NHTSA ID Number: 10236189
Manufacturer Communication Number: T-SB-0016-23
TSB/Document Date: 2023-05-15
Summary
TSB: Some 2019 ? 2021 model year RAV4 and RAV4 Hybrid
and 2021 model year RAV4 Prime vehicles may exhibit water entry from one or more roof rail garnish clips. Follow the procedures in this bulletin to address this condition.
T-SB-0016-23
April 5, 2023
Water Entry From One or More Roof Rail Garnish Clips
Service
Category
Vehicle Exterior
Market USA and
Section
Mexico
Exterior Panels/Trim
Applicability
YEAR(S)
MODEL(S)
2021
RAV4 Prime
2019 - 2021
RAV4, RAV4 HV
ADDITIONAL INFORMATION
Introduction
Some 2019 – 2021 model year RAV4 and RAV4 Hybrid and 2021 model year RAV4 Prime
vehicles may exhibit water entry from one or more roof rail garnish clips. Follow the procedures in
this bulletin to address this condition.
© 2022 Toyota Motor Sales, USA
Page 1 of 24
T-SB-0016-23
April 5, 2023
Page 2 of 24
Water Entry From One or More Roof Rail Garnish Clips
Table of Contents
Flowchart ............................................................................................................................... 3
Production Change Information .............................................................................................. 4
Warranty Information ............................................................................................................. 8
For USA and Mexico Markets ........................................................................................... 8
Parts Information .................................................................................................................... 9
For USA and Mexico Markets ........................................................................................... 9
Required Tools & Equipment.................................................................................................. 9
Inspection Procedure ........................................................................................................... 10
Organic Growth Inspection Procedure .................................................................................. 16
Headlining Assembly Inspection Procedure ......................................................................... 17
Headlining Assembly Cleaning Procedure............................................................................ 19
CSP Inspection Website Submission Procedure .................................................................. 21
Roof Rail Garnish Clips and Pad Replacement Procedure ................................................... 22
Headlining Assembly Replacement Procedure ..................................................................... 23
© 2022 Toyota Motor Sales, USA
T-SB-0016-23
April 5, 2023
Water Entry From One or More Roof Rail Garnish Clips
Flowchart
© 2022 Toyota Motor Sales, USA
Page 3 of 24
T-SB-0016-23
April 5, 2023
Water Entry From One or More Roof Rail Garnish Clips
Production Change Information
This bulletin applies to vehicles produced UNTIL the Effective VINs shown below.
MODEL
PLANT
PRODUCTION CHANGE EFFECTIVE VIN
TICO No. 1
JTMJ13FV#LD068911
JTMJ1RFV#MD073084
JTMN1RFV#MD073921
JTMY1RFV#MD067404
JTMA1RFV#MD073534
JTMB1RFV#KD002021
JTMC1RFV#MD066847
JTMD1RFV#KD002009
JTMF1RFV#MD073522
JTMG1RFV#MD073480
JTMH1RFV#MD066846
JTMJ1RFV#MD072430
JTMK1RFV#MD066833
JTMN1RFV#MD073533
JTMP1RFV#MD073537
JTMR13FV#LD068907
JTMR1RFV#KD002022
JTMW1RFV#MD066844
JTMY1RFV#MD066799
JTMZ13FV#LD058634
JTMZ1RFV#KD002003
TICO No. 2
JTMD1RFV#KD500007
JTMN1RFV#MD532039
JTMY1RFV#MD523070
JTMA1RFV#MD531991
