NHTSA ID Number: 10235625
Manufacturer Communication Number: N222375791
TSB/Document Date: 2023-05-04
Summary
Customer Satisfaction Program - Due to the industry-wide semiconductor shortage, the park assist feature is not functional on certain 2022 and 2023 model year vehicles, built beginning December 2, 2021. The affected vehicle owners should have been made aware of the condition at sale, and notified, that once parts are available, they would be eligible for a no additional cost retrofit to enable the feature. Dealers are to replace the park assist control module to restore the Park Assist feature. Note: some vehicles may also require reprogramming of the instrument cluster or the active safety control module.
Customer Satisfaction Program
N222375791 Park Assist Retrofit
5.
Record SPS Warranty Claim Code on job card for warranty transaction submission.
6.
Clear all DTCs.
Note: Depending upon vehicle RPO, it may be equipped with both front and rear parking assist or just rear park assist.
7.
Verify parking assist is now active on vehicle.
XT4 with UD5 without UGN, UVZ, or UKL
6288463
Note: The wiring harness for the Parking Assist Control Module may be wrapped around an adjacent wiring harness as
shown above. Remove the attaching tape by unwrapping. Do NOT cut the tape as it could damage the wiring harness.
1.
Install the new Parking Assist Control Module. Refer to Parking Assist Control Module Replacement in SI.
Caution: When starting SPS2, select Reprogram NOT Replace and Reprogram.
2.
Reprogram the Parking Assist Control Module. Refer to K182 Parking Assist Control Module: Programming and
Setup in SI.
3.
Perform setup and configuration on the Parking Assist Control Module. Refer to K182 Parking Assist Control
Module: Programming and Setup in SI.
Note: This programming event is for “Setup and Configuration” only.
4.
Perform setup and configuration on the Instrument Cluster. Refer to P16 Instrument Cluster: Programming and
Setup.
5644478
Page 11 of 23
Customer Satisfaction Program
N222375791 Park Assist Retrofit
Note: The screenshot above is an example of module programming and may not be indicative of the specific module that
is being programmed. Module selection and VIN information have been blacked out.
Important: To avoid warranty transaction rejections, you MUST record the warranty claim code provided on the Warranty
Claim Code (WCC) screen shown above on the job card. Refer to callout 1 above for the location of the WCC on the
screen.
5.
Record SPS Warranty Claim Code on job card for warranty transaction submission.
6.
Clear all DTCs.
Note: Depending upon vehicle RPO, it may be equipped with both front and rear parking assist or just rear park assist.
7.
Verify parking assist is now active on vehicle.
XT4 with UD5 with UGN, UVZ, or UKL
6288463
Note: The wiring harness for the Parking Assist Control Module may be wrapped around an adjacent wiring harness as
shown above. Remove the attaching tape by unwrapping. Do NOT cut the tape as it could damage the wiring harness.
1.
Install the new Parking Assist Control Module. Refer to Parking Assist Control Module Replacement in SI.
Caution: When starting SPS2, select Reprogram NOT Replace and Reprogram.
2.
Reprogram the Parking Assist Control Module. Refer to K182 Parking Assist Control Module: Programming and
Setup in SI.
3.
Perform setup and configuration on the Parking Assist Control Module. Refer to K182 Parking Assist Control
Module: Programming and Setup in SI.
Note: This programming event is for “Setup and Configuration” only.
4.
Perform setup and configuration on the Instrument Cluster. Refer to P16 Instrument Cluster: Programming and
Setup.
5.
Reprogram the Active Safety Control Module. Refer to K124 Active Safety Control Module: Programming and
Setup.
Page 12 of 23
Customer Satisfaction Program
N222375791 Park Assist Retrofit
5644478
Note: The screenshot above is an example of module programming and may not be indicative of the specific module that
is being programmed. Module selection and VIN information have been blacked out.
Important: To avoid warranty transaction rejections, you MUST record the warranty claim code provided on the Warranty
Claim Code (WCC) screen shown above on the job card. Refer to callout 1 above for the location of the WCC on the
screen.
