5/30/23, 1:46 PM

84 03 23_SERVICE ACTION: PROGRAMMING CONTROL UNITS AND PROVIDING DIGITAL KEY CARD

SIB 84 03 23
SERVICE ACTION: PROGRAMMING CONTROL UNITS AND
PROVIDING DIGITAL KEY CARD

2023-05-26

This Service Information Bulletin (Revision 1) replaces SI B84 03 23 dated May 2023.
What’s New (Specific text highlighted):
Procedure section revised
Parts section revised
Please perform the procedure outlined in this Service Information on all affected vehicles before customer
delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure
the next time the vehicle is in the shop.
☒

THIS REPAIR IS MOBILE FRIENDLY (provided that the new key card was ordered and
received at your center)

MODEL
F91 (M8 Convertible)

F92 (M8 Coupe)

F93 (M8 Gran
Coupe)

G14 (8 Series
Convertible)

G15 (8 Series Coupe)

G16 (8 Series Gran
Coupe)

G29 (Z4 Roadster)

G42 (2 Series Coupe)

G87 (M2 Coupe)

AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR,
AWP, Campaign Summary or Warranty Vehicle Inquiry.
Please make sure you check your dealer inventory as soon as possible. You can see a list of affected
vehicles in Inventory Campaign Details (ICD) under ROSS.

SITUATION
BMW AG has issued a Delivery Stop (effective February 9, 2023) on certain Model Year 2022 – 2023 BMW
vehicles that were produced between June 29, 2022 and February 16, 2023. This was originally called
“Wireless Charging Tray”.
Software in potentially affected vehicles may not recognize the removal of the digital key (Key Card or
mobile phone) from the wireless charging tray, and thereby not meeting a federal requirement.
On February 17 2023, the Delivery Stop was upgraded to a Non-Compliance Recall (see SI B84 01 23). SI
B84 01 23 outlined a procedure for vehicles at that time which werea) in BMW center inventory
b) already delivered to customers
This new SI B84 03 23 addresses vehicles which were in BMW center inventory or at the Vehicle
Distribution Center (VDC) at that time.

Those vehicles had the Key Card removed and were able to be retailed to the customer
Such vehicles now need to return to the center to receive a new Key Card and updated programming
Please note that vehicles which were already in customer hands will be addressed by an update to SI
B84 01 23

CAUSE
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84 03 23_SERVICE ACTION: PROGRAMMING CONTROL UNITS AND PROVIDING DIGITAL KEY CARD

Unfavorable software causes the vehicle to not detect when the digital key (mobile phone/BMW Key Card)
is removed from the wireless charging station (WCA). It is still possible to operate the window regulators,
sunroof and convertible top for a certain period of time until the vehicle is locked, despite the digital key
being removed from the WCA.

CORRECTION
Order a replacement Digital Key Card for the vehicle and program the complete vehicle with ISTA 4.41.1x
(release date of May 2, 2023).
The updated programming will enable the Key Card to be functional and meet the federal requirement.

PROCEDURE
First, program the vehicle to I-level S18A-23-03-550 or higher using ISTA 4.41.1x or later
Connect the battery charger to the vehicle
Connect the programming system to the vehicle (ISTA 4)
Determine measures plan
Accept and fully work through the measures plan with the control units to be programmed/encoded
and enabled
Follow the rework list
Depending on the rework list, carry out a vehicle test and delete the fault memory if needed
After the programming has been fully completed, check the functionality of the system.
Note: ISTA will automatically reprogram and code all programmable control modules that do not have the
latest software.
Always connect a BMW-approved battery charger/power supply (SIB 04 23 10).
For information on programming and coding with ISTA, refer to Dealer Universal Portal / TIS / Technical
Documentation / Diagnostics and Programming / Programming Documentation.
Next, order a replacement Digital Key Card and verify correct operation.

