Customer Notification
Corporate Compliance

Po Box 30
MIDDLEBURY, INDIANA 46540-9218

FR ID: 51-1624
FCA RECALL: 23V060

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Integrity

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Safety

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Quality

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Customer Service
June 2023

This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
Forest River is alerting you to a FCA Recall 23V060 involving certain 2021-2023 Rockport Work Trucks and Isata Class C
Motorhome Recreational Vehicles. Please see the information below which describes the issue and provides you with
details on the steps you should take to have your vehicle repaired.
WHAT IS THE ISSUE?
Your vehicle can experience an engine compartment fire originating from the Generation 1 solid state intake air grid
heater relay. An electrical short in the relay can potentially lead to a vehicle fire with the ignition on or off. A vehicle fire
can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage.
Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle
has the final repair completed.
HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE?
FCA US will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer will replace the suspect relay.
The estimated repair time is 30 minutes. In addition, your dealer will require your vehicle for proper check-in, preparation,
and check-out during your visit, which may require more time. Your time is important to us, so we recommend that you
schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership.
OWNERS AND DEALERS: WHAT SHOULD YOU DO?
Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until
the vehicle has the final repair completed.
Please review and follow the notice that accompanies this letter.
Sincerely,
Forest River
Office of Corporate Compliance

Page 1 of 1

This notice applies to your vehicle,

[Model Year and Model]

IMPORTANT SAFETY RECALL
Intake Air Grid Heater Relay

VIN XXXXXXXXXXXXXXXXX

13A/NHTSA 23V-060

Dear [Name],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

LOGO
VEHICLE PICTURE

YOUR SCHEDULING OPTIONS
1. RECOMMENDED OPTION
Call your authorized Chrysler /
Dodge
/
Jeep®
/
RAM
BusinessLink / Dealership
2. Call the FCA Recall Assistance
Center at 1-800-853-1403. An
agent can confirm part availability
and help schedule an appointment
3. Visit recalls.mopar.com, scan the
QR code below, or download the
Mopar Owner’s Companion App.

QR Code

Owners of vehicles previously notified of the Y08 recall (NHTSA 21V-163) or Y76 recall
(NHTSA 21V-798) will need to bring their vehicle in for recall completion, regardless of
having the Y08 or Y76 repair performed.
FCA US LLC has decided that a defect, which relates to motor vehicle safety, exists in certain
[2021 through 2023 Model Year (DJ) Ram 2500 Pickup, (D2) Ram 3500 Pickup, (DD) Ram
3500 Cab Chassis, (DP) Ram 4500/5500 Cab Chassis] vehicles equipped with a 6.7L Cummins
turbo diesel engine.
It is extremely important to take steps now to repair your vehicle to ensure the safety of you and
your passengers.
WHY DOES MY VEHICLE NEED REPAIRS?
Your vehicle [1] can experience an engine compartment fire originating from the Generation 1
solid state intake air grid heater relay. An electrical short in the relay can potentially lead to a
vehicle fire with the ignition on or off. A vehicle fire can result in increased risk of

occupant injury and/or injury to persons outside the vehicle, as well as property
damage.
Customers are advised to not park these vehicles inside of buildings or structures,
or near other vehicles until the vehicle has the final repair completed.
HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE?
FCA US will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer
will replace the suspect relay. The estimated repair time is 30 minutes. In addition, your dealer
will require your vehicle for proper check-in, preparation, and check-out during your visit,
which may require more time. Your time is important to us, so we recommend that you schedule
a service appointment to minimize your inconvenience. Please bring this letter with you to your
dealership.
TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY

Get access to recall notifications, locate
your nearest dealer, and more through
this website or Mopar Owner’s
Companion App. You will be asked to
provide your Vehicle Identification
Number (VIN) to protect and verify
your identity. The last eight characters
of your VIN are provided above.

WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you
may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3]
Once we receive and verify the required documents, reimbursement will be sent to you within
60 days. If you have had previous repairs performed and/or already received reimbursement,
you may still need to have the recall repair performed.

DEALERSHIP INSTRUCTIONS
Please reference Safety Recall 13A.

We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you
for your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC

Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371

[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway
Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-4249153), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004,
Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.