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51 03 23_SERVICE ACTION: REAR WINDSHIELD REPLACEMENT

SIB 51 03 23
SERVICE ACTION: REAR WINDSHIELD REPLACEMENT

2023-02-22

Please perform the procedure outlined in this Service Information on all affected vehicles before customer
delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure
the next time the vehicle is in the shop.
☒

THIS REPAIR IS MOBILE FRIENDLY

MODEL
E-Series

Model Description

Production Date

G70

7 Series Sedan

October 5, 2022 – December 1, 2022

Affected Option Code
356 Climate Comfort
Laminated Glass

SITUATION
On the G70 vehicles, all panes are installed as laminated safety glass panes when SA 0356 "Climate
comfort laminated glass" is ordered. This reduces ambient noise in the vehicle interior.
As part of an inspection, a vehicle became noticeable whose rear window was only fitted with single-layer
safety glass.

CAUSE
Vehicles were mistakenly built with the incorrect rear windshield.

CORRECTION
Replace rear windshield.

PROCEDURE
Replace the rear windshield following the repair instructions listed in AIR/ISTA (51 31 231).
Repair Order Invoicing for a Third-Party Replacement (WP 3)
On your center’s repair order line item for this Service Action, invoice the required BMW part numbers and any necessary
ETK small parts and provide these items to the third-party installer that is performing this repair.
The claim submission for this Service Action will include the center-supplied BMW part numbers invoiced on the RO, and the
third-party installer invoice for their labor in sublet at cost.
Please refer to the Claim Information section for additional information.

PARTS INFORMATION
Use and invoice the part numbers below.
Part Number
51 31 9449077
83 19 2 289 180

Description
Rear window
Windshield adhesive kit

Quantity
1
1

Additionally, other materials and small parts that are not specified above, such as fluids, lubricants, one-time
use screws, nuts, and seals, which must be replaced or installed according to the ISTA repair
instructions/ETK, must be selected from the Electronic Parts Catalog, or other approved BMW resources,
according to the respective vehicle type. Invoiced these items separately under the repair Defect Code listed
in this bulletin.
Bulk Materials - Sublet

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51 03 23_SERVICE ACTION: REAR WINDSHIELD REPLACEMENT

Part Number
83 19 0 417 324

Description
Cleanser R2

83 19 9 410 979

Adhesive tape

Quantity
Sublet as
needed
Sublet as
needed

CLAIM INFORMATION
Reimbursement for this Service Action will be via normal claim entry utilizing the applicable work package
information below and the part numbers listed above.
Defect
Code:

0051590500

G70 Replace rear window

Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop
Work Pkg

Labor
Operation

Description (Plus work)

Labor Allowance

#1

00 73 809

Rear window replacement

25 FRU

Or:
The vehicle arrives at your center and this Action shows open (No other Main work will be performed
or claimed during this workshop visit)
Work Pkg

Labor
Operation

Description (Main work)

Labor Allowance

#2

00 73 225

Rear window replacement

27 FRU

Only one of the flat rate labor operation codes listed above can be used for claim submission and reimbursement. Also,
only one Main work flat rate labor operation code can be claimed per workshop visit.

And:
Bulk Materials – Sublet (RO and Claim Comments Required)
Sublet
Code 4

Up to $10.00

Reimbursement for the repair-related bulk materials (Do not use the
BMW part numbers for claim submission)

Sublet reimbursement calculation for claiming the applicable repair-related bulk materials (BMW part
numbers) is at the dealer net price amount for the proportional quantities used plus your center’s handling.
Itemize the amount claimed on the repair order and in claim comment section.
Or:
Third-Party Rear Window Replacement – Sublet Labor
Work Pkg

Labor

Description (Main /Plus work as
applicable)

Sublet Allowance

#3

Sublet Code 3

Third-party rear window replacement

Up to $325.00

Invoice this work (the labor portion only) on the repair order at the actual cost charged with no handling or
markup. The sublet amount must also include any discounts or allowances.
Prior to having the third-party perform this repair, determine the appropriate charge for performing the
“necessary repair-related work procedures” by comparing their estimated repair cost against the
corresponding amount that is based
on your
warranty
rates.
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©2023
BMW
of North America, Inc.
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51 03 23_SERVICE ACTION: REAR WINDSHIELD REPLACEMENT

It is your center’s responsibility to review the estimate to ensure the amount requested for perform
this repair work is customary, fair, and reasonable. Also, it must not exceed the scope of the repair
work that is described in this bulletin.
And:
Bulk Materials – Sublet (RO and Claim Comments Required)
Sublet Code
4

Up to $10.00

Reimbursement for the repair-related bulk materials (Do not use the
BMW part numbers for claim submission)

Sublet reimbursement calculation for claiming the applicable repair-related bulk materials (BMW part
numbers) is at the dealer net price amount for the proportional quantities used plus your center’s handling.
For sublet codes 3 and 4, itemize the amount claimed on the repair order and in claim comment section.
Claim Repair Comments
Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim
comments (For example: B51 01 23 WP 1), unless otherwise required by State law.

And, if applicable:
Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comments Required)
This Service Action repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim
this item under the Defect Code noted above as follows:
Sublet Code 2 - Itemize the AMS sublet amount on the repair order and in the claim comment section.
Please refer to SI B01 29 16 for additional information

FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback

To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department

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51 03 23_SERVICE ACTION: REAR WINDSHIELD REPLACEMENT

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