NHTSA ID Number: 10237396
Manufacturer Communication Number: PIE0753
TSB/Document Date: 2023-06-06
Summary
This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs
from customer-owned vehicles in the field for further engineering study and analysis.
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
- 💝【Questions? We’re Here Anytime】MK808S is a...
- 🔥🔥🔥【2026 NEWLY RELEASED BI-DIRECTIONAL...
- 【28+ MOST POPULAR RESET SERVICE FOR 150 MAKES】Autel...
- 【ALL SYSTEM DIAGNOSTICS, FACTORY-LEVEL SCANNER】The...
- 【AUT0 SCAN & AUT0V1N, 10X FASTER】How much have you spent...
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
This product presentation was made with AAWP plugin.
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: PIE0753
Replacement Service Bulletin Number:
MFR Communication Date: 2023-05-31
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
Subject:
Engineering Information – Information on Selective Battery Pack Replacement for Analysis
Attention:
Proceed with this EI ONLY if the PIE number is listed in the Global Warranty Management / Investigate History link
(GWM/IVH). If the EI does not show in GWM/IVH, disregard the PIE and proceed with diagnostics found in published
service information. THIS IS NOT A RECALL. Refer to the latest version of Service Bulletin 04-00-89-053 for more
details on the use of Engineering Information bulletins.
Brand:
Model:
Model Year:
VIN Breakpoint:
from
to
from
to
EV600
2022
2022
—
—
Zevo 600
2023
2023
LYRIQ
2023
Bolt EUV
2022
2017
2022
2024
BrightDrop
Engine:
—
—
2024
Involved Region or Country
U.S. Dealers ONLY
Condition
GM recovers a small number of electric vehicle battery packs from customer-owned vehicles in the field
each year for further engineering study and analysis. This program helps GM improve future EV products,
analyze the performance of the battery packs in customer-driven EVs, and proactively identify and correct
potential issues before they can impact battery or vehicle performance. GM selects batteries for participation
in this program based on various engineering criteria, including manufacturing data, vehicle location, vehicle
mileage, and battery charging behavior. The customers involved will be contacted proactively by GM to visit
a GM EV certified dealer for a battery pack replacement under warranty.
Correction
Important: This technical service bulletin (TSB) can only be completed by certified repair facilities who have met all specific training, tool and equipment
requirements pertaining to the vehicle Brand and Model serviced. Repairs must be performed by a technician who has successfully completed the required
training.
Important: Service agents must comply with all International, Federal, State, Provincial, and/or Local laws applicable to the activities it performs
under this bulletin, including but not limited to handling, deploying, preparing, classifying, packaging, marking, labeling, and shipping
dangerous goods. In the event of a conflict between the procedures set forth in this bulletin and the laws that apply to your dealership, you must
follow those applicable laws.
If you have been contacted by with the above concern, perform the following:
1.
Verify that this PIE0753 appears in IVH for this vehicle’s VIN.
2.
Verify the warranty coverage.
If the vehicle does not have active high voltage battery warranty, DO NOT proceed with this EI.
3.
Contact GM Technical Assistance via DCM to start a case and reference PIE0753 to pre-authorize the battery pack replacement.
4.
Follow the appropriate document below to complete the battery order with the Battery Service Center (Speirs New Technologies). Reference PIE0753
when ordering.
•
•
Bolt EUV and Bolt EV - 19-NA-194
HUMMER EV/HUMMER EV SUV/BrightDrop - latest version of PIT5857
1
•
LYRIQ - latest version of PIP5859
Important: The high voltage battery pack should be replaced following published SI procedures (Drive Motor Battery Replacement and Shipping
Preparation).
5.
Follow normal steps to determine if any hazards exist. If any of these conditions exist, contact TAC BEFORE proceeding.
•
If coolant/water is inside the battery pack. Refer to the High Voltage System Inspection document in SI and follow steps for Battery Coolant Level
Low.
•
Any physical damage to the battery pack.
6.
Record all DTCs present in any module on the repair order then follow published service procedures to replace the High Voltage Battery pack.
7.
Follow published procedures to prepare the removed battery for return shipping:
8.
