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NHTSA ID Number: 10236928

Manufacturer Communication Number: 0900323

TSB/Document Date: 2023-05-30


Summary

2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: ? Oil pressure low indicator lamp illumination between oil changes. ? Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly replacing the long block.


Technical Service Bulletin (TSB)
2.4L Excessive Oil Consumption XB1 Warranty Extension
REFERENCE:

TSB: 09-003-23 REV. A
GROUP 09 - Engine

VEHICLES
AFFECTED:

2013 - 2016 (PF) DodgeeBay logo Dart
2014 - 2019 (KL) JeepeBay logo Cherokee
2015 - 2018 (VM) RAMeBay logo ProMaster City
2015 - 2018 (BU) JeepeBay logo Renegade
2015 - 2017 (UF) ChryslereBay logo 200
2016 - 2018 (FB) FIATeBay logo 500X
2017 - 2018 (MP) JeepeBay logo Compass
This bulletin applies to the following vehicles below equipped with a
2.4L I4 Multiair Engine (Sales Code ED6), 2.4L I4 PZEV Multiair
Engine (Sales Code ED8), 2.4L I4 PZEV Multiair Engine W/ESS (Sales
Code EDE) or a 2.4L I4 Multiair Engine W/ ESS (Sales Code EDD).
• KL vehicles built on or before August 25, 2018 (MDH 0825XX).
• MP vehicles built on or before August 04, 2018 (MDH 0804XX).
• VM vehicles built on or before August 08, 2018 (MDH 0808XX).
• BU vehicles built on or before December 07, 2018 (MDH
1207XX).

Date:

April 14, 2023

CUSTOMER
SYMPTOM:

The customer may describe one or more of the following:
Oil pressure low indicator lamp illumination between oil changes.
• Excessive oil consumption.

CAUSE:

Interactive deceleration fuel shut off calibration.

REVISION: 09-003-23
MARKET APPLICABILITY:
HNA
□MEA
□SA

□IAP

□EE

□CH

NOTE: This TSB does not
cover Canada and
Mexico.

This bulletin supersedes Technical Service Bulletin (TSB) 09-003-23, date of issue January 25, 2023,
which should be removed from your files. All revisions are highlighted with **asterisks** and
include updated parts table, Test Procedure step and Repair Procedure Note.
Customer Symptoms that are related to this Technical Service Bulletin are included within the W20,
W84 or W80 Customer Satisfaction Notifications. Please confirm W20 or W84 or W80 have been
performed prior to proceeding with this Warranty Extension.
REPAIR SUMMARY:
This bulletin involves performing an oil consumption verification test and possibly replacing the long block.
CLAIMS DATA:
Labor Operation No:

Labor Description

Skill Category

Labor Time

09-00-00-9A

Oil Consumption Test
(0 - Introduction)

1 - Engine Repair and
Performance

0.5 Hrs.

09-01-70-9A

Long Block, 2.4-Liter
1 - Engine Repair and
Multiair Engine - Replace Performance
(VM Models Only)
(3 - Highly Skilled)

9.3 Hrs.

09-01-70-9B

Long Block, 2.4-Liter
1 - Engine Repair and
Multiair Engine - Replace Performance
(BU/FB Models Only)
(3 - Highly Skilled)

7.6 Hrs.

09-003-23 REV. A

-2-

Labor Operation No:

Labor Description

Skill Category

Labor Time

09-01-70-9C

Long Block, 2.4-Liter
1 - Engine Repair and
Multiair Engine - Replace Performance
(KL Models Only)
(3 - Highly Skilled)

9.4 Hrs.

09-01-70-9D

Long Block, 2.4-Liter
1 - Engine Repair and
Multiair Engine - Replace Performance
(PF Models Only)
(3 - Highly Skilled)

10.1 Hrs.

09-01-70-9E

Long Block, 2.4-Liter
1 - Engine Repair and
Multiair Engine - Replace Performance
(UF Models Only)
(3 - Highly Skilled)

12.2 Hrs.

09-01-70-9F

Long Block, 2.4-Liter
1 - Engine Repair and
Multiair Engine - Replace Performance
(MP Models Only)
(3 - Highly Skilled)

10.0 Hrs.

Failure Code

ZZ

Service Action

RELATED LOPS:
Labor Operation No:

Labor Description

Skill Category

Labor Time

09-01-70-60

4x4/AWD Equipped
BU Vehicles
(3 - Highly Skilled)

1 - Engine Repair
and Performance

0.3 Hrs.

09-01-70-60

4x4/AWD Equipped
KL Vehicles
(3 - Highly Skilled)

1 - Engine Repair
and Performance

1.2 Hrs.

09-01-70-62

4x4/AWD Equipped
MP Vehicles
(3 - Highly Skilled)

1 - Engine Repair
and Performance

0.7 Hrs.

07-FF-01-50

Drain and Fill
BU Vehicles
(3 - Highly Skilled)

1 - Engine Repair
and Performance

0.7 Hrs.

09-01-70-60

4x4/AWD Equipped
FB Vehicles
(3 - Highly Skilled)

4 - Chassis Systems

0.4 Hrs.

02-00-03-50

Toe Adjustment/Steering Wheel Center
KL Vehicles
(3 - Highly Skilled)

4 - Chassis Systems

0.5 Hrs.

09-01-70-64

Manual Transmission Equipped
PF Vehicles
(3 - Highly Skilled)

1 - Engine Repair
and Performance

0.6 Hrs.

02-00-01-50

Front End Align
MP Vehicles
(3 - Highly Skilled)

1 - Engine Repair
and Performance

0.7 Hrs.

-309-FF-03-50

Drain and Fill
MP Vehicles
(3 - Highly Skilled)

09-003-23 REV. A
1 - Engine Repair
and Performance

0.1 Hrs.

SPARE PARTS:
Qty

Part No.

