Step 1
Test drive the vehicle to determine the drift/pull.
Step 2
Perform an alignment check and make the necessary adjustments to bring the adjustable angles within
specification.

Tip:
The net pull values of tires are affected by temperature of the tire when measurements are taken. To get the most
accurate results performing StraightTrak® or Opti-line® immediately after the test drive.
As a vehicle suspension settles, some of the alignment angles may move out of specification. Under normal
conditions the variation from the specified upper and lower limits of caster and camber should not exceed 30
minutes (0.5 degrees) and total toe should not exceed 5 minutes (0.08 degrees). If the variation is in excess of
these values, the change in the suspension may be caused by an outside influence. For example, if the
specification for total toe is 10 minutes +/-, the variation due to setting should not exceed +/- 20 minutes.

Note:
If the concern is due to an outside influence (e.g. accident) this bulletin doesn’t apply.
Page 15 of 25
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intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Step 3
Selective tire placement to improve vehicle drift/pull
Use the Hunter GSP9700 Balance with StraighTrak or John Bean RFV200 with OptiLine to determine the best tire
placement to improve vehicle drift/pull.

Note:
If the vehicle alignment is within specification, and you are unable to improve the vehicle drift using
selective tire placement, open a VTA ticket and contact the Technical Helpline at 800-678-2389.
If the vehicle alignment is within specification, DO NOT attempt to optimize the alignment measurements,
or improve vehicle drift, by shifting the vehicle sub frame. Shifting the vehicle sub frame will have no
significant effect on the vehicle drift/pull.

Page 16 of 25
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Section 4. Information on using Volkswagen approved diagnostic balancers to address vehicle drift/pull

Hunter GSP9700 with StraighTrak
Tip
For details of using StraightTrak® on the Hunter GSP9700 please reference the operation manual. A copy of the
document is located in Service Net under Workshop Equipment > Instruction Books > Hunter GSP9700 Road
Force Wheel Balancer Operating Instructions.

Figure 18

When the suggested tire placements are displayed (Figure 18), select the combination that will best suit the
vehicle driving conditions and then test drive the vehicle to check vehicle drift/pull.

Page 17 of 25
© 2013 Volkswagen Group of America, Inc.
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intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Tip:
The highest net pull is not always the ideal placement for the tires. A high net pull could cause the vehicle to start
pulling in the opposite direction.
It is always best to select the tire placement that will place a tire with high Road Force Variation (RFV) to the rear
of the vehicle. For example, in figure 18 the tire placement to achieve -7 lbs net pull to the left will put tire # 4 on
the left front of the vehicle. This may cause the customer to complain of vibration.

John Beam RFV2000 with OptiLine
The information below is a guide on how to use the Opti-line® feature on the John Beam RFV2000 balancer.
Please refer to the operation manual for more information about the equipment.

Make sure balancer is setup in 3D
Diagnostics mode and that Opti-line® is
enabled.
Tip:
Enabling 3D Diagnostics – From the
home screen press F3 and select 3D
Diagnostics.

Figure 19

Page 18 of 25
© 2013 Volkswagen Group of America, Inc.
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intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Enabling Opti-line® – From the home
screen press F6 and select settings

Figure 20

Select -> Optima Settings, -> tire pull
measurement -> enable (Figure 19.3).

Return to the Home Screen and press
F1 to go into the balance screen, then
F3 to go into the optima screen. Press
F5 to open the Opti-line® menu and
select Enable Opti-line® (only option).

Figure 21

• Label wheels location on the car before removing. For example, LF (Left Front), RF (Right Front), etc.
• Mount the tire on the balancer using the flange plate with stud kit. Please note that in the Opti-line® function the
balancer will number the wheels sequentially based on the order mounted.
• Balance each tires and add the tire to the wheel set.

Page 19 of 25
© 2013 Volkswagen Group of America, Inc.
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intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Adding tires to wheel set

To open Opti-line® from the balance
screen press F3 to open the Optima
screen.

Figure 22

Press F5 to bring up the Opti-line®
menu and select open Opti-line®
screen.

Figure 23

Page 20 of 25
© 2013 Volkswagen Group of America, Inc.
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intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
First wheel balanced automatically
selected as wheel # 1.

Figure 24

Press F3 to add the tire to the wheel set.
Label the wheel # 1 (use chalk or
accessory tags provided with the
balancer) and repeat the process for the
remaining wheels.
Tip:
Labeling the wheels is very important for
further diagnosis. When the wheel set is
completed each wheel should have two
(2) labels. The wheel location on the car
(LF,RF, LR & RR) and the wheel
position in the wheel set (1,2,3,4)
Figure 25

Page 21 of 25
© 2013 Volkswagen Group of America, Inc.
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intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin

Figure 26

When all the wheels are entered in the wheel set, press F5 and select “Least Pull”.
Tip:
Take a screen print or screen capture (picture) of the recommended wheel placement.
• Install the wheels in the suggested order and test drive the vehicle to check vehicle drift/pull.

Page 22 of 25
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Warranty
Note:
Please refer to the policy and procedure book for coverage.

PID 4485 should be used for all claims related to vehicle drifting / pulling or steering wheel off center. If
alignment is required due to parts replacement, the claim should be filed under the PID for the causal part.
DO NOT use PID 4485 to file claims for physical defects to steering components.

To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
1)
Procedures Manual
Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range To

Passat, Jetta,
Beetle Sedan

2012-2013

All

All

All

All

Jetta Hybrid,
Beetle
Convertible

2013

All

All

All

All

SAGA Coding
Claim Type:

110/910
Damage

Service Number:

HST

Damage Location (Depends on
Service No.)

--

Use applicable when indicated in
ElsaWeb (L/R)

Code
4485

0011
Passat

TX6

2)

Jetta Sedan, Beetle

3ME

2)

Parts Manufacturer

Labor Operation
Wheels.

3) :

Remove and Install 4

3) :

Labor Operation Perform road force
balance (Front & Rear axle).

44052099 = 30 TU

44059499 = 70 TU

Page 23 of 25
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intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Labor Operation
measurements.

3) :

Modify Front & Rear Axle

44851699 = 90 TU

Includes
• Modify Front Toe Adjustment (left and
right side)
• Modify Rear Toe Adjustment (left and right
side)
• Modify Front Camber Adjustment (left and
right side)
• Modify Rear Camber Adjustment (left and
right side)
Causal Part:

Select labor operation 44851699
Diagnostic Time

4)

GFF Time expenditure

01500000 = 00 TU max.

NO

Road Test

01210002 = 10 TU

YES

01210004 = 10 TU
Technical Diagnosis

01320000 = 00 TU max.

NO

Claim Comment: Input “As per Technical Bulletin 2031087” in comment section of Warranty Claim.
1)

Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only

2)

Code per warranty vendor code policy.

3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policies and Procedures Manual.

Page 24 of 25
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Required Parts and Tools
No special parts required.

Tool Description

Tool No:

Alignment Equipment

VAS 6292 or Equivalent

Tire Balancer

VAS 6230A or Equivalent
VAS 6311A or Equivalent

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.

Page 25 of 25
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.