STEERING

23-ST-004G

APRIL 2023

SEE BELOW

STEERING UNIVERSAL JOINT NOISE INSPECTION AND
GREASE APPLICATION
Description: This bulletin describes the procedure to inspect the steering universal joint dust
cover for noise, and if necessary, apply grease on certain Genesis vehicles.

STUI
•

This TSB includes a STUI photo as a requirement. Where indicated, please include
the last 6 digits of the VIN and date of repair on a piece of paper. Ensure the VIN and
date of repair are clearly visible. Finally, please ensure the captured picture is
completed according to the steps in the TSB and uploaded to STUI. All claims that
have incomplete, missing, or incorrect pictures are subject to debit.

Applicable Vehicles:
•
•
•
•
•
•

21-24MY G80 (RG3)
23-24MY Electrified G80 (RG3 EV)
23-24MY G90 (RS4)
22-24MY GV70 (JK1)
24MY Electrified GV70 (JK1 EV)
21-24MY GV80 (JX1)

Parts Information:

Universal Joint Lock Bolt

56415-J5000

Panorama Loop Grease

81685-3S000

All

2 each
Use a total of 10cc (about 2 teaspoons)
1 container / 30 vehicles

Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair

STEERING UNIVERSAL JOINT NOISE INSPECTION AND GREASE APPLICATION
Warranty Information:

All

56415F05

GV80 (JX1)
G80 (RG3)
G90 (RS4)

56415F06

Electrified G80
(RG3 EV)

56415F07

GV70 (JK1)

56415F08

Electrified
GV70
(JK1 EV)

56415F09

Dust Cover Noise
Inspection

0.3 M/H

0.7 M/H
Dust Cover Noise
Inspection, Universal
Joint Removal, and
Grease Application

0.9 M/H

56400-XXXXX

Q55

ZZ5

0.8 M/H
1.2 M/H

NOTE 1: Normal warranty applies.
NOTE 2: Refer to applicable parts catalog for full causal part number.
NOTE 3: Please claim $2.50 on sublet for the use of panorama loop grease for op codes 56415F06F09.
Service Procedure Overview:

Dust Cover Noise Inspection

Is noise
present?

No

Yes

Remove Crash Pad
Lower Panel & Knee
Airbag

Remove U-joint Upper

Remove foreign
materials from humidity
unit of sliding bearing

Apply grease evenly by
pushing dust cover up &
down

Move dust cover up &
down at least 5 times

Check for noise, then
reinstall.

Complete

TSB #: 23-ST-004G

Page 2 of 10
SUBJECT:

STEERING UNIVERSAL JOINT NOISE INSPECTION AND GREASE APPLICATION
Inspection Procedure:
1.

With the ignition ON (engine running if applicable), turn the steering wheel left/right repeatedly
and listen for any abnormal noises around the universal joint dust cover.
Refer to the videos below for inspection of universal joint dust cover noise.
Noise Video 1: https://youtu.be/jPXNQpof5Aw
Noise Video 2:

Noise Video 3:
Noise Video 4:
If a noise is heard in the area, proceed to removing the crash pad lower panel and knee airbag,
and perform the cleaning and grease application per service procedures below.

Service Procedure:
Crash Pad Lower Panel and Knee Airbag Removal:

i

Information

The procedure in this TSB is based on the Shop Manual for G80 (RG3) vehicles. For detailed
procedures for each vehicle please refer to the applicable Shop Manual.

TSB #: 23-ST-004G

Page 3 of 10
SUBJECT:

STEERING UNIVERSAL JOINT NOISE INSPECTION AND GREASE APPLICATION
1.

Center the steering wheel and the front wheels
pointed straight ahead.

A

Record customer’s radio presets, then turn off
the ignition switch and disconnect the battery
negative (-) cable. Wait at least 3 minutes.
Remove the L/H front door body side weather
strip (A).

i

Information

Centering the steering wheel provides a
reference point when disconnecting and
reattaching the steering universal joint.
The steering u-joint is “keyed” on both
sides, allowing only one orientation of
installation.
! CAUTION
For EV vehicles, disconnect the service
interlock connector and wait 3 minutes
before continuing to work on vehicle.
See applicable Service Manual for
details.

2.

Remove the crash pad L/H side cover (B) using
a trim removal tool.
! CAUTION
Be careful not to injure your hands when
removing the cover.
B

NOTICE
Be careful not to damage parts during
removal.

TSB #: 23-ST-004G

Page 4 of 10
SUBJECT:

STEERING UNIVERSAL JOINT NOISE INSPECTION AND GREASE APPLICATION
3.

