NHTSA ID Number: 10236390
Manufacturer Communication Number: SIB510223
TSB/Document Date: 2023-05-22
Summary
POPPING SOUND AT THE TOP OF THE C-PILLAR
2/27/23, 3:46 PM
51 02 23_BUZZING SOUND HEARD FROM THE FRONT DOOR PANEL TRIM
SIB 51 02 23
BUZZING SOUND HEARD FROM THE FRONT DOOR PANEL TRIM
☐
2023-02-10
THIS REPAIR IS MOBILE FRIENDLY
MODEL
E-Series
G70
Model Description
7 Series Sedan
Production Date
SOP (Start of Production) – January 17, 2023
SITUATION
While driving on rough roads, a buzzing sound is heard coming from the front driver’s and/or passenger’s
side door panel trims.
This noise occurs in the area of the door switch cluster operating unit.
Note: Please see the attached video V51 01 23.
CAUSE
Driving on rough roads cause the door panel trim to vibrate creating the buzzing sound.
CORRECTION
Apply a foam strip on the back of the door panel trim.
PROCEDURE
Verify that a buzzing sound is heard from the front door panel trim area. If yes, proceed to step 1.
It may help to press firmly against various places on the door panel while the buzzing is heard, to listen if it goes away
1. Remove the door panel following the repair instructions listed in ISTA/AIR (51 41 000).
2. Verify whether the foam strips were applied as
shown in the photo.
If the foam strips were already applied,
this bulletin does not apply. Continue with
diagnosis.
If NO foam strips have been applied,
continue to step 3.
3. Cut the foam strip in half as shown in the
photo.
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of North America, Inc.
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51 02 23_BUZZING SOUND HEARD FROM THE FRONT DOOR PANEL TRIM
4. Place two foam strips on the back of the
trim as shown in the photo.
5. Install the door panel back on the vehicle and verify repair.
PARTS INFORMATION
Obtain and confirm the part numbers for your specific vehicle by entering the chassis number in either ETK
or AIR which considers specific equipment and/or options.
Part Number
16 13 6755903
Description
Absorbing Piece
Quantity
Up to 2
CLAIM INFORMATION
Covered under the terms of the BMW
New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Defect Code:
6131113900
Switch (cluster) power window / door switch cluster
Unpleasant noises
6137533700
Automatic door switch Loose (Optional equipment 03CD
Automatic doors)
Or:
Defect Code:
Diagnosis
Labor Operation
51 00 001*
Or
00 58 500*
Description
Localizing body complaint(s) (Work time)
Labor Allowance
WT
Diagnosis Worktime Flat Rate
2 FRU
And, together with the repair performed below:
Repairing one side
Labor Operation
about:blank
Description
Copyright ©2023 BMW
of North America, Inc.
Labor Allowance
2/4
2/27/23, 3:46 PM
51 41 000
51 02 23_BUZZING SOUND HEARD FROM THE FRONT DOOR PANEL TRIM
Removing and installing left or right front door trim
(Main work)
Refer to AIR
Removing and installing left or right front door trim (Plus
work)
Refer to AIR
Work time to apply foam strip on the back of the door
panel trim (One-side)
1 FRU
Or:
51 41 503
And:
51 99 000
If you are using a Main labor code for another repair, use the Plus code labor operation 51 41 503 instead of
51 41 000.
Or:
Repairing both sides
Labor Operation
51 41 002
Description
Removing and installing both front door trim panels
(Main work)
Labor Allowance
Refer to AIR
Or:
51 41 505
Removing and installing both front door trim panels
(Plus work)
Refer to AIR
Work time to apply foam strip on the back of the door
panel trims (Both-sides)
2 FRU
And:
51 99 000
If you are using a Main labor code for another repair, use the Plus code labor operation 51 41 505 instead of
51 41 002.
Work time labor operation codes 51 00 001 and 00 58 500 are not considered Main labor operations.
*Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable
procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis
work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise
required by State law.
FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback
To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department
Supporting Materials
Videos
51 01 23
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TSB/Document ID: SIB510223
Replacement Service Bulletin Number:
MFR Communication Date: 2023-02-10
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE
MFR Component System:
MFR Component Subsystem:
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