Technical product information
Topic
Market
area

Bentayga - Fuel Gauge - Guided Fault Finding DTC's B103E1B and/or B10581B evident within address 0046
Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing
(6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea
(6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States
E05 Bentley USA and rest America (6E05)
Bentley

Brand
Transaction
2060081/3
No.
Level
EH
Status
Approval
Release
date
Event memory entries

Diagnostic address
Event memory entry
Fault type Fault status
0046 - Comfort System Central Control Module B103E1B: Fuel level sensor 1 Resistance too high
static
0046 - Comfort System Central Control Module B10581B: Fuel level sensor 2 Resistance too high
static
New customer code
Object of complaint
information, navigation, communication, entertainment -> instrument cluster, displays, display panels
-> fuel level indicator
New workshop code
Object of complaint

Complaint type

Position

engine -> fuel supply -> fuel level sender functionality -> without function / defect

Vehicle data
Bentayga
Sales types
Type
4V1*
4V1*
4V1*
4V1*
4V1*
4V1*
4V1*

MY
2017
2018
2019
2020
2021
2022
2023

Brand Designation Engine code Gearbox code Final drive code
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*

Documents
Document name
master.xml

INTERNAL

Complaint type
component / consumables ->
damaged

Position

Technical product information
Bentayga - Fuel Gauge - Guided Fault Finding DTC's B103E1B and/or B10581B evident within address 0046

Transaction No.: 2060081/3

Customer statement / workshop findings
Customer statement:
Fuel gauge does not change during a long journey or after refuelling the vehicle and does not show full after filling the fuel tank.
And/or
Workshop findings:
The following DTC’s could be evident within diagnostic address 0046 – Comfort System Central Control Module
•

B103E1B: Fuel level sensor 1 Resistance too high

•

B10581B: Fuel level sensor 2 Resistance too high

Technical background
Refer to the Measure section of this TPI

Production change
Under investigation.

Measure
1) Access the symptom-based Guided Fault Finding in ODIS as follows:
•

Ensure a suitable battery charger is correctly connected to the vehicle electrical system for the duration of this procedure.

•

Connect the Bentley approved diagnostic tool to the vehicle On Board Diagnostic (OBD) socket.

•

Switch on the vehicle ignition.

•

From the diagnostic tool main desktop select Off board Diagnostic Information System (ODIS).

•

Select – “Start diagnosis”.

•

Select – “Model / Engine”.

•

Follow the on screen prompts and then select Test plan – Figure 1.

Figure 1
•

Select “Select own test” – Figure 2.

INTERNAL

Figure 2
• Select “Body (Rep.-Gr.01,27,50-97)” – Figure 3.
• Select “Body Assembly (Rep.Gr,50-77)” – Figure 3.
• Select “01 – “Self-Diagnostic capable system” – Figure 3.

Figure 3
• Select “46 - Convenience system central control unit - J393” – Figure 4.
• Select “46 - Technical product information” – Figure 4.
• Select “J393 - Fuel gauge sender – symptom-based fault finding” – Figure 4.

Figure 4

INTERNAL

Attach “J393 - Fuel gauge sender – symptom-based fault finding” to the Test Plan, the symptom-based Guided Fault Finding will suggest a series
of tests to identify the concern.
Should no issues be found, after conducting Step 1 to completion, the Operative should conduct the visual checks within Step
2
2) Referring to the applicable Rep.Gr - Gain access to the Fuel pump control module
•

Referring to Figure 5 – Conduct a check of the wiring harness to confirm if any damage is evident

Figure 5
Should any issues be found regarding wiring harness damage – The operative must raise a new DISS query or update the
already existing query ensuring photographs of the issue and a description of the damage is included

Warranty accounting instructions
Diagnostic work
Warranty type:
910 or 110
Service ID number:
57 89
Damage type:
00 40
Labour operation code: 01 50 00 00
Time:
Time taken from diagnostic log (Must not exceed 30 TU’s)
Time to remove and refit the rear seats (4 seat)
Labour Operation Code 68 16 19 01
Time
190 TU
Time to remove and refit the rear seats (5 seat)
Labour Operation Code 72 48 20 05
Time
100 TU
Time to remove and refit the seat sill panel
Labour Operation Code 68 05 19 00
Time
20 TU
Time to remove and refit the boot side trim panel
Labour Operation Code 70 03 19 00
Time
40 TU

INTERNAL