*A different card might be provided by the Parts Coding Station at the RDC based on the VIN’s options.
Example below: Wireless Charging Tray with either the BMW Key Card or a telephone with the Digital Key
activated.

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84 03 23_SERVICE ACTION: PROGRAMMING CONTROL UNITS AND PROVIDING DIGITAL KEY CARD

PARTS INFORMATION
Obtain and confirm the part numbers for your specific vehicle by entering the chassis number in either ETK
or AIR which considers specific equipment and/or options.
All key cards are considered PMP parts and should be ordered via DCS as any other coded part.
Please note that each VIN is only allowed one working key card at a time.
Part Number
61 35 7 927 727
Or
61 35 5 A59 7F9

Description

Quantity

Key Card, basic with “BMW”

1

61 35 7 927 728
Or
61 35 5 A59 800

Key Card MSP White, M Sport option ZSP (SA 337)

1

61 35 7 927 729
Or
61 35 5 A59 807

Key Card (M Version), M logo for M models

1

CLAIM INFORMATION
During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign
repairs open, the programming and encoding procedure may only be invoiced one time.

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84 03 23_SERVICE ACTION: PROGRAMMING CONTROL UNITS AND PROVIDING DIGITAL KEY CARD

Select one of these open Technical Campaigns to perform and submit for updating the vehicle to the required I-level
or higher.
Please be sure to also perform any additional before and/or after work (including attaching labels) as required by
the open campaigns on the vehicle. Close any other open programming and encoding Campaign repairs as outlined
in the corresponding Service Information Bulletin.

As determined by the above, reimbursement for this Service Action will be via normal claim entry utilizing
the work package information below and the part number above that applies.
Defect
Code:

0084230200

F9x G08 G1x G29 G42 G87 Program control units and
include Digital Key (wireless charging tray)

Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop
Work Pkg
#1

Labor Operation Description (Plus work)
Placing Digital Key Card in vehicle and
programming and encoding the vehicle
00 74 578
control units, includes Carrying out vehicle
test (00 00 556/61 21 528)

Labor Allowance
8 FRU

Or:

#2

00 74 579

Placing Digital Key Card in vehicle and
programming and encoding the vehicle
control units was performed in conjunction
with another campaign/repair prior to or
during this workshop visit (vehicle is
already at the specified Target integration
level or higher, no repair is necessary)

1 FRU

Or:
The vehicle arrives at your center and this Service Action shows open (No other Main work will be
performed or claimed during this workshop visit)
Work Pkg
#3

Labor Operation Description (Main work)
Placing Digital Key Card in vehicle and
programming and encoding the vehicle
00 74 032
control units, includes Carrying out vehicle
test (00 00 006/61 21 528)

Labor Allowance
10 FRU

Or:

#4

00 74 033

Placing Digital Key Card in vehicle and
programming and encoding the vehicle
control units was performed in conjunction
with another campaign/repair prior to
this workshop visit (vehicle is already at
the specified Target integration level or
higher, no repair is necessary)

1 FRU

Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes. Also,
only one Main work flat rate labor operation code can be claimed per workshop visit.

Claim Repair Comments
Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim
comments (For example: B84 03 23 WP 1), unless otherwise required by State law.

Programming and Encoding - Vehicle Control Units (RO and Claim Comments Required)

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84 03 23_SERVICE ACTION: PROGRAMMING CONTROL UNITS AND PROVIDING DIGITAL KEY CARD

This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software Ilevel.
If one or more control modules fail during the reprogramming procedure, claim the required consequential repair work
procedures to address this issue (including performing the IRAP Control Unit Recovery first as required, refer to the SIB in
AIR) under the Defect Code in this bulletin with the labor operations in AIR that apply.
Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the
claim comments.
For covered repairs that address control module failures that occurred prior to performing this reprogramming procedure,
claim this work with the Defect Code and labor operations (including the diagnosis that applies*) in AIR that apply.
*Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for
documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair
work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law.

FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback

To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department

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