Technical Bulletin
Model(s)

Year

Eng. Code

Trans. Code

VIN Range From

VIN Range To

Jetta

1999 – 2014

All

All

All

All

Sportwagen

1999 – 2014

All

All

All

All

Golf/Rabbit

1999 – 2014

All

All

All

All

Eos

2007 - 2011

All

All

All

All

Condition
50 16 02 February 3, 2016 2011761 Supersedes Technical Bulletin V501601 dated January 19, 2016 to update
undercoating claim cost.
Corrosion, Front Fenders, at Upper Wheel Opening (U.S. Only)
Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch.

 Corrosion at front fender -arrows-, as shown.

Note:
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and Procedures
Manual.
Documentation required per Warranty Policies and Procedures Manual.
For vehicles outside of the Limited Warranty Against Corrosion Perforation this Technical Bulletin is for
information only.

Page 1 of 7 Plus attachments
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Technical Background
 This condition may be due to the foam pad on the inner fender
pressing against the upper edge of the fender, which chafes
through the paint in the affected area.

Production Solution
Improved process.

Service
Replace:
 Paint the new fender according to Volkswagen Guidelines.
 Apply the 3M™ Underseal Rubberized Undercoating, Part No:
08883, around the entire inner fender wheel arch flange while
ensuring 100 percent coverage.

 Replace fender. See Repair Group 50 in Elsa.
 Trim the foam pad on the inner fender to create a 10mm gap between the wheel opening arch and foam pad,
as shown.
Note:
If foam pad is contaminated with salt, clean by using soap and water or is damaged, replace foam pad.

Page 2 of 7 Plus attachments
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Repair:
 Remove the Wheel Liner. See Repair Group 66 in Elsa.
 Remove the front fender. See Repair Group 50 in Elsa.
 Remove corrosion from fender using a pneumatic brush grinder.
 Paint the fender according to Volkswagen Guidelines.
 Apply the 3M™ Underseal Rubberized Undercoating, Part No:
08883, around the entire inner fender wheel arch flange while
ensuring 100 percent coverage.

Page 3 of 7 Plus attachments
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Warranty
Note:
 Dealers may complete the repair as described without prior authorization (through a WISE Warranty Repair
Acceptance request).
 Documentation required: Clear pictures, completed estimate and body shop invoice must be saved and kept
on file at the Dealership for audit purposes.
 This bulletin applies for 1 front fender. If both sides exhibit the corrosion they should be evaluated individually
and claimed on separates lines. Total Body Painting Prep Time for both front fenders should be claimed on the
first line only.
 Labor time units (TU), Material units (MU), and Material unit rate are correct at the time of publication. The
time units and/or material units may differ if the repair catalogue is updated. The information in the repair
catalogue applies, except for the open time items (labor operations ending in 99) which are calculated at
actual time multiplied by the body shop labor rate. The material allowance (Paint material price per unit) is
subject to change. Refer to WISE > Resource Center > Forms > Paint/Corrosion for the most current
forms.
 This section is applicable for vehicles within the terms of Volkswagen’s Limited Warranty Against Corrosion
Perforation. For vehicles outside the terms of the Limited Warranty Against Corrosion Perforation this section
is for information only.
 This bulletin may be provided to outside shops to ensure the proper repair is completed.
Note:
Claim Processing Options
Option 1: Utilize the attached form examples and pre-populated forms on WISE to assist with calculating the
reimbursement amounts. This will expedite the claim review process and reduce the time to pay the claim.
Note that miscalculations are subject to claim adjustment.
For the complete set of pre-populated Paint/Corrosion Claim Form templates associated with this Technical
Bulletin, refer to WISE > Resource Center > Forms > Paint/Corrosion.
Option 2: Email repair estimates to paintcamp@vw.com. The Paint and Corrosion Team will calculate the
warranty allowance and complete the required form(s) on behalf of the dealer.