•
•
Bolt EUV and Bolt EV - Drive Motor Battery Replacement and Shipping Preparation
•
LYRIQ - Hybrid/Electric Vehicle Battery Pack Replacement and Shipping Preparation
HUMMER EV/HUMMER EV SUV/BrightDrop - 22-NA-005: Information on Opening / Closure Instructions for DDR and Hybrid/Electric
Vehicle Battery Pack Replacement and Shipping Preparation
Follow the core return process outlined in one of the bulletins/PIs below:
•
•
•
Bolt EUV and Bolt EV - 19-NA-194
HUMMER EV/HUMMER EV SUV/BrightDrop - latest version of PIT5857
LYRIQ - latest version of PIP5859
If DTCs are set or additional customer concerns are noted on the RO, proceed with diagnosis and repair using the published service procedures found in SI for
those concerns.
Warranty Information
For vehicles repaired per this EI and under the EV Limited Component Warranty, use the following appropriate labor operation. Reference the Applicable
Warranties section of Investigate Vehicle History (IVH) for coverage information.
Labor Operation
Description
Labor Time
5080368*
Engineering Information - Information on Selective Battery Pack
Replacement for Analysis
0.2 hr
5031030
Drive Motor Battery Replacement and Shipping Preparation – Engineering
Investigation – Bolt EV/EUV only
Use Published Labor Operation
Time
5031630
Hybrid/Electric Vehicle Battery Pack Replacement and Shipping Preparation
– BrightDrop, Hummer or LYRIQ
*This is a unique Labor Operation for bulletin use only.
Version
1
Modified
Released May 31, 2023
2
- 🎉[OTOFIX D1 Lite, Perfect Cost-effective Diagnostic Tool]: OTOFIX D1 Lite, a newest bidirectional scan tool from OTOFIX company, is a great choice for DIYers and repair shops. 👉This obd2 scanner diagnostic tool packs all practical functions: OE level all systems diagnoses, Bi-Directional Control, 38+ reset services fixing 99% of common problems, support DoIP & CANDF protocols and FCA
AutoAuth, high-end hardware configuration. Worldwide vehicles and 🔥2 Years Free Updating🔥 covered. - 🎉[Bi-Directional Scan Tool, Active Test]: OTOFIX D1 Lite bluetooth obd2 scanner can also command ECUs and monitor the operation of the actuators to track down the problems of certain parts, like windows, sunroof, wipers, fuel pumps, etc., saving repair time & trouble. This makes OTOFIX D1 Lite the most cost-effective bidirectional scan tool.
- 🎉[2026 Newest, 38+ Hot Reset Functions]: Equipped with 38+ reset functions in one, the OTOFIX D1 lite automotive scanner diagnostic tool allows you to troubleshoot 99% of common vehicle problems. You can use this car diagnostic scanner holding enough functions to easily repair common vehicle models in your repair shops. Including Oil Reset, Injector Coding, Throttle, DPF Reset, SCR Reset, Gear Learning, Clutch Learning, Suspension, etc. Note* Reset functions vary by model.
- 🎉[OE Level Full Systems Diagnostics]: Unlike the 2-system and 4-system diagnostic tools, the OTOFIX auto scan tool can complete comprehensive system diagnostics within 5 minutes. It accesses and scans all available onboard systems like for Engine /AT /ABS /EPB /BMS /TPMS /SRS /SAS /Audio System /BCM /Air Conditioning / etc., to read & clear codes, view live data, and check ECU information. Note: Active test is not involved.
- 🎉[Powerful Hardware Configuration]: Designed with a fashion appearance & a 7” touchscreen and a weight of 463g, this OTOFIX D1 Lite OBD2 diagnostic scanner scan tool is convenient for everywhere and easy to use & store. Android9.0 OS and 2+64GB memory enhance multi-task smoothness and diagnostic operation, no more wasting too much time. 5800mAh battery allows hours-lasting use. WiFi & VCI1 also bring faster communication for your diagnostics.
- 🏆【2026 TOP OBD2 Scanner Diagnostic Tool】OTOFIX D1 Lite wireless obd2 scanner has upgraded hardware configuration and car coverage. The newly upgraded D1 Lite with 🔥OS Android 9.0🔥1.5Ghz 4 core high efficiency processor🔥2GB RAM+64GB ROM large storage🔥5800mAh large battery, more stable and longer lasting diagnostics🔥 38+ Reset🔥action tests🔥full system diagnostic🔥Supports MV105 endoscope🔥21+ Language Supports🔥100000+ vehicle coverage to meet all your daily maintenance needs.
