Technical Service Bulletin
39 Quattro Ultra, DTC U030000 is stored in the all-wheel drive control module
39 23 54 2048671/6 May 9, 2023. Supersedes Technical Service Bulletin Group 39 number 21-45 dated
November 12, 2021, for reasons listed below.
Model(s)

Year

A4 allroad, and
A4

2017 – 2021

S4, A5, A5
Cabriolet, A5
Sportback, and
S5 Sportback

2018 – 2021

VIN Range

Vehicle-Specific Equipment

All

Not Applicable

2018 – 2019

RS 5

2021

A6, A7, Q5, and
SQ5

2019 – 2021
2019

RS 5 Sportback

2021

A6 allroad, S6,
S7, and Q5 e
quattro

2020 – 2021

RS 6 Avant, A7 e
quattro, and RS
7

2021

Condition
REVISION HISTORY
Revision

Date

Purpose

6

-

Revised Service (Updated SVM software)

5

11/12/2021

Revised header (Added Models and Model Years)
Revised Service (Updated SVM software)

4

03/17/2020

Revised title
Revised Warranty (Updated Service Number and Claim Types)

Customer states:

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© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.

Technical Service Bulletin
• “All Wheel Drive Malfunction Message” is displayed in the instrument cluster.
Workshop findings:
The following DTC is logged in the all-wheel drive control module, J492 (address word 0022):
• DTC U030000 (Internal Control Module Software Incompatibility active/static).

Technical Background
Quattro Ultra software error.

Production Solution
New software in the all-wheel drive control module, J492 (address word 0022) addressed the condition.

Service
1. Check the software version number in the all-wheel drive control module, J492 (address word 0022) (Figure
1).

Page 2 of 5
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.

Technical Service Bulletin

Figure 1. Software Part and Version Number.
2. Compare the installed software part number and software version number to the SVM table below. If the
SVM table indicates a new software is available then perform the software update.
SVM Update Instructions
3. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
4. Update the all-wheel drive control module, J492 (address word 0022) using the SVM action code as listed in
the table below, if necessary:
Model

A4 allroad

Transmission

0CJ

Old Software
Part Number

8W9927755

Old
New Software
Software
Part Number
Version (or
lower)
0006

8W9927755

New Software
Version

SVM Code
Input

(or higher)
0012

22A007

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© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.

Technical Service Bulletin
A4/A5
Automatic

0CJ

8W6927755A

0006

8W6927755C

0012

8W0927755C

0011

8W0927755C

0012

8W6927755A

0006

8W6927755C

0012

8W0927755A

0006

8W0927755C

0012

A4/A5
manual

0CX

8W0927755

0006

8W0927755

0012

0CX

8W6927755

0006

8W6927755

0012

Q5

0CJ

80A927755

0006

80A927755

0012

80A927755C

0008

80A927755C

0024

4K0927755C

0008

4K0927755C

0024

4K0927755

0008

4K0927755

0024

4K0927755A

0007

4K0927755D

0027

A6/A7

0HL

5. Road test after the update to confirm the repair.

Warranty
Claim Type:

• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner
• If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.

Service Number:

3993

Damage Code:

0039

Labor Operations:

SVM update

0151 0000

Time stated on
the diagnostic
protocol (Max 50
TU)

Diagnostic Time:

GFF

No allowance

0 TU

Road test prior to service procedure

No allowance

0 TU

Road test after service procedure

0121 0004

10 TU

Claim Comment:

As per TSB 2048671/6

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© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.

Technical Service Bulletin
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
• TSB 2011732, 00 Software Version Management (SVM), operating instructions.
All parts and service references provided in this TSB (2048671) are subject to change and/or removal.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Page 5 of 5
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.