Description

**1 (AR)

05048356AB

Engine, Long Block (MP)
2.4L Aisin FWD**

1 (AR)

CCSKW801AA

2.4L Long Block (Kit)

1 (AR)

CCSKW802AA

2.4L Long Block Miscellaneous Parts (Kit)

1 (AR)

CCSKW803AA

Drive Shaft Bearing Kit
AWD (Kit)

(AR)

68163848AB

1 Gallon Bottle, Antifreeze (MSQ 4),
MS-12106, MS-90032

(AR)

68088485AB

1 Pint Bottle, Fluid,
Power Steering (MSQ 6)
MS-11655

(AR)

68523994AA

1 Quart Bottle, Oil,
Engine SAE 0W-20
(MSQ 6) MS-6395

Notes

DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/
Service Library, verify all related systems are functioning as designed. If Diagnostic Trouble Codes (DTCs) or
symptom conditions, other than the ones listed above are present, record the issues on the repair order
and repair as necessary before proceeding further with this bulletin.
If the customer describes the symptom/condition listed above, perform the 2.4L Engine Oil Consumption Test
Procedure.
The following Engine Oil Consumption Test is used to determine the source of excessive internal oil
consumption.
NOTE: A few drops of external oil leakage per km/mi, can quickly account for the loss of one quart of
oil in a few hundred km/mi. Ensure no external engine oil leaks are present. Oil leakage is not
the same as oil consumption and all external leakage must be eliminated before any action
can be taken to verify and/or correct oil consumption complaints.
1. Verify no external engine oil leaks are present.
2. Are any external engine oil leaks present?
• YES>>> This bulletin does not apply. Normal diagnosis should be performed and all external oil leaks
should be repaired before performing the oil consumption test.
• NO>>> Proceed to Step 3.

09-003-23 REV. A

-4-

3. Ensure the test vehicle has a minimum of 2,400 km (1,500 mi) until the next oil change is required. If the
vehicle does not have 2,400 km (1,500 mi) wait until the scheduled oil change to start the test.
4. Check the oil level at least five minutes after a hot shutdown with the vehicle on a level surface.
5. Ensure the oil level is at the “FULL” mark, if necessary top off the oil to the ”FULL” mark on the dipstick
(Fig. 1) .

Fig. 1
Oil Dipstick Levels
1 - “FULL” Level Mark
2 - “ADD” Level Mark

NOTE: The use of a black light marking device is recommended so the marks can only be seen with
a ultraviolet light.
6. Tamper proof the oil pan drain plug, oil filter, dipstick and oil fill cap with a black light marking device
(pen), paint pen or touch-up paint.
7. Record the vehicle mileage. Note the oil level is at the ‘full’ mark (Fig. 1) five minutes after hot shutdown and date.
8. Instruct the customer to drive the vehicle as usual.
NOTE: Failure to confirm the oil level between 2,400 - 2,700 km (1,500 - 1,700 mi) voids the test and
requires a new test to be performed.
9. Require the customer to return to the servicing dealer after accumulating between 2,400 - 2,700 km
(1,500 -1,700 mi).
10. Return the vehicle back to the customer for the 2,400 - 2,700 km (1,500 - 1,700 mi) test drive. This
bulletin has been completed, use the LOP (09-00-00-9A) to close the bulletin. No further action is
needed at this time.
11. When the vehicle returns for the remaining steps, verify that no evidence of tampering has happened.
12. Check the oil level at least five minutes after a hot shutdown on a level surface. If the oil level is at
or above the “ADD” mark, the engine is in an acceptable condition and no further service action
required (Fig. 1) .
13. **If the oil level is below the “ADD” mark (Fig. 1) , please submit a digital imaging request to
Powertrain Service Center with a copy of the repair order, maintenance records, oil consumption
documentation, serial number and Repair/Replace Worksheet for authorization for a long block
replacement approval.**

-5-

09-003-23 REV. A

REPAIR PROCEDURE:
NOTE: **Perform this Repair Procedure only after long block replacement approval has been
obtained from Powertrain Service Center, in Step 13.**
1. Did the vehicle fail the 2.4L Engine Oil Consumption Test?
• YES>>> Proceed to Step 2.
• NO>>> This bulletin has been completed.
2. Replace the long block. Refer to the detailed service procedures available in DealerCONNECT/Service
Library under: Service Info>09 - Engine, 2.4L Multiair / Removal and Installation.
POLICY:
Vehicles included in this Technical Service Bulletin have a Warranty Extension to seven years or 160,934 km
(100,000 mi) (whichever occurs first) from the In Service Date of the Class Vehicle. See Warranty Bulletins:
U.S. D-23-01 and Puerto Rico/Virgin Islands ID-23-01 for details associated with the Warranty Extension.
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCAeBay logo US LLC.

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TSB/Document ID: 0900323

Replacement Service Bulletin Number:

MFR Communication Date: 2023-04-14

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: UNKNOWN OR OTHER

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