NHTSA ID Number: 10236561
Manufacturer Communication Number: N222385700
TSB/Document Date: 2023-05-23
Summary
Service Update. Certain vehicles may have a condition where the main body wiring harness (MBWH) could be abraded by a mounting stud. Dealers will install a clip to the MBWH to prevent damage from the mounting stud.
Service Update
N222385700 Main Body Wiring Harness (MBWH) Making Contact
With Mounting Stud
Release Date:
Attention:
May 2023
Revision:
00
This service update includes vehicles in dealer inventory and customer vehicles that return to the
dealership for any reason. This bulletin will expire at the end of the involved vehicle’s New Vehicle Limited
Warranty period.
This field action must only be completed by Cadillac
dealers who have met EV Readiness
Requirements, and the repair must be performed by a technician who has successfully completed the
required training.
For Canadian Dealers: Only Cadillac
Dealers who have signed the Cadillac
Retail and Facility
Standards Addendum and have met all the Cadillac LYRIQ-specific training, tools, and equipment
requirements are eligible to complete the repair. Any Dealer unsure of their eligibility status should
immediately review with their District Service Manager.
Make
Cadillac
Model
LYRIQ
Model Year
From
To
2023
2023
RPO
Description
Involved vehicles are marked “Open” on the Investigate Vehicle History screen in GM Global Warranty Management
system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections
and/or repairs.
Condition
Correction
Certain 2023 model year Cadillac
LYRIQ vehicles may have a condition where the main body wiring
harness (MBWH) could be abraded by a mounting stud.
Dealers will install a clip to the MBWH to prevent damage from the mounting stud.
Parts
Quantity
1
Part Name
Part No.
13596799
Body Harness Stud Clip
It is estimated that only 192 involved vehicles will require parts replaced. Due to the small number of vehicles
anticipated that will need this fix and the limited initial parts availability, dealers are encouraged not to order
these parts for use as shelf stock.
Reminder: Parts may be removed from Retail Inventory Management (RIM). Dealers should review the affected parts
to confirm RIM managed status. Parts may have quantity limiters in effect.
Warranty Information
Labor
Operation
9106582
Description
Install Clip On Stud Near Rear Body Harness
Labor
Time
0.9
Trans.
Type
ZFAT
Net
Item
N/A
Service Procedure
1.
Remove the Quarter Lower Rear Trim Panel. Refer to Quarter Lower Rear Trim Panel Replacement - Left Side in SI.
Copyright 2023 General Motors
. All Rights Reserved.
Page 1 of 2
Service Update
N222385700 Main Body Wiring Harness (MBWH) Making Contact
With Mounting Stud
6224053
2.
Locate the stud near the module shown under the Quarter Lower Rear Trim Panel. Clip the entirety of the zip tie off
the body harness stud clip, then install the clip over the stud to protect the wiring harness.
3.
Reinstall the Quarter Lower Rear Trim Panel. Refer to Quarter Lower Rear Trim Panel Replacement - Left Side in SI.
Dealer Responsibility
Whenever a vehicle subject to this service update enters your vehicle inventory or is in your facility for service in the
future, and the vehicle is still covered under the New Vehicle Limited Warranty, you must take the steps necessary to be
sure the service update correction has been made before selling or releasing the vehicle.
All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in dealers' possession
and subject to this bulletin must be held and inspected/repaired per the service procedure of this bulletin before customers
take possession of these vehicles. Involved vehicles must be held and not delivered to customers, dealer-traded,
released to auction, used for demonstration, or any other purpose.
All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System
(CPOIS) will be de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting
an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified
for sale within the CPOIS system, or once again be used in the CTP program.
Dealer Reports – For USA & Export
The Inventory tab of the Open Vehicle Report will contain Service Update Bulletin VINs that apply to this field action.
This information is intended to assist dealers with the PROMPT COMPLETION of these vehicles. The Customer InService tab will not contain Service Update Bulletin VIN data because the intent of a Service Update Bulletin is to not
inconvenience a customer with a special trip for service. Service Update Bulletins are to be completed when the
customer is in for a regularly scheduled visit.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of
conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained
technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT
assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your
vehicle may benefit from the information.
We Support
Voluntary Technician
Certification
Page 2 of 2
GLOBAL SAFETY FIELD INVESTIGATIONS
DCS6576
URGENT - DISTRIBUTE IMMEDIATELY
Date:
May 22, 2023
Subject: N222385700 - Service Update
Main Body Wiring Harness (MBWH) Making Contact With Mounting
Stud
Models: 2023 Cadillac
LYRIQ
To:
All General Motors
Dealers
General Motors
is releasing Service Update N222385700 today. The total
number of U.S. vehicles involved is 184. Please see the attached bulletin for
details.
Global Warranty Management (GWM)
The Required Field Action section on the Investigate Vehicle History (IVH) screen will
be updated May 22, 2023. A list of vehicles in dealer inventory is attached to this
message. Please hold all warranty transactions until IVH has been updated.
END OF MESSAGE
GLOBAL SAFETY FIELD INVESTIGATIONS
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TSB/Document ID: N222385700
Replacement Service Bulletin Number:
MFR Communication Date: 2023-05-22
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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