parts associated

Proceed to Section B

Section B – Update Infotainment System
Software

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2016 Volkswagen Group of America, Inc. All Rights Reserved.
February 2016

91N9/7X Page 6 of 12

NOTE
•

This procedure must be read in its entirety prior to performing the software update.

•

The SD card, P/N: SW0613UD, used for this action was supplied to each dealership
under Technical Bulletin Instance # 2042467 and WILL NOT be claimed as part of the
91N9 repair. Additional SD cards may be ordered from the Volkswagen Technical
Literature Ordering Center at www.vw.techliterature.com.

•

The following steps MUST BE performed in the order listed below. Diverting from these
steps could cause damage to the radio. Damage to the radio is not covered under this
action.

•

Open the hood.

•

Open the battery cover.

•

Attach the GRX3000VAS Tester/Charger (or equivalent) to the vehicle battery.

•

Switch the ignition ON.

•

Switch the radio ON.

•

Check the software version by pressing the “Menu” hard key on the infotainment unit.

•

Using the tuner knob, scroll through the touch screen menu and stop on “setup”.

•

Select “Setup” on the touch screen menu.

•

Select “System Information” on the touch screen menu.
•

If the currently installed software level is
LOWER than 0613 , proceed
with these repair instructions.

•

If the currently installed software level is
GREATER than or EQUAL to 0613, work
complete, proceed to section C.

NOTE
This software update only applies to Delphi radios.
If the software level shown is 241 or 245, a
TechniSat radio is installed in the vehicle and this
work procedure does not apply.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2016 Volkswagen Group of America, Inc. All Rights Reserved.
February 2016

91N9/7X Page 7 of 12

•

Insert the SD card, P/N: SW0613UD, into the
5F module SD card reader located in the
glove box.

•

Select “Update Software” on the touch
screen menu .
TIP

Additional SD cards may be ordered from
Volkswagen Technical Literature Ordering Center
at www.vw.techliterature.com

•

Select “Next” on the touch
screen menu.

•

The “Device not ready” screen will be
displayed temporarily.

•

After this screen is displayed, the
Infotainment system will reboot and return to
the normal operating mode.

•

If the unit does not restart within 2 minutes,
turn the unit ON using the ON/OFF button
(volume knob).

TIP
The Infotainment system may reboot one or more times during the update process. This is
normal and does not indicate a malfunction.
•

After the Infotainment system turns back on, enter “Service Mode” by pressing and holding the
“Menu” key button on the Infotainment unit for 10 seconds.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2016 Volkswagen Group of America, Inc. All Rights Reserved.
February 2016

91N9/7X Page 8 of 12

•

Select “Software update/versions”
on the touch screen menu.

•

Select “Update” on the touch
screen menu.

•

Select “SD card” on the touch
screen menu.

•

Select “MST2_US_VW_P0504D”
on the touch screen menu.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2016 Volkswagen Group of America, Inc. All Rights Reserved.
February 2016

91N9/7X Page 9 of 12

•

•

Select “Start” on the touch
screen menu.

Select “Next” on the touch screen menu to begin the software update.

•

When the “Reverse documentation” screen is
displayed, select “Cancel” on
the touch screen menu.

•

The SD card update portion of the work procedure is now complete. Remove the SD card from the
5F module in the glove box.

•

Connect the diagnostic tester to the vehicle’s Data Link Connector (DLC)
NOTE
•

Prior to launching the ODIS application and starting this procedure, confirm the tester
screen saver and power settings in accordance with Special Tools and Equipment –
Service Information Circular #VSE-08-18. Failure to do so may result in the tester
entering power save mode during data transfer, and subsequent control module failure.

•

When using VAS 6150/x & VAS 6160X tester in conjunction with a VAS 5054A wireless
transmitter head for a flash procedure, please connect a USB cable between the
transmitter head and the tester. Failure to do so may lead to errors during the flash
procedure.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2016 Volkswagen Group of America, Inc. All Rights Reserved.
February 2016

91N9/7X Page 10 of 12

•

Launch the ODIS application.

•

Begin Guided Fault Finding (GFF) by clicking “Starting Diagnosis”.

•

Allow GFF to complete interrogation of the vehicle’s control modules.

•

Once the GFF interrogation of the control modules has been completed click on the “Control
modules” tab.

•

Right click on “5F Information Control Unit 1” in the control modules list.

•

Select “Guided Functions”.

•

Select “5F – Information electronics 1, replace”
.

•

Select “Perform”.

•

Select option 2, “new control module” .

•

Select “No” .

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2016 Volkswagen Group of America, Inc. All Rights Reserved.
February 2016

91N9/7X Page 11 of 12

•

Select option 1, “Software configuration
(recommended)”.

•

Follow the on-screen directions to complete the test plan.

•

Enter Geko ID when prompted.

•

When directed, restart the Infotainment system by pressing and holding the ON/OFF button (volume
knob) for 10 seconds.

•

When directed, press the ON/OFF button once to switch the Infotainment system back on.

•

Follow the on-screen directions and complete each test plan as directed.

•

Once GFF test plans are complete, Exit GFF.

•

Remove the battery charger.

•

Close the battery cover.

•

Close the hood.

Proceed to Section C
Section C – Campaign Completion Label
Install Campaign Completion Label
•

Open the hood.

•

Fill out and affix Campaign Completion
Label, part number CAMP 010 000, next
to the vehicle emission control information
label.

TIP
Ensure Campaign Completion Label does not
cover any existing label(s).
•

Close the hood.

ALL WORK IS COMPLETE

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2016 Volkswagen Group of America, Inc. All Rights Reserved.
February 2016

91N9/7X Page 12 of 12