Page 4 of 7 Plus attachments
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
Procedures Manual 1)
Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range To

Jetta

1999 – 2014

All

All

All

All

Sportwagen

1999 – 2014

All

All

All

All

Golf

1999 – 2014

All

All

All

All

Eos

2007 - 2011

All

All

All

All

SAGA Coding
Claim Type:

1601)
Damage

Service Number:

Code

5055

HST

Damage Location
(Depends on Service No.)

--

040 or 041

0003
Jetta (9M2,1K2,162)

040 or 0412)

Sportwagen (1J6,1K5,AJ5)

040 or 0412)

Golf (1J1,9B1,1K1,5K1)

040 or 0412)

Eos (1F7)

040 or 0412)

Parts Manufacturer

Repair
Please use the following part number in “Outside Materials” 4)
LACKMATF: Paint and Materials

MU @ $12 per unit

3M™ Underseal Rubberized Undercoating

Claim Dollar Amount (MAX: $15)

Please use the following Labor Operation in “Outside Labor” 4)
Select the appropriate Labor Operation below:
- L0010000: External Painting-straight color

Claim Dollar Amount

- L0020000: External Painting-metallic/2-layer
Page 5 of 7 Plus attachments
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
- L0030000: External Painting-pearl color
Use this for all body repair in this bulletin:

Claim Dollar Amount

- A0041000: Body Shop repair no paint

Replace
Please use the following part number in “Outside Materials” 4)
LACKMATF: Paint and Materials

MU @ $12 per unit

3M™ Underseal Rubberized Undercoating

Claim Dollar Amount (MAX: $15)

Please use the following Labor Operation in “Outside Labor” 4)
Select the appropriate Labor Operation below:
- L0010000: External Painting-straight color
- L0020000: External Painting-metallic/2-layer

Claim Dollar Amount

- L0030000: External Painting-pearl color
Use this for all body repair in this bulletin:

Claim Dollar Amount

- A0041000: Body Shop repair no paint
Causal Part:

L00#0000
Diagnostic Time 4)

GFF Time expenditure

01500000 = 00 TU max.

Road Test

01210002 = 00 TU
01210004 = 00 TU

Technical Diagnosis

01320000 = 00 TU

NO
NO
NO

Claim Comment: Input “As per Technical Bulletin 2011761” in comment section of Warranty Claim.
1)

For Vehicles outside the Limited Warranty Against Corrosion Perforation this bulletin is information
only
2)

Corrosion claim vendor code will be the damage location.

3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policies and Procedures Manual.

5)

See attachment “srt_reference_table.pdf” for labor time reference.
Page 6 of 7 Plus attachments

© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Required Parts and Tools
Description

Part No:

Quantity

Insulation

1K5 864 237

One of the listed parts will apply.

5K0 864 237 B

See ETKA for proper Part
application

1J0 864 237 / 238
5C6 864 237 / 238
1Q0 864 237
1Q0 864 237 A
Replacement ONLY
Fender Jetta and Jetta Wagen A4

1J5 821 021 or 1J5 821 022

Fender Jetta and Jetta Wagen A5

1K5 821 021 B or 1K5 821 022 B

Fender Jetta A6

5C6 821 105 or 5C6 821 106

Fender Golf A4

1J0 821 135 B or 1J0 821 136 B

One of the listed parts will apply.

Fender Golf A5

1K6 821 021 A or 1K6 821 022 A

See ETKA for proper Part
application

Fender Golf A6

5K6 821 021 B or 5K6 821 022 B

Fender Jetta Wagen A6

1K9 821 021 or 1K9 821 022

Fender Eos

1Q0 821 105 B or 1Q0 821 106 B

For Special Tools, see repair manual.

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.

Page 7 of 7 Plus attachments
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Paint/Corrosion Claim Form

400000

Dealer No.
Repair
Order No.

910000

VIN (17-Digits)

3VWAL71K09M000000

Color No. (4-digit ElsaPro Paint No.)

L041

Dealer Labor Rate

If repeat repair, provide explanation in box below:

100.00

Paint material price per unit

Service No.

Damage
Code

Dmg
Loc

Part manufacturer
(Vendor Code)

5055

0003

040

040

12.00

Dealer-owned paint shop?

Yes

Original paint material?

Yes

Description of Repair

Paint one fender