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NHTSA ID Number: 10235598

Manufacturer Communication Number: TI-327

TSB/Document Date: 2023-05-04


Summary

Describes the procedure to replace the idler and/or drive head assemblies for the Solera Classic Awning.


LiPPERTeBay logo SOLERA® CLASSIC AWNING
Oi HEAD REPLACEMENT

AWNINGS

Purpose

This docuraent describes the procedure to replace the idler and/or drive head assemblies for the Solera Classic
Awning. Fight callouts describe the various names of the parts and assemblies used in the instructions.

AWARNING

Always wear e ‘otection when performing service or maintenance to the unit. Other safety
equipment to consider includes hearing protection, gloves and possibly a full face shield,
depending on the nature of the service.

ACAUTION

Moving parts can pinch, crush or cut. Keep clear and use caution.

Idler
Head
Assembly

Fabric

Drive
Head
Assembly

Drive
Idler Support Support Arm
Arm Assembly Assembly

| Outer Arm Fe

Rev: 04.26.2023 CCD-0002738

SOLERA® CLASSIC AWNING
HEAD REPLACEMENT

AWNINGS

CJ UiPPERT

Resources Required

+1-2 People, depending on task + Zip ties

+ Cordless or @lectric drill or screw gun + Padded locking pliers

+ Appropriate déilpbits + Two hairpin cotter pins
+ Non-permanent method of marking

ie

Preparation

NOTE: Some parts are not shown for clarity.

1. Onthe drive head assembly, flip the cam lock (Fig. 2A) into the down position and extend the awning
out approximately one foot.

Adjust the awing so that the drive head shaft (Fig. 3B) hole aligns with the end cap hole (Fig. 3A) to insert a
hairpin cotter pin (Fig. 3C).

Insert the hairpin cotter pin (Fig. 3C) through the drive head end cap into the shaft of the head assembly.
Adjust the awing so that the idler head shaft (Fig. 4A) hole aligns with the end cap hole (Fig. 4B) to insert a
hairpin cotter pin (Fig. 4C).

Insert the hairpin cotter pin (Fig. 4C) through the idler head end cap into the shaft on the head
assembly.

Rev: 04.26.2023 CCD-0002738

SOLERA® CLASSIC AWNING
HEAD REPLACEMENT

AWNINGS

CJ LUiPPERT

NOTE: Marking the position of the cam lock is only necessary if the drive head assembly is being replaced.

6. Makeanon-permanent mark on the roll tube (Fig. 5A) indicating the position of the cam lock
(Fig. 58), This mark will assist in re-positioning the cam lock from the new drive head assembly on the
Solera Clasic Manual Awning roll tube.

% Fi. 5 |

NOTE: Marking the position of the idler head assembly is only necessary if the idler head is being replaced.

7. — If replacing the idler head assembly, make a non-permanent mark on the roll tube (Fig. 6A) indicating
the position of the bottom of the idler end cap (Fig. 6B). This mark will assist in re-positioning the new
idler head assembly on the Solera Classic Manual Awning roll tube.

Rev: 04.26.2023 CCD-0002738

SOLERA® CLASSIC AWNING
HEAD REPLACEMENT

AWNINGS

CJ LUiPPERT

8. Zip tie (Fig. 7A) both support arm assemblies. Place the zip tie around the outer arm (Fig. 7B)
and the support arm (Fig. 7C). This will keep the outer arm in place while replacing the
drivefidler head assemblies.

i) Fig. 7 |

Procedure

Replacing the Drive Head Assembly

NOTE: If replacing both the drive and the idler head assemblies, replace one side at a time, starting with
the drive head assembly first. The instructions that follow are for replacing the drive head assembly.

NOTE: Some parts are not shown for clarity.

Failure to maintain control of the roll tube or the drive head assembly may result
in serious injury or property damage.

Make sure to do the steps in the Preparation section before proceeding with step 1.

1. While one person holds the roll tube (Fig. 8A), remove the screw (Fig. 8B) holding the drive head
assembly (Fig. 8C) onto the support arm assembly (Fig. 8D). Set the screw aside for future use in the
installation process.

Rev: 04.26.2023 CCD-0002738

SOLERA® CLASSIC AWNING
HEAD REPLACEMENT

VLiPPERT
PMI ek

Remove the drive head assembly (Fig. 9E) from the support arm assembly (Fig. 9F).

2.

%
The spting is under extreme tension. Improper handling could cause death, serious injury
or property damage.

%,

With an assistafiholding the roll tube (Fig. 9C), firmly take hold of the drive head (Fig. 9E) with a pair of

padded locking pliers.
NOTE: Padding the locking pliers will prevent scratching components.

4. — Flip the cam lock (Fig. 9D) up to the roll up position.
Remove the hairpin cotter pin (Fig. 9A) from the drive head end cap (Fig. 9B).

5.
NOTE: Make sure you keep a firm grip on the head assembly (Fig. 9E) to ensure it doesn't spin freely and

cause injury to anyone.
Slowly rotate the drive head assembly (Fig. 9E) to release tension by rotating the drive head with padded

6.
locking pliers.

eee

b Va)

is released, remove the three screws (Fig. 10A) holding the drive head end cap

After the tension i
(Fig. 10B) onto the roll tube (Fig. 10C). Set the screws aside for future use in the installation process.

