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NHTSA ID Number: 10235521

Manufacturer Communication Number: No. 21-23

TSB/Document Date: 2023-05-03


Summary

Technical information for WPB1 - reprogramming PorscheeBay logo vehicle tracking system


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TSB/Document ID: No. 21-23

Replacement Service Bulletin Number:

MFR Communication Date: 2023-04-28

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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Service

Technical Information

21/23

ENU

WPB1

9

WPB1 – Re-Programming PorscheeBay logo Vehicle Tracking System (PVTS) Control Unit (Workshop
Campaign)
Important:

CRITICAL WARNING - This campaign includes steps where control unit(s) in the vehicle will be
programmed with the PIWIS Tester. The vehicle voltage must be maintained between 13.5 volts and 14.5
volts during this programming. Failure to maintain this voltage could result in damaged control unit(s).
Damage caused by inadequate voltage during programming is not a warrantable defect. The technician
must verify the actual vehicle voltage in the PIWIS Tester before starting the campaign and also document
the actual voltage on the repair order.

Model Year:

As of 2018 up to 2019

Model Line:

Panamera (971)

Concerns:

PorscheeBay logo Vehicle Tracking System (PVTS) control unit

Cause:

Due to a software error in the PorscheeBay logo Vehicle Tracking System (PVTS) control unit, there is
the possibility on the affected vehicles that the Connect services cannot be initially started up
successfully at locations with a poor mobile network.
If this is the case, the closed-circuit current increases as a result of cyclical dial-up attempts and as a
result, the vehicle electrical system battery is discharged.

Action:

Re-program the PorscheeBay logo Vehicle Tracking System (PVTS) control unit with the latest PIWIS Tester
software version.
Minimum requirement: Version 41.750.060

Affected
Vehicles:

Only vehicles assigned to the campaign (see also PCSS Vehicle Information).

Required tools
Tool:


9900 - PIWIS Tester 3/4
Battery charger with a current rating of at least 90 A, e.g. VAS 5908 Battery charger 90A

Re-program PorscheeBay logo Vehicle Tracking System (PVTS) control unit
Work Procedure: 1

The basic procedure for control unit programming is described in the Workshop Manual 
Workshop Manual '9X00IN Basic Instructions and Procedure for Control Unit Programming Using the
PIWIS Tester'.

AfterSales

Apr 28, 2023
Page 1 of 3

9

Service
WPB1

ENU

Technical Information

21/23

For specific information on control unit programming during this campaign, see the
table below:
Required PIWIS Tester software version:

41.750.060 (or higher)

Type of control unit programming:

Control unit programming using the ‘Campaign’
function in the additional menu on the PIWIS
Tester by entering a programming code.

Programming code:

U2S7Z

Programming sequence:

Read and follow the information and instructions
on the PIWIS Tester during the guided
programming sequence.
During the programming sequence, the air conditioning system control unit is re-programmed and
then automaticallyre-coded.
Do not interrupt programming and coding.
A backup documentation process for the
re-programmed software versions starts once
programming and coding is complete.

Apr 28, 2023
Page 2 of 3

Programming time (approx.):

3 minutes

Software version programmed during this
campaign:

Procedure in the event of error messages
appearing during the programming sequence:

 Workshop Manual '9X00IN Basic instructions

Procedure in the event of a termination in the
control unit programming:

Repeat control unit programming by restarting
programming.

0520

Following control unit programming, the software
version can be read out of the air-conditioning
system control unit in the  ‘Extended identification’ menu using the PIWIS Tester.

and procedure for control unit programming using
the PIWIS Tester'.

2

Read out all fault memories, process and delete existing faults if necessary.

3

Exit the diagnostic application. Switch off ignition. Disconnect the Tester from the vehicle.

4

Enter campaign in the Warranty and Maintenance booklet.

AfterSales

Service

Technical Information

21/23

ENU

WPB1

9

Warranty processing
Scope 1:

Re-program PorscheeBay logo Vehicle Tracking System (PVTS) control unit
Labor time:
Re-program PorscheeBay logo Vehicle Tracking System (PVTS) control unit
Includes:
Connecting and disconnecting battery charger
Connecting and disconnecting PIWIS Tester
Reading out and erasing fault memories

Labor time: 28 TU

 Damage code WPB1 066 000 1

Important Notice: Technical Bulletins issued by PorscheeBay logo Cars North America, Inc. are intended only for use by professional automotive technicians who have attended PorscheeBay logo service training
courses. They are written to inform those technicians of conditions that may occur on some PorscheeBay logo vehicles, or to provide information that could assist in the proper servicing of a vehicle. PorscheeBay logo special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those PorscheeBay logo recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained PorscheeBay logo technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the PorscheeBay logo PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.

© 2023 PorscheeBay logo Cars North America, Inc.

AfterSales

Apr 28, 2023
Page 3 of 3

1


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