6.
Record SPS Warranty Claim Code on job card for warranty transaction submission.
7.
Clear all DTCs.
Note: Depending upon vehicle RPO, it may be equipped with both front and rear parking assist or just rear park assist.
8.
Verify parking assist is now active on vehicle.
Silverado/Sierra (Includes both 2022 and 2023 LDs and HDs)
6288463
Note: The wiring harness for the Parking Assist Control Module may be wrapped around an adjacent wiring harness as
shown above. Remove the attaching tape by unwrapping. Do NOT cut the tape as it could damage the wiring harness.
1.
Install the new Parking Assist Control Module. Refer to Parking Assist Control Module Replacement in SI.
Caution: When starting SPS2, select Reprogram NOT Replace and Reprogram.
2.
Reprogram the Parking Assist Control Module. Refer to K182 Parking Assist Control Module: Programming and
Setup in SI.
Page 13 of 23
Customer Satisfaction Program
N222375791 Park Assist Retrofit
3.
Perform configuration on the Parking Assist Control Module. Refer to K182 Parking Assist Control Module:
Programming and Setup in SI.
4.
Reprogram the Body Control Module. Refer to K9 Body Control Module: Programming and Setup in SI.
Note: This programming event is for “Programming and Configuration” only.
5.
Perform program and configuration on the Instrument Cluster. Refer to P16 Instrument Cluster: Programming and
Setup in SI.
5644478
Note: The screenshot above is an example of module programming and may not be indicative of the specific module that
is being programmed. Module selection and VIN information have been blacked out.
Important: To avoid warranty transaction rejections, you MUST record the warranty claim code provided on the Warranty
Claim Code (WCC) screen shown above on the job card. Refer to callout 1 above for the location of the WCC on the
screen.
6.
Record SPS Warranty Claim Code on job card for warranty transaction submission.
7.
Clear all DTCs.
Note: Depending upon vehicle RPO, it may be equipped with both front and rear parking assist or just rear park assist.
8.
Verify parking assist is now active on vehicle.
Enclave with UGN, UVZ, or UKL
6288463
Page 14 of 23
Customer Satisfaction Program
N222375791 Park Assist Retrofit
Note: The wiring harness for the Parking Assist Control Module may be wrapped around an adjacent wiring harness as
shown above. Remove the attaching tape by unwrapping. Do NOT cut the tape as it could damage the wiring harness.
1.
Install the new Parking Assist Control Module. Refer to Parking Assist Control Module Replacement in SI.
Caution: When starting SPS2, select Reprogram NOT Replace and Reprogram.
2.
Reprogram the Parking Assist Control Module. Refer to K182 Parking Assist Control Module: Programming and
Setup in SI.
3.
Perform configuration on the Parking Assist Control Module. Refer to K182 Parking Assist Control Module:
Programming and Setup in SI.
Note: This programming event is for “Setup and Configuration” only.
4.
Perform setup and configuration on the Instrument Cluster. Refer to P16 Instrument Cluster: Programming and
Setup.
5.
Reprogram the Active Safety Control Module. Refer to K124 Active Safety Control Module: Programming and
Setup.
5644478
Note: The screenshot above is an example of module programming and may not be indicative of the specific module that
is being programmed. Module selection and VIN information have been blacked out.
Important: To avoid warranty transaction rejections, you MUST record the warranty claim code provided on the Warranty
Claim Code (WCC) screen shown above on the job card. Refer to callout 1 above for the location of the WCC on the
screen.
6.
Record SPS Warranty Claim Code on job card for warranty transaction submission.
7.
Clear all DTCs.
Note: Depending upon vehicle RPO, it may be equipped with both front and rear parking assist or just rear park assist.
8.
Verify parking assist is now active on vehicle.
Page 15 of 23
Customer Satisfaction Program
N222375791 Park Assist Retrofit
Enclave without UGN, UVZ, or UKL
6288463
Note: The wiring harness for the Parking Assist Control Module may be wrapped around an adjacent wiring harness as
shown above. Remove the attaching tape by unwrapping. Do NOT cut the tape as it could damage the wiring
harness.
