NHTSA ID Number: 10236208
Manufacturer Communication Number: L-SB-0020-23 Rev
TSB/Document Date: 2023-05-15
Summary
TSB: This bulletin contains the vehicle specific pre-delivery services for 2024 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.
The pre-startup function detects when a user enters the vehicle and energizes the audio head
unit (+BA) so that the multimedia system can quickly be used. This function is not enabled at the
factory to reduce parasitic current draw in transit and storage. To enable this function, it is
necessary to set the ACC customization function in the navigation display to OFF within the
GTS+ software.
1. Turn the engine switch (power switch) to the ON position (ON mode).
2. Enter the following menus: Settings – Vehicle Customization – Utility – ACC Customize.
3. Change the setting to OFF (toggle at left with gray background).
Tire Pressure Warning System (TPWS) Initialization
Refer to the applicable Repair Manual for the TPWS initialization procedure (NX 250 / NX 350 /
NX 350h / NX 450h+). Note the spare tire does NOT have a TPWS sensor.
NOTE
To adjust the tire pressure correctly when the outside temperature is significantly colder than the shop
temperature, perform a Health Check using Techstream and select the compensation tire pressure
checkbox. Compensation pressures will display on the Health Check results screen. Adjust the tire
pressure when the tires are cold.
© 2023 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0020-23
Rev1
March 14, 2023
Page 8 of 13
2024 NX 250, NX 350, NX 350h, NX 450h+ Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation
The front license plate mounting bracket and two self-tapping screws are stored in the vehicle.
For states that require a front license plate, install the front license plate and mounting bracket
during PDS.
1. Align holes “A” of the mounting bracket with the dimples on the radiator lower grille.
NOTE
Holes “A” are used for installation of the front license plate mounting bracket to the radiator
lower grille.
Holes “B” are used to install the license plate onto the mounting bracket.
Figure 2.
1
2
A
A
A
A
B
B
4
4
3
3
1
Type A
2
Type B
3
Mounting Bracket
4
Dimple
2. Install the mounting bracket to the radiator lower grille by installing the two self-tapping screws
directly into the dimples.
NOTICE
Do NOT overtighten the self-tapping screws.
© 2023 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0020-23
Rev1
March 14, 2023
Page 9 of 13
2024 NX 250, NX 350, NX 350h, NX 450h+ Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation (continued)
3. Install the front license plate onto the mounting bracket using two noncorroding bolts with the
following dimensions:
Nominal Length: 15.0 mm (0.59 in.)
Diameter: 6.0 mm (0.24 in.)
Figure 3.
Figure 4.
A
3
2
1
1
2
B
3
1
Nominal Length
2
Diameter
1
2
A
Type A
B
Type B
1
2
Front License Plate
3
Self-tapping Screw
© 2023 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0020-23
Rev1
March 14, 2023
Page 10 of 13
2024 NX 250, NX 350, NX 350h, NX 450h+ Pre-Delivery Service (PDS)
Enable Hybrid
Battery Thermal Keep Control Mode
HV/BEV battery may be frozen in extremely cold areas. As a result, the HV/BEV battery may
become excessively weak, and the system may NOT be able to be started. By enabling HV/BEV
Battery Thermal Keep Control Mode, it is possible to warm the HV/BEV battery and maintain its
current temperature in order to prevent it from becoming excessively weak.
When this mode is set to ON, the timer charging settings are canceled at temperatures of 14°F
(-10°C) or lower. Charging will begin immediately when the charging cable is connected to
the vehicle.
Table 1. HV/EV Battery Thermal Keep Control Mode
PURPOSE
CONDITION
OPERATION
Ambient temperature is 14°F
(-10°C) or lower.
Begins to warm the HV/BEV battery to
maintain its current temperature when the
ambient temperature drops to 14°F
(-10°C) or lower when the charging cable
is connected to the vehicle.
Charging cable is connected
to the vehicle.
To prevent the HV/BEV battery from
freezing when a charging start time is set,
when the HV/BEV Battery Thermal Keep
Mode is enabled, the charging timer will
be disabled, and charging will begin
immediately when the charging cable is
connected to the vehicle.
Prevent HV/BEV
battery from freezing
To enable HV/BEV Battery Thermal Keep Control Mode, it is necessary to use GTS+ during PDS at
the dealership.
Confirm Hybrid
Battery Thermal Keep Control Mode State
1. Connect the Techstream to the DLC3.
2. Turn the power switch IG-ON.
3. According to the display on Techstream, read the Data List. Read the Data List on GTS+
software by entering the following menus: Powertrain – HV Battery
– Data List – Hybrid
Battery
Thermal Keep Control Mode Status.
