Instruction
Section A - Check for Previous Repair

Enter the VIN in Elsa and proceed to the
“Campaign/Action” screen.

TIP
On the date of repair, print this screen and keep a
copy with the repair order.

Confirm the Campaign/Action is open .
If the status is closed, no further work is required.

Note the Applicable Criteria ID for use
in determining the correct work to be done and
corresponding parts associated.
CRITICAL REPAIR STEP

STOP!
If multiple software update Campaign/Actions are
open, they must be performed in order of the Start
date . The oldest should be performed first.

All Safety Recalls must be completed prior to
completing this campaign.
Proceed to Section B

NOTE

Damages resulting from improper repair or failure to follow these work instructions are the dealer’s
responsibility and are not eligible for reimbursement under this action.

Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2023 AudieBay logo of America, Inc. and AudieBay logo Canada. All Rights Reserved.
93S5 Page 5 of 9

Section B – Repair Procedure
NOTE
Prior to launching the VAS Diagnostic Tester and starting an update, ensure the following conditions are met;
The ODIS software is completely up to date.

Refer to the “Alerts” section on ServiceNet home page for the current ODIS version.

The battery charger is connected to the vehicle battery and remains connected for the duration of the
software update.

Battery voltage must remain above 12.5 volts for the duration of the software update. Failure to do
so may cause the update to fail, which could result in damage to the control module. Control modules
damaged by insufficient voltage will not be covered.

The screen saver and power saving settings are off.

Failure to do so may result in the tester entering power save mode during the software update, which
could result in damage to the control module.

The VAS Diagnostic Tester is plugged in using the supplied power adapters.

Under no circumstances should the tester be used on battery power alone during the software
update. Failure to do so may result in the tester powering off during the update, which could result
in damage to the control module.

Flash process through “AudieBay logo Flashing” not Guided Fault Finding (GFF).

DO NOT USE Guided Fault Finding (GFF) to perform this flash. Using GFF will cause the flash to
take longer. Requests for additional time will not be considered.

The VAS Diagnostics Interface MUST ONLY be connected to the tester with a USB cable.

Performing a software update using a Bluetooth or WiFi connection increases the risk of losing
connection during the update, which could result in damage to the control module.
It also greatly increases the time required to perform the update. Requests for additional time or
parts will be denied if the GFF log shows the update was performed using Bluetooth or WiFi.

NOTE

All campaign software updates must be completed during a single, standalone ODIS Diagnostic Session.
You must fully complete this campaign and send all logs before beginning any other campaigns or
operations.

If there are any ODIS “Hot-Fix” patches installed, they must be removed from the scan tool before beginning
this operation. ODIS “Hot-Fix” patches may affect the update process.

WARNING
Radiator Fan(s) may cycle ON high speed during the Update Process! There is a serious risk that personal injury
may result if contact is made with spinning fan blades. Keep hands and all objects away from Radiator Fan(s) during
Update Process!

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2023 AudieBay logo of America, Inc. and AudieBay logo Canada. All Rights Reserved.
93S5 Page 6 of 9

IMPORTANT
To Update-Programming using SVM, review and follow instructions in Technical Bulletin 2011732: Software
Version Management (SVM) Operating Instructions.
The SVM Process must be completed in its entirety so the database receives the update confirmation response. A
warranty claim may not be reimbursed if there is no confirmation response to support the claim.
IMPORTANT
Service Action 27K2 must be performed before completing this software update.
CRITICAL REPAIR STEPS

STOP!

Before starting programming, it is essential to perform
the following actions for the -VAS5908- battery charger.
Switch it off and back on again. The battery charger’s default setting will switch the charger off automatically after a
period of time if it is not switched off and back on.
The battery charger’s display must have switched off before it is restarted.
Operate it in charging mode.
Set it to a charging voltage of 14.8 Volt (access code 6161 may be necessary, or activate DIAG+ mode by pressing
and holding the select button if the charger has not been connected to the battery or has not been started). Refer to
the battery charger owner’s manual for further information. DO NOT change any settings that will damage the
charger or the vehicle.
If the software update is performed with an insufficient charging voltage, damage to one or more control units may
occur.
After the software update has been performed, the battery charger must be restored to the original voltage value.
CRITICAL REPAIR STEPS

STOP!

Before the update, perform a full diagnostic scan using Diagnosis and send the diagnostic protocol online.
o The diagnostic session should be saved so it can be restored for use later in this procedure.

Then perform a bus sleep with the 12V charger disconnected.
o Bus sleep procedure: 12V charger disconnected, diagnostic interface removed from vehicle, all doors,
hood and rear lid closed. Lock vehicle and wait for all lighting inside vehicle to go off. Activating bus
sleep should take 1-2 minutes.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2023 AudieBay logo of America, Inc. and AudieBay logo Canada. All Rights Reserved.
93S5 Page 7 of 9

Switch off all consumers, air conditioning, heater blower motor, lights, heated seats, etc.

Ensure the latest version of ODIS is downloaded.

Ensure diagnostic head is connected to ODIS tester via USB cable.

Only start software update when voltage is above 14V according to ODIS
tester.

Use operating mode, FLASH.

Select “SVM – Code Input”.

Ensure charger is set to charging voltage of 14.8V; voltage shown in
ODIS must be over 14V.

Enter SVM code 93P9A388 and follow the on screen prompts.

When exiting the FLASH program, ensure the diagnostic log is sent to GFF
Paperless.

After the software update has been performed, the battery charger must
be restored to the original voltage value.

After the update:

Check the displays in the instrument cluster; there must not be any fault messages or warning lamps.

Perform position detection for the parking brake if necessary:

o

Press brake pedal

o

Move selector lever to “N” and wait for 5 seconds

o

Wait for 5 seconds and then apply parking brake

o

If the brake warning lamp in the instrument cluster is still flashing, perform the calibration again and
extend the waiting time.

On vehicles with 22 kW onboard charger, the charging profiles must be restored to the factory settings.
o

Use operating mode Diagnosis

o

Select “Self test”

o

00C6 - High Voltage BatteryeBay logo Charger Control Module -J1050-

o

00C6 - High voltage batteryeBay logo charger control module, functions

o

C6 – Reset charging timer and charging profiles to factory settings

o

Exit Diagnosis and send the diagnostic protocol online.

Proceed to Section C

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2023 AudieBay logo of America, Inc. and AudieBay logo Canada. All Rights Reserved.
93S5 Page 8 of 9

Section C – Campaign Stamp

Once the campaign has been completed, the
technician should stamp the repair order.

Stamps are available for ordering through the
Compliance Label Ordering Portal (item#
AUD4927ENG or AUD4927FRE).

Item#: AUD4927ENG
OR

Item # AUD4927FRE

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2023 AudieBay logo of America, Inc. and AudieBay logo Canada. All Rights Reserved.
93S5 Page 9 of 9

12

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TSB/Document ID: Circular 93S5

Replacement Service Bulletin Number:

MFR Communication Date: 2023-06-22

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE

MFR Component System:

MFR Component Subsystem:


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