NHTSA ID Number: 10235414
Manufacturer Communication Number: 06-001-23a
TSB/Document Date: 2023-05-03
Summary
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
BULLETIN NOTES
This bulletin supersedes the previously issued bulletin(s) listed below: The changes are noted in Red.
Previous TSBs:
Date(s) Issued:
06-001/23
02/16/23
06-002/21
03/12/21
06-004/20
12/03/20
06-002/19
05/23/19
06-001/17
04/25/2017, 06/02/2017 and 12/18/2017
APPLICABLE MODEL(S)/VINS
US Spec.:
2016-2021 CX-3 vehicles with VINs lower than JM1 DK ****** 505777 (produced before Oct. 15, 2020)
2013-2016 CX-5 vehicles with VINs lower than JM3 KE ****** 921726 (produced before Dec. 21, 2016)
2017-2020 CX-5 vehicles with VINs lower than JM3 KF ****** 869654 (produced before Aug. 24, 2020)
2021-2022 CX-5 vehicles with VINs lower than JM3 KF ****** 620193 (produced before Jul. 1, 2022)
2016-2020 CX-9 vehicles with VINs lower than JM3 TC ****** 424641 (produced before Jul. 13, 2020)
2021 CX-9 vehicles (with 7" or 9" display) with VINs lower than JM3 TC ****** 455023 (produced before Jul. 1, 2021)
2021 CX-9 vehicles (with 10.25" display) with VINs lower than JM3 TC ****** 535394 (produced before Jul. 6, 2021)
2014-2016 Mazda3 (Japan built) vehicles with VINs lower than JM1 BM ****** 355940 (produced before Jun. 23, 2016)
2017-2018 Mazda3 (Japan built) vehicles with VINs lower than JM1 BN ****** 199538 (produced before Oct. 31, 2018)
2017-2018 Mazda3 (Mexico built) vehicles with VINs lower than 3MZ BN ****** 277187 (produced before Dec. 20, 2018)
2019-2021 Mazda3 (Japan built) vehicles with VINs lower than JM1 BP ****** 343359 (produced before May 14, 2021)
2014-2016 Mazda6 vehicles with VINs lower than JM1 GJ ****** 488592 (produced before Jun. 30, 2016)
2017-2021 Mazda6 vehicles with VINs lower than JM1 GL ****** 617223 (produced before Jun. 29, 2021)
Mexico Spec.:
2016-2021 CX-3
2013-2017 CX-5 vehicles with VINs lower than JM3 KE ****** 921726 (produced before Dec. 21, 2016)
2018-2020 CX-5 vehicles with VINs lower than JM3 KF ****** 869654 (produced before Aug. 24, 2020)
2016-2017 CX-9 vehicles with VINs lower than JM3 TC ****** 134008 (produced before Dec. 22, 2016)
2014-2016 Mazda3 (Japan built) vehicles with VINs lower than JM1 BM ****** 355940 (produced before Jun. 23, 2016)
2017-2018 Mazda3 (Japan built) vehicles with VINs lower than JM1 BN ****** 199538 (produced before Oct. 31, 2018)
2017-2018 Mazda3 (Mexico built) vehicles with VINs lower than 3MZ BN ****** 277187 (produced before Dec. 20, 2018)
2017-2021 Mazda6 vehicles with VINs lower than JM1 GL ****** 617224 (produced before Jun. 29, 2021)
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04/06/2023 03:33 PM tlawrenc
DESCRIPTION
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern
may be caused by an insufficient wear resistance of the steering wheel surface.
NOTE: Slight wear on a seam of the steering wheel is not applicable to this bulletin. It is inevitable since friction and force
are applied while turning the steering wheel.
NOTE: Dirt on the steering wheel may be misinterpreted as leather discoloration or a worn coating. This is not applicable
to this bulletin. Refer to TIPS WHEN HANDLING LEATHER STEERING WHEEL below to remove dirt.