4. Check the results by referring to the following table:
Table 2.
TESTER DISPLAY
MEASUREMENT ITEM
RANGE
NORMAL CONDITION
Hybrid
Battery
Thermal Keep Control
Mode Status
Hybrid
Battery
Thermal Keep Control
Mode State
ON or OFF
ON: Enabled
OFF: Disabled
© 2023 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0020-23
Rev1
March 14, 2023
Page 11 of 13
2024 NX 250, NX 350, NX 350h, NX 450h+ Pre-Delivery Service (PDS)
Enable Hybrid
Battery Thermal Keep Control Mode (continued)
Set Hybrid
Battery Thermal Keep Control Mode
1. Connect the Techstream to the DLC3.
2. Turn the power switch to IG-ON.
3. Turn the Techstream ON.
4. Enter the following menus: Powertrain – HV Battery
– Utility – Hybrid
Battery Thermal Keep
Control Mode.
Figure 5.
5. Confirm the following message is displayed:
“This function is used to turn the Hybrid
Battery Thermal Keep Control Mode ON / OFF.”
6. Confirm that the conditions displayed on the screen are met, and then press Next.
NOTE
The power switch is ON (Ready OFF).
7. Confirm the following message is displayed:
“Select Hybrid
Battery Thermal Keep Control Mode.”
8. Select ON and press Next.
NOTICE
Selecting ON may disable the charging timer.
9. Confirm the following message is displayed:
“Hybrid
Battery Thermal Keep Control Mode is complete.”
© 2023 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0020-23
Rev1
March 14, 2023
Page 12 of 13
2024 NX 250, NX 350, NX 350h, NX 450h+ Pre-Delivery Service (PDS)
Navigation — Set Date & Time by GPS
Before vehicle delivery, we are asking that dealers please confirm that they have turned the “Set
time by GPS” functionality on in each vehicle. Therefore, it is necessary to turn the Set Time by
GPS setting to the ON position.
1. Turn the engine switch (power switch) to the ON position (ON mode).
2. Navigate the following menus in the head unit: Settings – General – Date & Time –
Set date & time by GPS.
3. Ensure the Set date & time by GPS function is set to the ON position.
Set Remote Park Feature to OFF
Some NX model vehicles may be equipped with the Advanced Park feature. The Advanced Park
system assists in safe and smooth parking in a target parking space by displaying the blind spots
around the vehicle, displaying the parking spot through a bird’s eye view, delivering operation
guidance through displays and buzzer operation, changing the shift position, operating the
steering wheel, operating the accelerator pedal, and operating brake pedal. The Lexus![]()
smartphone app Remote Park feature will NOT be available for NX model vehicles equipped with
Advanced Park. To minimize guest dissatisfaction, follow the procedure below to disable the
Remote Park feature on the vehicle:
1. Start the vehicle or set to ACC ON.
2. Press the Advanced Park switch.
Figure 6. Advanced Park Switch
3. Press the Advanced Park settings button.
4. Toggle the Remote Park indicator to OFF
(blue is ON, gray is OFF).
5. Exit by pressing “X” at the top left of
the screen.
6. Press the Advanced Park button.
7. Confirm the Remote Park button is no
longer present.
NOTE
The Remote Park feature is factory preset
to the ON position.
© 2023 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0020-23
Rev1
March 14, 2023
Page 13 of 13
2024 NX 250, NX 350, NX 350h, NX 450h+ Pre-Delivery Service (PDS)
Installation of Rubber Body Plugs
1. Confirm the number of plugs in the glove box. If two plugs are present, perform substep 2A
ONLY. If four plugs are present, perform substep 2A AND substep 2B.
2. Install plugs according to the following instructions by confirming the number of plugs in the
glove box.
A. Install two plugs in the rear side member hole or rocker inner hole.
B. Install two plugs in the torque box hole or rocker inner hole.
Figure 7.
1
2
z
6
3
z
5
6
1
Front Side
2
Rear Side
3
Torque Box Hole or Rocker Inner Hole
4
Rear Side Member Hole or Rocker Inner Hole
5
Rocker Inner
6
Install Plug Here (if Applicable)
z
z
z
4
z
z
NOTICE
The installation of these plugs is required to prevent rust.
These plugs are stored in the glove box.
The number of plugs may vary according to production locations in the same
vehicle model.
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TSB/Document ID: L-SB-0020-23 Rev
Replacement Service Bulletin Number:
MFR Communication Date: 2023-04-20
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MFR Component System:
MFR Component Subsystem:
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