JTMC1RFV#MD523040
JTMF1RFV#MD531993
JTMG1RFV#MD531994
JTMH1RFV#MD523042
JTMK1RFV#MD523043
JTMN1RFV#MD531992
JTMP1RFV#MD531997
JTMW1RFV#MD523048
JTMY1RFV#MD523044
RAV4
© 2022 Toyota Motor Sales, USA
Page 4 of 24
T-SB-0016-23
April 5, 2023
Water Entry From One or More Roof Rail Garnish Clips
Production Change Information (continued)
MODEL
PLANT
PRODUCTION CHANGE EFFECTIVE VIN
Takaoka
JTMD13FV#LJ038412
JTMJ13FV#LJ038894
JTMJ1RFV#MJ040121
JTMN1RFV#MJ040091
JTMY1RFV#MJ022753
JTMA1RFV#MJ040118
JTMC1RFV#MJ022803
JTMF1RFV#KJ025558
JTMG1RFV#KJ025563
JTMH1RFV#KJ016967
JTMJ1RFV#MJ040122
JTMK1RFV#KJ016966
JTMN1RFV#MJ040006
JTMP1RFV#MJ040120
JTMR13FV#LJ038904
JTMW1RFV#MJ022809
JTMY1RFV#MJ022793
JTMZ13FV#KJ016880
TMMC West
2T3A1RFV#MW225052
2T3B1RFV#MW225015
2T3C1RFV#MW167749
2T3D1RFV#MW224874
2T3F1RFV#MW225049
2T3G1RFV#MW225045
2T3H1RFV#MW167755
2T3J1RFV#MW229570
2T3K1RFV#MW167756
2T3N1RFV#MW225032
2T3P1RFV#MW225055
2T3R1RFV#MW225056
2T3S1RFV#MW229562
2T3W1RFV#MW167758
2T3Y1RFV#MW167713
2T3Z1RFV#MW167692
RAV4
© 2022 Toyota Motor Sales, USA
Page 5 of 24
T-SB-0016-23
April 5, 2023
Water Entry From One or More Roof Rail Garnish Clips
Production Change Information (continued)
MODEL
RAV4
PLANT
PRODUCTION CHANGE EFFECTIVE VIN
TMMC North
2T3A1RFV#MC232946
2T3B1RFV#MC232951
2T3C1RFV#MC156938
2T3D1RFV#MC232678
2T3F1RFV#MC232943
2T3G1RFV#MC232959
2T3H1RFV#MC156934
2T3J1RFV#LC140921
2T3K1RFV#MC156950
2T3N1RFV#MC232932
2T3P1RFV#MC232958
2T3R1RFV#MC232941
2T3W1RFV#MC156949
2T3Y1RFV#MC156908
2T3Z1RFV#MC156930
TICO No. 1
JTMD6RFV#MD014202
JTMY23FV#LD061072
JTMB6RFV#MD013634
JTMBWRFV#KD002007
JTMD6RFV#MD013623
JTMDWRFV#LD073244
JTML6RFV#MD013592
JTMLWRFV#LD073356
JTMM6RFV#MD013605
JTMMWRFV#LD073405
JTMR6RFV#MD013619
JTMRWRFV#LD073417
JTMY23FV#KD002008
TICO No. 2
JTMD6RFV#MD508174
JTMDWRFV#LD551352
JTME6RFV#MD508200
JTMEWRFV#LD551353
JTMB6RFV#MD507966
JTMD6RFV#MD507947
JTMDWRFV#LD551199
RAV4 HV
© 2022 Toyota Motor Sales, USA
Page 6 of 24
T-SB-0016-23
April 5, 2023
Water Entry From One or More Roof Rail Garnish Clips
Production Change Information (continued)
MODEL
PLANT
PRODUCTION CHANGE EFFECTIVE VIN
TICO No. 2
JTME6RFV#MD507827
JTMEWRFV#LD545590
JTML6RFV#MD507828
JTMLWRFV#LD551314
JTMM6RFV#MD507968
JTMMWRFV#LD551354
JTMR6RFV#MD507964
JTMRWRFV#LD551358
Takaoka
JTMD6RFV#MJ003207
JTMDWRFV#LJ048050
JTME6RFV#MJ003449
JTMEWRFV#LJ050079
JTMRWRFV#KJ001016
JTMY23FV#LJ035993
JTMB6RFV#MJ003289
JTMD6RFV#MJ003164
JTMDWRFV#LJ050071
JTME6RFV#MJ003411
JTMEWRFV#LJ050080
JTMLWRFV#KJ026930
JTMMWRFV#KJ024654
JTMR6RFV#MJ003325
JTMRWRFV#LJ050248
TMMK
4T3B6RFV#MU047239
4T3D6RFV#MU047228
4T3DWRFV#MU028366
4T3E6RFV#MU047210
4T3EWRFV#LU010841
4T3L6RFV#MU031844
4T3LWRFV#MU028368
4T3M6RFV#MU031808
4T3MWRFV#MU028342
4T3R6RFV#MU031870
4T3RWRFV#MU028376
RAV4 HV
© 2022 Toyota Motor Sales, USA
Page 7 of 24
T-SB-0016-23
April 5, 2023
Page 8 of 24
Water Entry From One or More Roof Rail Garnish Clips
Production Change Information (continued)
MODEL
RAV4 HV
RAV4 Prime
PLANT
PRODUCTION CHANGE EFFECTIVE VIN
TMMC West
2T3B6RFV#MW026800
2T3BWRFV#MW124035
2T3D6RFV#MW026793
2T3DWRFV#MW124030
2T3E6RFV#MW026799
2T3EWRFV#LW099807
2T3L6RFV#MW019754
2T3LWRFV#MW122478
2T3M6RFV#MW019642
2T3MWRFV#MW123854
2T3R6RFV#MW019752
2T3RWRFV#MW124036
TICO No. 2
JTMFB3FV#MD009582
JTMGB3FV#MD009588
JTMAB3FV#MD009258
JTMCB3FV#MD009239
JTMEB3FV#MD009238
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TSB/Document ID: T-SB-0016-23
Replacement Service Bulletin Number:
MFR Communication Date: 2023-04-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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