Rev: 04.26.2023

CCD-0002738

SOLERA® CLASSIC AWNING
HEAD REPLACEMENT

AWNINGS

(VYLiPPERT

8. Remove the drive head assembly (Fig. 11A) from the roll tube (Fig. 11B).

Make sure the cam lock is in the down (roll out) position (Fig. 12D) and the drive head (Fig. 12E) is front facing.
Make sure the new drive head assembly is in the same position as the old drive head assembly when it was
removed from the roll tube. Insert a hairpin cotter pin (Fig. 12F) into the new drive head end cap (Fig. 12A).
Locate the cam lock mark applied in step 6 of the Preparation section. Slide the Solera spring assembly
into the roll tube so that the cam lock lines up with the cam lock marking on the roll tube (Fig. 5).
Confirm the end cap (Fig. 12A) is fully seated on the end of the roll tube (Fig. 12B) and the holes in the
end cap and the roll tube are aligned.

Fasten the new drive head end cap assembly (Fig. 12E) onto the roll tube (Fig. 12B) with the three
previously-removed screws (step 7, Fig. 10). If the screws/screw holes have been stripped, consider
using #10 screws to ensure a secure fit (Fig. 12C).

Rev: 04.26.2023 CCD-0002738

SOLERA® CLASSIC AWNING

CUiPPERT HEAD REPLACEMENT

14. Remove the hairpin cotter pin and apply tension to the spring assembly by turning the drive head
(Fig. 12E) in a counterclockwise direction using padded locking pliers. The number of turns is determined by the
positiop,and size of the awning. See the Solera Classic Awnings Drive/Idler Head Assembly Install Turn Chart.

NOTE: Paddingrthe locking pliers will prevent scratching components.

‘be,
NOTE: If the awnirigi in the extended position, greater than one foot, the springs will require more turns to set
proper tensioAty,

Sp
NOTE: Make sure the drive head (Fig. 14) is facing the proper direction so that the outer support arm (Fig. 14F)
can be re-inserted.
15. Re-insert a hairpin cotter pin into the drive head end cap (Fig. 14A) after the proper amount of tension

has been set (Fig. 13).

Solera Classic Awnings Drive/Idler Head Assembly Install Turn Chart
Size Turns
6 ft to 10 ft 4
11 ft to 14 ft 5
15 ft to 18 ft 6
19 ft and up 8

Slide the right support arm assembly (Fig. 14F) into the drive head assembly (Fig. 14E) of the roll tube
(Fig. 14B). Align the holes (Fig.14C) and secure using the previously removed screw (Fig. 14D).

Remove both hairpin cotter pins if only installing the drive side. Keep the hairpin cotter pins inserted if
also replacing the idler side.

Cut the zip ties (Fig. 7A) from top of the support arms. If replacing both the drive and idler head
assemblies, wait to cut the zip ties until the idler side is complete.

Rev: 04.26.2023 CCD-0002738

SOLERA® CLASSIC AWNING
HEAD REPLACEMENT

AWNINGS

VLiPPERT

Replacing Idler Head Assembly

& [AWARNING

Failure to maintain control of the roll tube or the idler head assembly may result
0, in serious injury or property damage.

NOTE: Some parts fe not shown for clarity. Hairpin must be in place as stated above prior to work.

Make sure to do the steps in the Preparation section before proceeding with step 1.
1. While one person holds the roll tube (Fig. 15F), remove the screw (Fig. 15B) holding the idler head

assembly (Fig. 15A) onto the outer support arm assembly (Fig. 15C). Set the screw aside for future use
in the installation process.

The spring is under extreme tension. Improper handling could cause death, serious injury
or property damage.

2. Remove the idler head assembly (Fig. 15A) from the outer support arm assembly (Fig. 15C).
3. With an assistant holding the roll tube (Fig. 15F), firmly take hold of the idler head (Fig. 15A) with a pair
of padded locking pliers.
NOTE: Padding the locking pliers will prevent scratching components.
4. Remove the hairpin cotter pin (Fig. 15D) from the idler end cap (Fig. 15E).

NOTE: Make sure you keep a firm grip on the head assembly (Fig. 15A) to ensure it doesn't spin freely and
cause injury to anyone.

Slowly rotate the idler head assembly (Fig. 16A) to release tension by rotating the idler head with
padded locking pliers.

After the tension is released, remove the three screws (Fig. 16A) holding the idler head end cap

(Fig. 16C) onto the roll tube (Fig. 16D). Set the screws aside for future use in the installation process.
Remove the idler head assembly (Fig. 16A) from the roll tube (Fig. 17B).

Rev: 04.26.2023 Page 8 CCD-0002738

SOLERA® CLASSIC AWNING
HEAD REPLACEMENT

AWNINGS

VLiPPERT

Make sure that the new idler head assembly (Fig. 17A) is front facing and re-insert a hairpin cotter pin
(Fig. 15D) into the idler end cap.

Align the idler head with the previously made mark on the roll tube, step 7, Fig. 6 in the Preparation
section of the document. Insert the new idler head assembly into the roll tube.

Confirm the end cap (Fig. 16C) is fully seated on the end of the roll tube (Fig. 16D) and the holes in the
end cap and the roll tube are aligned.

Fasten the new idler head end cap assembly (Fig. 16B) into the roll tube (Fig. 16D) with the three
previously removed screws (step 6, Fig. 16A). If the screws/screw holes have been stripped, consider
using #10 screws to ensure a secure fit.

Remove the hairpin cotter pin and apply tension to the spring assembly by turning the idler head in

a clockwise direction using padded locking pliers. The number of turns is determined by the position
and size of the awning. See the Solera Classic Awnings Drive/Idler Head Assembly Install Turn Chart.

NOTE: Padding the locking pliers will prevent scratching components.

Rev: 04.26.2023 Page 9 CCD-0002738

1

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TSB/Document ID: TI-327

Replacement Service Bulletin Number:

MFR Communication Date: 2023-04-26

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

MFR Component System:

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