Technical Bulletin
Model(s)

Year

Eng. Code

Trans. Code

VIN Range From

VIN Range To

Passat

2012-2013

All

All

A3_CC049991

A3_DC139587

Condition
55 13 02 June 10, 2013 2033945
Fuel Door Sticks or is Difficult to Open

Technical Background
Fuel door binding due to excess material inside of fuel door housing.

Production Solution
Part change to eliminate excess material inside of fuel door housing.
Note:
Part number suffix will not change for improved part.

Page 1 of 7
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Service
The procedure outlines the removal of the painted fuel door cover from the old door housing and the installation of
that painted cover on to the new fuel door housing.
Order new fuel door housing (Part Number 561 809 857 E GRU).

• Remove fuel door housing from claimed
vehicle. (See ESLA web repair manual.
Body, Exterior, 55 Hood/Lids, Removal and
Installation, Fuel Filler Door Unit). (Figure
1)

Figure 1

• Remove fuel door cover from fuel door
housing using straight pick tool or small
flat head screwdriver. (Figure 2).

Page 2 of 7
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Figure 2 Straight pick tool or small flat head
screwdriver

• Insert tool in to the access area on back
side of door hinge. (Figure 3).

Figure 3 Access Hole Location

• Insert tool straight in to access hole (Figure
4).

Figure 4

Note:
Insertion distance into access hole is approximately 14 mm.

Page 3 of 7
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Close up of access hole and locking tab.

Figure 5

Close up of locking tab.

Figure 6

Page 4 of 7
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
With tool inserted, push tool tip towards outer skin to depress tab. (Action 1, Figure 7)
Simultaneously, while depressing tab, push fuel door cover towards fuel door housing. (Action 2, Figure 7)

• Fuel door cover removal:
• Action 1: With tool inserted push tool tip
towards outer skin to depress the locking
tab. Action 2: Simultaneously, while
depressing locking tab, push door cover
(in white) towards the door housing (in
black).

Figure 7

Tip:
When performing actions 1 and 2 together, the outer skin will slide and release from the inner hinge (Figure 8).

Picture of separated components.

Figure 8

• Remove fuel door housing cover from new part (unpainted cover). Follow same procedure as above.
• Install the painted cover that was removed from the old housing on to the new fuel door housing by sliding the
cover into place until it locks. (Audible click should be heard).
Page 5 of 7
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
• Double check, to make sure, that the cover fits tight, and is locked in place by trying to slide the cover off the
housing. (Only apply very light force/pressure; Force should be applied in same direction as Action 2 above).
• Reinstall new fuel door housing unit with painted door cover on to vehicle per Elsa web instructions. See ESLA
repair manual. Body, Exterior, 55 Hood/Lids, Removal and Installation, Fuel Filler Door Unit.
• Once fuel door housing is reinstalled on the vehicle, check the functionality of the door, to ensure binding
condition is no longer present.

Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
1)
Procedures Manual
Model(s)

Year(s)

Eng.
Code(s)

Trans.
Code(s)

VIN Range From

VIN Range To

Passat

2012-2013

All

All

A3_CC049991

A3_DC139587

SAGA Coding
Claim Type:

Use applicable Claim Type

1)

Damage
Service Number:

HST

Damage Location (Depends
on Service No.)

---

Use applicable when
indicated in ElsaWeb (L/R)

Code
5537

0017

Parts Manufacturer

Passat

3)

Labor Operation : Remove and Install Fuel Filler
Door with Housing Cover

YUH

2)

55371900 = 20 TU

3)

Labor Operation : Modify / Transfer Door Cover to 55374199 = 10 TU
Housing
Causal Part:

561 809 857 E
Diagnostic Time

GFF Time expenditure

01500000 = 00 TU max.

Road Test

01210002 = 00 TU

4)

NO
NO

01210004 = 00 TU
Page 6 of 7
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Technical Diagnosis

01320000 = 00 TU max.

NO

Claim Comment: Input “As per Technical Bulletin 2033945” in comment section of Warranty Claim.
1)

Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only

2)

Code per warranty vendor code policy.

3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policies and Procedures Manual.

Required Parts and Tools
Part No:

Part Description

Quantity

561 809 857 E GRU

Fuel Filler Door

1

No special tools required.

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.

Page 7 of 7
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.