1.
Install the new Parking Assist Control Module. Refer to Parking Assist Control Module Replacement in SI.
Caution: When starting SPS2, select Reprogram NOT Replace and Reprogram.
2.
Reprogram the Parking Assist Control Module. Refer to K182 Parking Assist Control Module: Programming and
Setup in SI.
3.
Perform configuration on the Parking Assist Control Module. Refer to K182 Parking Assist Control Module:
Programming and Setup in SI.
Note: This programming event is for “Setup and Configuration” only.
4.
Perform setup and configuration on the Instrument Cluster. Refer to P16 Instrument Cluster: Programming and
Setup.
5644478
Note: The screenshot above is an example of module programming and may not be indicative of the specific module that
is being programmed. Module selection and VIN information have been blacked out.
Important: To avoid warranty transaction rejections, you MUST record the warranty claim code provided on the Warranty
Claim Code (WCC) screen shown above on the job card. Refer to callout 1 above for the location of the WCC on the
screen.
Page 16 of 23
Customer Satisfaction Program
N222375791 Park Assist Retrofit
5.
Record SPS Warranty Claim Code on job card for warranty transaction submission.
6.
Clear all DTCs.
Note: Depending upon vehicle RPO, it may be equipped with both front and rear parking assist or just rear park assist.
7.
Verify parking assist is now active on vehicle.
Acadia with UGN, UVZ, or UKL
6288463
Note: The wiring harness for the Parking Assist Control Module may be wrapped around an adjacent wiring harness as
shown above. Remove the attaching tape by unwrapping. Do NOT cut the tape as it could damage the wiring harness.
1.
Install the new Parking Assist Control Module. Refer to Parking Assist Control Module Replacement in SI.
Caution: When starting SPS2, select Reprogram NOT Replace and Reprogram.
2.
Reprogram the Parking Assist Control Module. Refer to K182 Parking Assist Control Module: Programming and
Setup in SI.
3.
Perform configuration on the Parking Assist Control Module. Refer to K182 Parking Assist Control Module:
Programming and Setup in SI.
Note: This programming event is for “Setup and Configuration” only.
4.
Perform setup and configuration on the Instrument Cluster. Refer to P16 Instrument Cluster: Programming and
Setup.
5.
Reprogram the Active Safety Control Module. Refer to K124 Active Safety Control Module: Programming and
Setup.
Page 17 of 23
Customer Satisfaction Program
N222375791 Park Assist Retrofit
5644478
Note: The screenshot above is an example of module programming and may not be indicative of the specific module that
is being programmed. Module selection and VIN information have been blacked out.
Important: To avoid warranty transaction rejections, you MUST record the warranty claim code provided on the Warranty
Claim Code (WCC) screen shown above on the job card. Refer to callout 1 above for the location of the WCC on the
screen.
6.
Record SPS Warranty Claim Code on job card for warranty transaction submission.
7.
Clear all DTCs.
Note: Depending upon vehicle RPO, it may be equipped with both front and rear parking assist or just rear park assist.
8.
Verify parking assist is now active on vehicle.
Acadia without UGN, UVZ, or UKL
6288463
Note: The wiring harness for the Parking Assist Control Module may be wrapped around an adjacent wiring harness as
shown above. Remove the attaching tape by unwrapping. Do NOT cut the tape as it could damage the wiring harness.
1.
Install the new Parking Assist Control Module. Refer to Parking Assist Control Module Replacement in SI.
Caution: When starting SPS2, select Reprogram NOT Replace and Reprogram.
2.
Reprogram the Parking Assist Control Module. Refer to K182 Parking Assist Control Module: Programming and
Setup in SI.
Page 18 of 23
Customer Satisfaction Program
N222375791 Park Assist Retrofit
3.
Perform configuration on the Parking Assist Control Module. Refer to K182 Parking Assist Control Module:
Programming and Setup in SI.
Note: This programming event is for “Setup and Configuration” only.
4.
