Customer Outreach
PO Box 8338
Saint Joseph, MO 64508

[email protected]
connect.altec.com/login

Phone 1-877-GO ALTEC
Facsimile 1-877-659-9929

IMPORTANT SAFETY RECALL

This notice applies to your vehicle. Refer to the provided list.
NHTSA Safety, FMVSS Compliance, or Emissions Recall
Dear Altec Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act and the Canada
Motor Vehicle Safety Act.
Altec Industries, Inc. has received notification from an Original Equipment Manufacturer (OEM) that a condition
exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with
Altec equipment.
Refer to the attached documentation that follows this letter. If you have additional questions, please contact your
Altec Account Manager. You may also contact the OEM using the contact information provided in the attached
recall notice.
For US owners: after contacting the OEM according to the attached notice, if you are still not able to have the
safety condition remedied within a reasonable time, you may write to: Administrator, National Highway Traffic
Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 or call 1-888-327-4236 (TTY:
1-800-424-9153) or go to http://www.safercar.gov.
If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for
the cost of obtaining a pre-notification remedy of the problem associated with this recall.
If you have sold or retired the unit, update the records through Altec Connect. If you have leased this equipment
to another person or company, you are required by Federal Law to forward a copy of this notice to the lessee by
first class mail within ten (10) days of the receipt of this notice.
We appreciate your assistance in following this action in the interest of your safety and continued satisfaction
with Altec products.
Thank you for your immediate attention on this important matter.

Component/Supplier Recall---CSR- 3074-A
Brake Pedal Plunger
(Peterbilt 23PBB — NHTSA 23V087)
Units Affected: Certain 2020 through 2023 model year Peterbilt 536, 537, and 548 vehicles built from
June 16, 2020 to January25, 2023 equipped with Bendix air brakes. Verify your vehicle is affected by reviewing the attached list or accessing Altec Connect.
Background: Altec is committed to providing our customers reliable products from initial delivery
throughout the useful life of the machine.
Peterbilt Motors Company has decided a defect which relates to motor vehicle safety exists in your vehicle
with the VIN shown in the attached list.
Refer to the included communication from Peterbilt for more information.
Customer Action: A remedy is not currently available
Requirements: Altec is not able to perform this repair. The work must be completed by a Peterbilt
dealer. A remedy is not currently available. Peterbilt will send a second communication when a remedy is
available.
Completion and Warranty: This repair is not covered under the Altec Warranty Policy.
Altec Contact Info:
Altec Connect: connect.altec.com/login
Phone: 1-877-GO ALTEC (1-877-462-5832) | Options: 1 - Parts; 2 - Shop Service; 3 - Mobile Service;
4 - Technical Support; 5 - Global Rental Service Request; 6 - Chassis Repair

Inspection labor
Repair labor
Account #
Travel
NHTSA code
Prime fail P/N
Doc ref

Page 1 of 1

Altec Use Only
0.0 hr
0.0 hr
N/A
Not included
90
N/A
N/A

Description
N/A

Altec Use Only
Part No.
N/A

Qty Warranty
N/A N/A

Released: May 9, 2023

Select the date.

IMPORTANT SAFETY RECALL
Interim Notification

This notice applies to your vehicle. Your VIN(s) can be found on the bottom or back of this page.
Subject:

Safety Recall: 23PBB – Bendix 2.1m Medium Duty Brake Pedal Plunger
NHTSA: 23V087
EXPIRATION DATE: NONE

Dear Peterbilt Customer,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Peterbilt has decided that a defect which relates to motor vehicle safety exists in certain 2020 through 2023 Model Year 536, 537, and 548 chassis
built from 6/16/2020 through 1/25/2023 and equipped with Bendix air brakes. The brake pedal plunger which connects the brake pedal to the brake
valve may dislodge after the pedal is fully depressed, and rapidly released (side slip foot brake release).
If the plunger in the brake pedal assembly dislodges the driver may be unable to apply the service brakes, which may increase the risk of a crash.
The risk of the brake plunger dislodging may be reduced by slowly releasing the service brakes and not allowing the pedal to release rapidly.

What is the problem?

The plunger dislodging in the brake pedal assembly may result in the driver being unable to apply
the service brakes.

What will your dealer do?

When the repair procedure and parts are available, your dealer will replace the necessary parts per
the decided repair procedure.

What should you do?

There is no action required on your part at this time. You will receive a letter notifying you when
the repair procedure and parts are available.

Peterbilt Motors Company has initiated this recall to remedy the issue with no charge to you. Currently, the repair procedure is unavailable to
correct this condition. However, Peterbilt is required to notify customers of the existence of the identified safety defect. You will be notified by
mail when the repair procedure and parts become available.
If you require further information about this recall, reimbursement of a pre-notification remedy associated with this recall, or experience any difficulty
in making arrangements for this repair, please contact: Peterbilt Motors Company, 1700 Woodbrook St, Denton, TX 76205, Attn: Customer
Experience Department.
If you conclude that Peterbilt has not enabled you to remedy this defect in a reasonable time and without charge, you may submit a complaint to:
Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590, or call the toll free Vehicle
Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you
no longer own this vehicle, we would appreciate your advising us of the new owner. Please send all known ownership and address changes to
PBDiv.Warranty.Docs@paccar.com.
We apologize for any inconvenience this preventive procedure may cause and thank you for your participation in helping Peterbilt provide the
highest levels of customer satisfaction and service expertise. We value your business and appreciate your ongoing loyalty to Peterbilt and its dealer
network. Industry-leading quality, performance and reliability are hallmarks of Peterbilt products, and we thank you for making Peterbilt your truck of
choice.
Sincerely,

Michelle Ponsonby
Director of Customer Experience
Peterbilt Motors Company