Customers having this concern should have their vehicle repaired using the following repair procedure.
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04/06/2023 03:33 PM tlawrenc
REPAIR PROCEDURE
1. Use a clean towel damped in leather/vinyl cleaner or mild soap to clean the steering wheel.
NOTE: Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.
Steering Wheel Stained
Steering Wheel After Cleaning
2. Is the steering wheel wear/peel concern present after cleaning the steering wheel?
• Yes - Go to Step 3.
• No - This service bulletin does not apply.
3. Replace the steering wheel (A) according to the repair instructions on MGSS online:
•
•
•
•
•
Mazda3 - STEERING WHEEL AND COLUMN REMOVAL/INSTALLATION.
Mazda6 - STEERING WHEEL AND COLUMN REMOVAL/INSTALLATION.
CX-3 - STEERING WHEEL AND COLUMN REMOVAL/INSTALLATION.
CX-5 - STEERING WHEEL AND COLUMN REMOVAL/INSTALLATION.
CX-9 - STEERING WHEEL AND COLUMN REMOVAL/INSTALLATION.
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04/06/2023 03:33 PM tlawrenc
NOTE: For vehicles with a steering wheel warmer, replace the steering wheel hub kit (A).
4. Verify repair.
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04/06/2023 03:33 PM tlawrenc
LEATHER STEERING WHEEL HANDLING TIPS:
Unique care is needed since the leather steering wheel is delicate and coated with agents that improve durability without
decreasing the touch and breathability of the leather. Refer to information below for proper leather steering wheel
maintenance.
If the leather surface is dirty, wipe it off with a moist cloth using warm water. After wiping, dry off the remaining moisture
with a clean dry towel.
NOTE: To avoid wear to the leather, do not use a rough surface towel or wipe off with too much force.
• Do not use general leather cleaners or waxes when wiping off dirt since it may deteriorate the leather coating of
the steering wheel. In addition, perfumes, cosmetics, hand creams, sun screens, wet tissue papers, excessive
sweat and sebum may also deteriorate the coating.
• Do not scratch or scrub the leather with anything hard, such as a belt buckle, wrist watch, bracelet or rings etc.
NOTE: The examples above are caused by outside influence and therefore not covered under this bulletin.
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04/06/2023 03:33 PM tlawrenc
PARTS INFORMATION
2016-2021 CX-3:
Parts Number
Description
Qty.
Vehicle Spec.
1
Leather, black stitch
B63E-32-982B-02
or
B6YE-32-982A
1
Leather, black stitch type after IPM
B64F-32-98XB-02
or
B6YF-32-98XA
1
Leather with steering wheel warmer and
AT shift SW
1
Leather with steering wheel warmer
1
[R]
KD46-32-982C-02
or
KDY7-32-982
Steering Wheel
ST Wheel Hub-kit
B63K-32-98XB-02
or
B6YK-32-98XA
9YA0-11-003A
Lock Bolt
2013-2016 CX-5:
Parts Number
Description
KD46-32-982C-02
or
KDY7-32-982
K066-32-982 -02
or
K0Y6-32-982
Steering Wheel
KA0G-32-982 -02
or
KAYG-32-982
9YA0-11-003A
Lock Bolt
Qty.
Vehicle Spec.
1
Leather, black stitch
1
Smooth leather, red stitch
1
Smooth leather, black stitch
1
[R]
2017-2022 CX-5:
Parts Number
Description
Qty.
Vehicle Spec.
B62S-32-982A-02
Steering Wheel
1
Refer to GEPC for vehicle specs.