Perform setup and configuration on the Instrument Cluster. Refer to P16 Instrument Cluster: Programming and
Setup.
5644478
Note: The screenshot above is an example of module programming and may not be indicative of the specific module that
is being programmed. Module selection and VIN information have been blacked out.
Important: To avoid warranty transaction rejections, you MUST record the warranty claim code provided on the Warranty
Claim Code (WCC) screen shown above on the job card. Refer to callout 1 above for the location of the WCC on the
screen.
5.
Record SPS Warranty Claim Code on job card for warranty transaction submission.
6.
Clear all DTCs.
Note: Depending upon vehicle RPO, it may be equipped with both front and rear parking assist or just rear park assist.
7.
Verify parking assist is now active on vehicle.
Blazer with UGN, UVZ, or UKL
6288463
Note: The wiring harness for the Parking Assist Control Module may be wrapped around an adjacent wiring harness as
shown above. Remove the attaching tape by unwrapping. Do NOT cut the tape as it could damage the wiring harness.
Page 19 of 23
Customer Satisfaction Program
N222375791 Park Assist Retrofit
1.
Install the new Parking Assist Control Module. Refer to Parking Assist Control Module Replacement in SI.
Caution: When starting SPS2, select Reprogram NOT Replace and Reprogram.
2.
Reprogram the Parking Assist Control Module. Refer to K182 Parking Assist Control Module: Programming and
Setup in SI.
3.
Perform configuration on the Parking Assist Control Module. Refer to K182 Parking Assist Control Module:
Programming and Setup in SI.
Note: This programming event is for “Setup and Configuration” only.
4.
Perform setup and configuration on the Instrument Cluster. Refer to P16 Instrument Cluster: Programming and
Setup.
5.
Reprogram the Active Safety Control Module. Refer to K124 Active Safety Control Module: Programming and
Setup.
5644478
Note: The screenshot above is an example of module programming and may not be indicative of the specific module that
is being programmed. Module selection and VIN information have been blacked out.
Important: To avoid warranty transaction rejections, you MUST record the warranty claim code provided on the Warranty
Claim Code (WCC) screen shown above on the job card. Refer to callout 1 above for the location of the WCC on the
screen.
6.
Record SPS Warranty Claim Code on job card for warranty transaction submission.
7.
Clear all DTCs.
Note: Depending upon vehicle RPO, it may be equipped with both front and rear parking assist or just rear park assist.
8.
Verify parking assist is now active on vehicle.
Page 20 of 23
Customer Satisfaction Program
N222375791 Park Assist Retrofit
Blazer without UD5 with UGN, UVZ, or UKL
6288463
Note: The wiring harness for the Parking Assist Control Module may be wrapped around an adjacent wiring harness as
shown above. Remove the attaching tape by unwrapping. Do NOT cut the tape as it could damage the wiring
harness.
1.
Install the new Parking Assist Control Module. Refer to Parking Assist Control Module Replacement in SI.
Caution: When starting SPS2, select Reprogram NOT Replace and Reprogram.
2.
Reprogram the Parking Assist Control Module. Refer to K182 Parking Assist Control Module: Programming and Setup
in SI.
3.
Perform configuration on the Parking Assist Control Module. Refer to K182 Parking Assist Control Module:
Programming and Setup in SI.
Note: This programming event is for “Setup and Configuration” only.
4.
Perform setup and configuration on the Instrument Cluster. Refer to P16 Instrument Cluster: Programming and
Setup.
5644478
Note: The screenshot above is an example of module programming and may not be indicative of the specific module
that is being programmed. Module selection and VIN information have been blacked out.
Important: To avoid warranty transaction rejections, you MUST record the warranty claim code provided on the
Warranty Claim Code (WCC) screen shown above on the job card. Refer to callout 1 above for the location of the WCC
on the screen.
Page 21 of 23
Customer Satisfaction Program
N222375791 Park Assist Retrofit
5.
Record SPS Warranty Claim Code on job card for warranty transaction submission.
6.
Clear all DTCs.
Note: Depending upon vehicle RPO, it may be equipped with both front and rear parking assist or just rear park assist.