Loosen the mounting screws and remove the
crash pad lower panel assembly (C).

i

Information

Be sure to replace any damaged clips
with new ones during reassembly.

4.

C

Press the lock pin to remove all connectors (D)
attached to the crash pad lower panel.

D

5.

Unclip the diagnostic connector (E) by pressing
the locking pin and then remove the crash pad
lower panel.

E

TSB #: 23-ST-004G

Page 5 of 10
SUBJECT:

STEERING UNIVERSAL JOINT NOISE INSPECTION AND GREASE APPLICATION
6.

Remove the knee airbag retaining bolts (F) and
then remove the knee airbag assembly.
Knee Airbag Mounting Bolt Tightening
Torque:

F

lb-ft • 5.8-8.7
kgf.m • 0.8-1.2
N.m • 7.8-11.8

7.

Remove the knee airbag connector (G) and
foot light connector (H) attached to the knee
airbag assembly.
H

G

TSB #: 23-ST-004G

Page 6 of 10
SUBJECT:

STEERING UNIVERSAL JOINT NOISE INSPECTION AND GREASE APPLICATION
Universal Joint Removal and Grease Application:
1.

Remove the column shaft fixing clip (A) and
loosen the universal joint upper fastening bolt
(B).

i

Information

Only remove the wiring fixing clip if it
interferes with the universal joint upper
fixing bolt.

i

B

Information

A

Centering the steering wheel provides a
reference point when disconnecting and
reattaching the steering universal joint.
The steering u-joint is “keyed” on both
sides, allowing only one orientation of
installation.
2.

Loosen the universal joint upper fastening bolt
(C) and remove the universal joint upper from
the steering column and the steering shaft.
Universal Joint Bolt Tightening Torque:

lb-ft • 23.9-27.5
C

kgf.m • 3.3-3.8
N.m • 32.4-37.3
i

Information

Some models may require removal of
engine cover and/or air filter housing to
access the universal joint upper fastening
bolt (C). See applicable Service Manual
procedures for details.

TSB #: 23-ST-004G

Page 7 of 10
SUBJECT:

STEERING UNIVERSAL JOINT NOISE INSPECTION AND GREASE APPLICATION
3.

Remove the universal joint dust cover nuts (D)
and then the universal joint upper.

i

Information

For more details on removing the
universal joint refer to the applicable
Shop Manual for each vehicle.

D
D

Dust Cover Bolt Tightening Torque:

lb-ft • 5.8-8.7
kgf.m • 0.8-1.2
N.m • 7.8-11.8
4.

Clean the universal joint shaft with a cloth to
wipe off foreign substances and grease.

i

Information

• Move the dust cover up and down to
help remove foreign materials and
grease.

Clean Foreign
Materials in
this Area

• Noise may recur if all foreign materials
and grease are not removed.

5.

Apply approximately 5 cc of grease (about a
teaspoon) evenly to shaft upper area (F). Then
push the dust cover upwards. Apply
approximately 5 cc of grease (about a
teaspoon) evenly to the shaft lower area (G).

i

Information

Refer to video below for an example of
grease application:

Area of
Grease
Application
PUSH
DOWN

F

Steering Grease Application Video:
https://youtu.be/fDC0QtD56ys

TSB #: 23-ST-004G

Page 8 of 10
SUBJECT:

STEERING UNIVERSAL JOINT NOISE INSPECTION AND GREASE APPLICATION

G

PUSH
UP

Area of
Grease
Application

5.

Move the dust cover (H) up and down more
than five times to ensure it operates smoothly
and there is no noise before reinstallation.
Move up
and down
>5 times

After grease application is complete, install all
components in reverse order of removal.

i

Information

•

Before installation, check for noise in
the universal joint.

•

When installing, check the alignment
of the handles and insert them into
the steering column and steering joint.

H

NOTICE
Be sure to replace the Universal Joint
Lock Bolts with new ones (2 each).
These are not to be reused.

TSB #: 23-ST-004G

Page 9 of 10
SUBJECT:

STEERING UNIVERSAL JOINT NOISE INSPECTION AND GREASE APPLICATION
6.

STUI
Example of acceptable STUI photo
Using STUI, take a photo of the
cleaned and greased universal joint
dust cover assembly with the last 6
digits of the VIN and the date of repair
on a piece of paper.
Upload the photo to STUI.

7.

Reconnect the negative battery cable and
interlock connector (if applicable).
Input the customer’s radio stations.
Drive the vehicle to confirm proper operation.
The service procedure is complete.

TSB #: 23-ST-004G

Page 10 of 10
SUBJECT: