NHTSA ID Number: 10235656
Manufacturer Communication Number: SF661_V2
TSB/Document Date: 2023-05-04
Summary
Revised Freightliner
and Western Star Field Service Campaign for Freightliner and Western Star Trucks with Cummins Engines, Cruise Control Indicator Light
Fig. 5, Reading the ECU Parameters
Page 8
Daimler Truck
North America LLC
Field Service Campaign
November 2022
SF661A
11.
Go to ‘Program Device,’ and make sure the correct vehicle identification number (VIN) appears in the window. See Fig. 6.
If the VIN that appears is incorrect, select ‘Remove’ at the far right of each VIN. Select ‘Remove All’ at the
bottom of the screen if multiple VINs are to be removed. See Fig. 6.
A
B
C
11/09/2022
f121325
A. Go to the ‘Program Device’ tab.
B. Select ‘Remove’ if the VIN that appears is incorrect.
C. Select ‘Remove All’ if multiple VINs are to be removed.
Fig. 6, Removing the Pending Requests
Page 9
Daimler Truck
North America LLC
Field Service Campaign
November 2022
SF661A
12.
To connect DiagnosticLink to the connected vehicle, select ‘Connected unit.’ See Fig. 7.
13.
To manually connect DiagnosticLink to the vehicle, select ‘Add request,’ shown in Fig. 7. Manually enter
the VIN, and select the device to be added. Select ‘OK.’ See Fig. 8.
A
B
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A. Select ‘Connected unit.’
B. Select ‘Add request.’
Fig. 7, Selecting Connected Unit
A
B
11/09/2022
A. Manually enter the VIN.
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B. Select ‘CGW04T.’
Fig. 8, Manually Connecting to DiagnosticLink
Page 10
Daimler Truck
North America LLC
Field Service Campaign
November 2022
SF661A
14.
Make sure that the VIN that appears is correct. Then select ‘Download data from server.’ See Fig. 9.
A
B
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A. Verify the VIN that appears is correct.
B. Select ‘Download data from server.’
Fig. 9, Downloading Data from Server
15.
Once the data download is complete, select ‘Next.’ See Fig. 10.
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Fig. 10, Data Downloaded from the Connected Unit
Page 11
Daimler Truck
North America LLC
Field Service Campaign
November 2022
SF661A
16.
Flash the CGW as follows.
16.1 Select ‘CGW02T - Central Gateway - OK’ as the device to program.’ See Fig. 11.
16.2 Select ‘Replace Device Setting with Server Configuration’ as the reprogramming operation.
. 11
See Fig.
NOTE: ‘Latest’ is the last service record (may be an old software), and ‘Newest’ is the most up-to-date software available. If the last service record is the most up-to-date software available, no ‘Newest’ record will be
provided; select ‘Newest.’ If ‘Newest’ is not available, select ‘Latest.’
16.3 Select the appropriate configuration to apply to the device, then select ‘Next. See Fig. 11.
A
B
C
D
11/09/2022
A.
B.
C.
D.
Select
Select
Select
Select
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‘CGW02T - Central Gateway - OK.’
‘Replace Device Settings with Server Configuration.’
the configuration to apply to the device.
‘Next.’
Fig. 11, Configuring DiagnosticLink for Device Programming
Page 12
Daimler Truck
North America LLC
Field Service Campaign
November 2022
SF661A
17.
Verify the VIN and hardware part number, then select ‘Start’ to program the selected device. See Fig. 12.
11/09/2022
f121331
Fig. 12, Starting to Flash CGW
Page 13
Daimler Truck
North America LLC
Field Service Campaign
November 2022
SF661A
18.
The updated software and parameters will be installed on the device. See Fig. 13.
11/09/2022
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Fig. 13, Programming the Device
19.
Once the programming is complete, a message will be displayed: ‘Programming was successfully completed.’ Select ‘Finish.’
20.
Turn the ignition to the OFF position, then disconnect DiagnosticLink from the vehicle.
21.
Close DiagnosticLink, wait for one minute, then restart DiagnosticLink.
22.
Turn the ignition to the ON position, then connect the vehicle to DiagnosticLink.
Page 14
Daimler Truck
North America LLC
Field Service Campaign
November 2022
SF661A
23.
From the menu bar, select ‘Actions,’ then go to ‘Instrument Cluster Automatic Configuration.’ See Fig. 14.
A
B
11/07/2022
A. Select ‘Actions.’
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B. Select ‘Instrument Cluster Automatic Configuration.’
Fig. 14, Opening the Instrument Cluster Automatic Configuration Window
Page 15
Daimler Truck
North America LLC
Field Service Campaign
November 2022
SF661A
24.
Verify that ‘Auto-config ECU List’ is selected. Select ‘Start’ to begin the automatic configuration of the instrument cluster. See Fig. 15.
A
11/09/2022
B
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A. Select ‘Auto-config ECU List.’
B. Select ‘Start.’
Fig. 15, Instrument Cluster Automatic Configuration Window
25.
Once the configuration is complete, turn the ignition to the OFF position, then disconnect DiagnosticLink
from the vehicle.
26.
Close and restart DiagnosticLink, then wait for one minute.
27.
Turn the ignition to the ON position, then connect the vehicle to DiagnosticLink.
28.
Clear any inactive faults, and troubleshoot the active faults, if any.
29.
Turn the ignition to the OFF position, disconnect DiagnosticLink from the vehicle, and close DiagnosticLink.
Page 16
Daimler Truck
North America LLC
Field Service Campaign
November 2022
SF661A
30.
Inside the cab, carefully remove the label that reads ‘IMPORTANT CRUISE CONTROL LAMP WILL NOT
ILLUMINATE WHEN CRUISE IS ACTIVATED.’ The label is located on the dash A-panel, near the driver
instrument panel. See Fig. 16.
CRUISE CONTRO
L LAM
WILL NOT ILLUMINA P
TE
WHEN CRUISE IS
ACTIVATED
CRUISE CONTROL
LAMP
WILL NOT ILLUMINATE
WHEN CRUISE IS
ACTIVATED
24-02092-000
24-02092-000
11/14/2022
f602946
Fig. 16, Removing the Label
IMPORTANT: Carefully remove any remaining adhesive residue from the panels after the labels are removed.
31.
Clean a spot on the base label (Form WAR259) and attach a campaign completion sticker for SF661
(Form WAR261), indicating this work has been completed.
Page 17
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TSB/Document ID: SF661_V2
Replacement Service Bulletin Number:
MFR Communication Date: 2023-04-20
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: VEHICLE SPEED CONTROL
MFR Component System:
MFR Component Subsystem:
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