7.
Verify parking assist is now active on vehicle.
Dealer Responsibility
All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in dealers' possession
and subject to this program must be held and inspected/repaired per the service procedure of this bulletin before
customers take possession of these vehicles. Involved vehicles must be held and not delivered to customers, dealertraded, released to auction, used for demonstration, or any other purpose.
All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System
(CPOIS) will be de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting
an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified
for sale within the CPOIS system, or once again be used in the CTP program.
Dealers are to service all vehicles subject to this program at no charge to customers, regardless of mileage, age of vehicle,
or ownership, through May 31, 2026. Customers who have recently purchased vehicles sold from your vehicle inventory,
and for which there is no customer information indicated on the involved vehicle listing, are to be contacted by the dealer.
Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A
copy of the customer letter is provided in this bulletin for your use in contacting customers. Program follow-up cards
should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this program enters your vehicle inventory or is in your facility for service
through May 31, 2026, you must take the steps necessary to be sure the program correction has been made before
selling or releasing the vehicle.
Dealer Reports – For USA & Export
For dealers with involved vehicles, a listing has been prepared and will be available through GM GlobalConnect Maxis
Field Action Reports or sent directly to export dealers. The Inventory tab of the dealer reports will contain VINs that
apply to this field action. This information is intended to assist dealers with the PROMPT COMPLETION of these
vehicles. The Customer In-Service tab will contain customer names and addresses from Motor Vehicle Registration
Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete
this field action may be a violation of law in several states.
Courtesy Transportation – For USA & Canada
Courtesy transportation is available for customers whose vehicles are involved in a product program and still within the
warranty coverage period. See General Motors
Service Policies and Procedures Manual for courtesy transportation
program details.
Customer Notification
USA & Canada - General Motors will notify customers of this program on their vehicle (see copy of customer letter included
with this bulletin).
Export - Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor
Vehicle Safety Act. For owners outside these areas, dealers should notify customers using the attached sample letter.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of
conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained
technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT
assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your
vehicle may benefit from the information.
We Support
Voluntary Technician
Certification
Page 22 of 23
Customer Satisfaction Program
N222375791 Park Assist Retrofit
This notice applies to your vehicle, VIN: ________________________________
Dear General Motors Customer:
Our records indicate that, at the time you purchased or leased your GM vehicle, the vehicle was not equipped with Rear
or Front and Rear Park Assist due to an industry-wide parts shortage.
We are pleased to inform you that you are now able to schedule an appointment with your GM dealer so they can
enable your Rear or Front and Rear Park Assist feature.
What We Will Do: Your GM dealer will install the required parts and software in your vehicle to enable your Rear or
Front and Rear Park Assist feature. This service will be performed for you at no charge until May 31, 2026.
What You Should Do: We recommend that you contact your GM dealer as soon as possible to schedule an
appointment for this retrofit. By scheduling an appointment, your dealer can order the necessary parts to be available
on your scheduled appointment date.
If you have any questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer
Assistance Center at the number listed below.
For the hearing or speech impaired, please contact our Customer Assistance Center using the Telecommunication
Relay Service by dialing 711 then providing the appropriate Customer Assistance Center number for your vehicle.
Division
Cadillac
Chevrolet
GMC
Puerto Rico – English
Puerto Rico – Español
Virgin Islands
Number
1-800-333-4223
1-800-222-1020
1-800-462-8782
1-866-467-9700
1-866-467-9700
1-866-467-9700
Text Telephones (TTY)
711 / 1-800-833-2438
711 / 1-800-833-2438
711 / 1-800-833-2438
We truly appreciate you taking the time to retrofit your vehicle as we know your time is valuable. We want you to know
that we will do our best, throughout your ownership experience, to ensure that your GM vehicle provides you with many
miles of enjoyable driving.
Neelie O’Connor
Global Executive Director
Customer Experience Operations
N222375791
Page 23 of 23
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TSB/Document ID: N222375791
Replacement Service Bulletin Number:
MFR Communication Date: 2023-05-04
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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