NHTSA ID Number: 10235523
Manufacturer Communication Number: TSB230019
TSB/Document Date: 2023-05-04
Summary
This Technical Service Bulletin describes the verification and resolution of the issue of fault codes FC 2771 and FC 3232. This is an update to the previously submitted communication.
New ReCon® Aftertreatment NOx Sensors Causing Fault Code 3232 or 2771
Page 1 of 4
Technical Service Bulletin
Technical Service Bulletin:
Released Date: 04-Apr-2023
TSB230019
New ReCon® Aftertreatment NOx Sensors Causing Fault Code 3232 or 2771
New ReCon® Aftertreatment NOx Sensors
Causing Fault Code 3232 or 2771
Warranty Statement
The information in this document has no effect on present warranty coverage or repair
practices, nor does it authorize TRP or Campaign actions.
Contents
Product Affected
• All products utilizing an aftertreatment NOx sensor
Issue Summary
Symptom:
• After installation of a “new” ReCon® (RX) aftertreatment intake NOx sensor, Fault
Code 3232 is active.
• After installation of a “new” ReCon® (RX) aftertreatment outlet NOx sensor, Fault
Code 2771 is active.
Root Cause:
• An aftertreatment NOx sensor quality issue was identified in a limited number of
sensors manufactured before 19 January 2023.
Verification
Fault Code 3232 or 2771 is active at key-on immediately after installing a “new” ReCon®
(RX) aftertreatment NOx sensor. This issue only affects ReCon® (RX) aftertreatment
NOx sensors (Part numbers are listed in Table 1) that have gone through the
https://quickserve.cummins.com/qs3/pubsys2/xml/en/tsb/2023/tsb230019.html
4/14/2023
New ReCon® Aftertreatment NOx Sensors Causing Fault Code 3232 or 2771
Page 2 of 4
remanufacturing process. These aftertreatment NOx sensors can be identified by the
inline connector that is present in the aftertreatment NOx sensor probe wiring as shown
in Figure 1.
Table 1, Affected ReCon® Aftertreatment NOx Sensor Part Numbers
Part Number
Sensor Description
4326862RX
ReCon® Aftertreatment Intake NOx
Sensor
4326865RX
ReCon® Aftertreatment Intake NOx
Sensor
4326867RX
ReCon® Aftertreatment Intake NOx
Sensor
4326870RX
ReCon® Aftertreatment Intake NOx
Sensor
4326873RX
ReCon® Aftertreatment Intake NOx
Sensor
4327153RX
ReCon® Aftertreatment Intake NOx
Sensor
3687930RX
ReCon® Aftertreatment Intake NOx
Sensor
3688978RX
ReCon® Aftertreatment Intake NOx
Sensor
5289662RX
ReCon® Aftertreatment Intake NOx
Sensor
5295473RX
ReCon® Aftertreatment Intake NOx
Sensor
4326861RX
ReCon® Aftertreatment Outlet NOx
Sensor
4326863RX
ReCon® Aftertreatment Outlet NOx
Sensor
4326864RX
ReCon® Aftertreatment Outlet NOx
Sensor
4326866RX
ReCon® Aftertreatment Outlet NOx
Sensor
4326868RX
ReCon® Aftertreatment Outlet NOx
Sensor
https://quickserve.cummins.com/qs3/pubsys2/xml/en/tsb/2023/tsb230019.html
4/14/2023
New ReCon® Aftertreatment NOx Sensors Causing Fault Code 3232 or 2771
Page 3 of 4
Table 1, Affected ReCon® Aftertreatment NOx Sensor Part Numbers
Part Number
Sensor Description
4326869RX
ReCon® Aftertreatment Outlet NOx
Sensor
4326871RX
ReCon® Aftertreatment Outlet NOx
Sensor
4326872RX
ReCon® Aftertreatment Outlet NOx
Sensor
4326874RX
ReCon® Aftertreatment Outlet NOx
Sensor
5419105RX
ReCon® Aftertreatment Outlet NOx
Sensor
Figure 1, Aftertreatment NOx Sensor Probe Inline Connector.
Resolution
Replace the aftertreatment NOx sensor. See corresponding Service Manual. Reference
https://quickserve.cummins.com/qs3/pubsys2/xml/en/tsb/2023/tsb230019.html
4/14/2023
New ReCon® Aftertreatment NOx Sensors Causing Fault Code 3232 or 2771
Page 4 of 4
Procedure 019-451 or 019-463 in Section 19.
Document History
Date
Details
2023-2-3
Module Created
2023-3-2
Non-Product Problem Solving (PPS)
2023-3-23
Updated Table 1.
Last Modified: 04-Apr-2023
https://quickserve.cummins.com/qs3/pubsys2/xml/en/tsb/2023/tsb230019.html
4/14/2023
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TSB/Document ID: TSB230019
Replacement Service Bulletin Number:
MFR Communication Date: 2023-04-04
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING
MFR Component System:
MFR Component Subsystem:
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