ATTENTION:
GENERAL MANAGER
PARTS MANAGER
CLAIMS PERSONNEL
SERVICE MANAGER

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IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.

SERVICE BULLETIN
APPLICABILITY: 2013MY XV Crosstrek
2012MY-2013MY Impreza 2.0L Models
SUBJECT: “ Reed-Type” Wind Sound from Front
Windshield Molding
INTRODUCTION

NUMBER: 12-155-13R
DATE: 10/03/13
REVISED: 10/16/13

This bulletin provides a procedure to eliminate a “reed-type” whistling or screeching sound which
has been isolated to originating from the front windshield upper molding / weatherstrip. The
sound is most prevalent while driving at highway speeds (approximately 70-75 mph) when there
are crosswinds present. The procedure involves the installation of 2 small strips of EPDM foam
material, one under each upper corner area of the windshield molding lip to prevent the condition
from occurring.
PART INFORMATION
PART NAME

PART NUMBER

QUANTITY

Seal Upr Side

65078AJ000

2 per Vehicle

SERVICE PROCEDURE / INFORMATION
The photos below show the EPDM foam strip and for a size reference, a plastic trim tool which will
be used to help lift the seal lip and gain access to the body gap where the foam strip will be installed.

The foam strip has a backing which must be removed to expose its adhesive. The adhesive must be
“neutralized” by sticking it to a facial tissue (or equivalent) then peeling it off before beginning the
installation otherwise it will stick to the vehicle body or the weatherstrip.
Continued...
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles, or
to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how
to do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.

Bulletin Number: 12-155-13R; Date: 10/16/13

SUBARU OF AMERICA, INC. IS
“ISO 14001 COMPLIANT”
The international standard for excellence
in Environmental Management Systems.
Please recycle or dispose of automotive
products in a manner that is friendly to our
environment and in accordance with all
local, state and federal laws and regulations.

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Peeling the backing and sticking the foam to a tissue

Foam after removing it from the tissue and pulling off the excess paper

IMPORTANT: Road test the vehicle to confirm the condition exists before performing the repair
procedure outlined below. Time for pre and post-repair road testing is included in the repair time.
Starting about 3mm from the upper corner of the windshield weatherstrip and using a plastic trim tool,
CAREFULLY lift the lip of the seal free of the vehicle body to expose the body gap where the foam strip
will be installed. Insert one end of the foam strip then slowly start to work it down into the body gap as
you move your trim tool across toward the middle of the vehicle as shown in the photo below, left.
Windshield Seal

Seal Lip
Vehicle Body

Additional
EPDM Foam
Installed In
Body Gap

Original EPDM
attached to
windshield seal

Continued...
Bulletin Number: 12-155-13R; Date: 10/16/13

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3mm

In the photo on the leftt above, one trim tool was used to lift the seal lip and in the photo on the right,
a second trim tool is used to work the foam strip down into the body gap as you move across. Once
the foam strip is fully under the seal and into the body gap, use the trim tool to make sure the seal
lip is smoothed out and worked back down into its original position. After repeating the procedure
on the other side of the vehicle, road test the vehicle to confirm the sound is no longer present. Use
a clean shop cloth with a mild solvent (R-M Pre-Kleano #900 or equivalent) on it to wipe the body
clean of any remaining residue from installing the foam strip to complete the repair.
WARRANTY / CLAIM INFORMATION
For vehicles within the Basic New Car Limited Warranty period, this repair may be claimed using the
following information:
LABOR DESCRIPTION

LABOR
OPERATION #

FAIL
CODE

LABOR
TIME

Windshield Wind / Reed Sound Repair

A926-364

XBF-48

0.6

Bulletin Number: 12-155-13R; Date: 10/16/13

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