- 👍【Bi-Directional Control / Active Test】D1 Lite obd2 scanner has bidirectional control(worth $300+), which is the most beloved feature among mechanic. If your headlights or car windows are broken, going to a repair shop will cost a lot of money. You can use D1 Lite to send execution commands to the ECU module and identify the repair status. Such as ABS, car windows, doors, valves, wipers, headlights, etc., effectively shorten diagnostic time and reduce diagnostic costs.
- 🔥【All Systems Diagnostics, In-depth Checking】This advanced OBD2 Scanner D1 Lite can perform OE-level diagnosis of all systems including engine, transmission, airbag, ABS, ESP, TPMS, gateway, steering, radio, and air conditioning for more than 100 brands. This diagnostic scanner supports essential functions, such as reading ECU version info, reading and clearing fault codes, and reading data streams.With just a simple click, it provides you with accurate and in-depth diagnostics.
- 🏆【38+ Reset Hot Functions】For repair workshops, holding an OTOFIX D1 Lite Auto scanner is a strong advantage over others. Its 38+ maintenance functions provide various solutions for all module repairs, including Oil Reset, TPMS Reset, Injector Coding, Suspension, Throttle Matching, etc., which will usher your repair business to a new pinnacle. Continuously updating will never make the functionality & compatibility out-of-date.
- 🏆【150+ Models, 10000+ Car Coverage & 16 Languages】D1 Lite is a comprehensive car diagnostic scan tool, help you to troubleshoot car issues fast for 95% US, European, Asian auto makes. ✅ With frequent updates and optimizations allow D1 Lite to cover more vehicles to meet your needs. ✅ Multilingual menu allows auto mechanics around the world to use it without language barriers. 🚩Note: Kindly send us the S/N of the device to authorize new language updates before changing the menu language.
- 【2026 OTOFIX D1 Lite Gives the Best Value for Money】OTOFIX D1 Lite bidirectional scan tool is more FASTER and SMARTER with 2026 Enhanced Hardwares & New Functions! 👍Alternative Bluetooth +USB connect 👍2G+64GB 👍4x ARM Cortex-A35 (1.5GHz) Processor (5X Faster CPU) 👍Android 9.0 OS 👍5G GHz WiFi 👍CANFD&DOIP 👍 FCA AutoAuth 👍38+ Services 👍3K+ Bi-Directional Control 👍Full Systems Diagnose 👍2 Years Update 👍150+ Vehicle Coverage.
- 👍【Active Tests】 OTOFIX D1 Lite is a bi-directional scan tool that can send commands to, and also receive information from vehicle control modules. This way, you can quickly locate and repair faulty auto parts. For Example: send direct commands to ask the vehicle to turn on/off the radiator fan, lights, sound horn, fuel pump, modulate throttle, open/close windows, operate mirrors and more. *Note that only available tests will be displayed in the menu.
- 👍【38+ Service Functions】 OTOFIX D1 Lite scan tool offers 38+ of the hottest service functions that are commonly used for car repairs. That include Oil reset/SAS/EPB/BMS/Throttle/ABS bleeding, and 2065-new SUS/ADBLUE/NOX/Headlamp resets (and more) to help restore your car status after repairs are done. Compared to other diagnostic scanners for cars, the OTOFIX D1 Lite scanner is much more fully-featured. *Note that specific functions available depend on the make/model/year of your car.
- 👍【All System Diagnostics + Cloud Report Management】 This 2026 car scanner OTOFIX D1 Lite provides troubleshooting and data for all ECUs: read/clear DTCs, view graphic live data/VIN, and locate system faults for safe driving. With Cloud Report Management, you can save detailed reports to cloud servers and easily shared them with others via QR codes/emails/text messages. Others can access these reports from any device (smartphones/tablets/PCs …) anytime, and you can better manage repair work.
- 👍【99% Car Coverage】 This one-station car scanner diagnostic for all cars works on 150+ major car brands across the world. 1) It supports CAN-FD/DoIP protocols: compatible with GMCAVALIER/TRAX/Encore/Envision/GL8(LSY)/CT4/CT5 after 2019; Volvo after 2018; Land Rover/Jaguar after 2017; and BM.W F/G all chassis. 2) For models equipped with security modules (such as Renault & 2018+ FCA SGW), its built-in AutoAuth allows you to easily break diagnostic barriers after registration.
This product presentation was made with AAWP plugin.
Last update on 2026-05-13 / Affiliate links / Images from Amazon Product Advertising API