ATTENTION:
GENERAL MANAGER
PARTS MANAGER
CLAIMS PERSONNEL
SERVICE MANAGER

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IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.

SERVICE BULLETIN
APPLICABILITY: 2013MY BRZ
SUBJECT:

NUMBER: 07-79-13

Countermeasures for Frozen Power Windows

DATE: 10/30/13

INTRODUCTION
This bulletin provides information for 3 countermeasures to address concerns regarding power
window operation during cold weather when the door glass may become frozen to the outer
weatherstrip. The customer complaint(s) may be: the indexing feature (door glass drops slightly
when opening door) was inoperative, window(s) were inoperative, or the window switches were
blinking (indicates a need to reset the index function).
•

A revised outer weatherstrip is used if the nap (fuzzy) portion has been pulled away from the
rubber after freezing to the outside of the door glass.

•

A change has been made to both of the power window switches which decreases the distance
(stroke) of when the door glass lowers from 20mm to 10mm during the indexing function.
The indexing function is controlled by an input from the outer door handle to the BIU which
lowers the door glass slightly to clear the drip rail.

•

A change has been made to “guide door lifter” to prevent a rattling noise which may occur as
a result of the decreased index function door glass stroke.

NOTE: See the Appendix at the end of this bulletin for information on resetting the indexing
function should it become inoperative.
COUNTERMEASURE IN PRODUCTION
The countermeasures described above were incorporated into production as follows:
DESCRIPTION

STARTING VIN

Outer Weatherstrip Change

D*609749

Revised Power Window Switches

D*609511

Guide Door Lifter Change

D*609385

Continued...
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles, or
to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how
to do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.

Bulletin Number: 07-79-13; Date: 10/30/13

SUBARU OF AMERICA, INC. IS
“ISO 14001 COMPLIANT”
The international standard for excellence
in Environmental Management Systems.
Please recycle or dispose of automotive
products in a manner that is friendly to our
environment and in accordance with all
local, state and federal laws and regulations.

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PART INFORMATION
PART DESCRIPTION

PART NUMBER

WSTR OUT DR F RH

61280CA003

WSTR OUT DR F LH

61280CA013

SWITCH ASSY P W LHD

83071CA012

SWITCH ASSY P W SDL

83071CA041

GUIDE DR LIFTER
(2 per door)
SCREW TAP TRU M5

61155CA000
904530039

SERVICE PROCEDURE / INFORMATION
The outer door glass weatherstrip should only be replaced when the nap has become separated
from the rubber as described in the introduction of this bulletin. Follow the replacement procedure
outlined in the applicable Service Manual.
When replacing the power window switches, they must both be replaced at the same time otherwise,
the door glass index function stroke will be different from door to door. Follow the procedure
outlined in the applicable Service Manual for replacement of the power window switches.
IMPORTANT: The guide door lifters must be replaced at the same time the countermeasure power
window switches are installed. See the comparison illustration below.

Flat

Chamfering

OLD

NEW

Guide Door Lifter Service Procedure
•

With the door and the door glass fully closed, use masking tape to “mark” the position of the glass
in relation to the outer weatherstrip top edge as shown in the illustration below.

Continued...
Bulletin Number: 07-79-13; Date: 10/30/13

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•

Carefully remove both door glass assemblies following the procedures outlined in the applicable
Service Manual.

•

Remove the old guide door lifters from the door glass assembly and replace with the new parts.
The “flats” must be positioned at 12:00 and parallel to the bottom edge of the masking tape as
shown in the illustration below. The retaining screws can be reused and get torqued to 9.36 +/2.2 ft. lbs. Should any of the screws be misplaced, the replacement part number is 904530039.

•

Remove the masking tape then reinstall and adjust the door glass following the procedure outlined
in the applicable Service Manual.

•

NOTE: Please be sure to inform the customer that the window index stroke will change (be
reduced) as a result of these repairs and is not any indication that a further repair is needed.

WARRANTY / CLAIM INFORMATION
For vehicles within the Basic New Car Limited Warranty period, this repair may be claimed using the
following information:
LABOR DESCRIPTION

LABOR
OPERATION #

FAIL
CODE

LABOR
TIME

BRZ Frozen Power Window Repair

A850-104

UQG-48

1.0

APPENDIX (reprinted from the BRZ Owner’s Manual)

Bulletin Number: 07-79-13; Date: 10/30/13

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