KN1B-32-982A-02
KN5N-32-982A-02
1
1
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04/06/2023 03:33 PM tlawrenc
KN1M-32-982A-02
1
KFV1-32-982A-02
1
B63M-32-98XA-02
1
K131-32-98XA-02
1
KN1C-32-98XA-02
1
KN3L-32-98XA-02
1
ST Wheel Hub-kit
KBG7-32-98XA-02
1
KBG8-32-98XA-02
1
K05F-32-98XA-02
1
KFV2-32-98XA-02
1
9YA0-11-003A
Lock Bolt
1
[R]
2016-2021 CX-9:
Parts Number
Qty.
Vehicle Spec.
TK49-32-982B-02
1
Leather, black stitch, with AT shift SW, without steering wheel warmer
TKY1-32-982A
1
Leather, brown cross stitch
1
Leather, black cross stitch
1
Leather, stitch IV
TK50-32-98XD-02
or
TKY0-32-98XA
1
Leather, black with steering wheel warmer
TC3P-32-98XA-02
or
TCYP-32-98X
1
Leather, stitch IV and steering
wheel warmer and AT Shift SW
1
Leather, black stitch with steering wheel warmer and AT shift SW
1
Leather, black cross stitch with steering wheel warmer and AT shift
SW
1
Leather, black cross stitch with steering wheel warmer
1
[R]
GSB6-32-982B-02
or
GSY6-32-982A
Description
Steering Wheel
TC3N-32-982A-02
GRT8-32-98XE-02
ST Wheel Hubkit
GRV1-32-98XE-02
GRN1-32-98XD-02
9YA0-11-007
Lock Bolt
2014-2016 Mazda3:
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Parts Number
Description
Qty.
Vehicle Spec.
BHP2-32-982B-02
or
BHY3-32-982
1
Leather, red stitch
9YA0-11-007
Lock Bolt
1
[R]
2017-2018 Mazda3:
Parts Number
Description
Qty.
Vehicle Spec.
B62S-32-982A-02
Steering Wheel
1
---
B63M-32-98XA-02
ST Wheel Hub-kit
1
---
9YA0-11-003A
Lock Bolt
1
[R]
NOTE: This S/I is NOT applicable to B64B-32-98X 02 and BAJD-32-982 02 since no modified parts are established.
2019-2021 Mazda3:
Parts Number
Description
Qty.
Vehicle Spec.
1
(Japan built) Leather without steering wheel warmer
1
(Japan built) Leather with steering wheel warmer
1
[R]
BDGH-32-982A
Steering Wheel
BCKN-32-982A
9YA0-11-003A
Lock Bolt
2014-2016 Mazda6:
Parts Number
Description
Qty.
Vehicle Spec.
GHY2-32-982
Steering Wheel
1
---
9YA0-11-007
Lock Bolt
1
[R]
2017-2021 Mazda6:
Parts Number
Description
Qty.
Vehicle Spec.
1
Leather, black stitch without steering wheel warmer and AT shift SW
1
Leather, black cross stitch
GRT8-32-98XE-02 ST Wheel Hub-kit
1
Leather, black stitch with steering wheel warmer and AT shift SW
TK50-32-98XD-02
or
TKY0-32-98XA
1
Leather, black stitch with steering wheel warmer
GRV1-32-98XE-02
1
Leather, black cross stitch with steering wheel warmer and AT shift SW
TK49-32-982B-02
GSB6-32-982B-02
or
GSY6-32-982A
Steering Wheel
Page 8 of 9
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GRN1-32-98XD-02
9YA0-11-007
Lock Bolt
1
Leather, black cross stitch with steering wheel warmer
1
[R]
NOTE:
• Use GEPC to look up correct part number by VIN.
• If steering wheel part with the "Y" in the 3rd digit is in your dealer's inventory, you may use it for this repair.
• Both steering wheel part numbers with or without the "Y" in the 3rd digit provide the same repair performance.
WARRANTY INFORMATION
NOTE:
• This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
• This repair will be covered under Mazda
’s New Vehicle Limited Warranty term.
• Additional diagnostic time cannot be claimed for this repair.
Warranty Type
A
Symptom Code
45
Damage Code
9C
****-32-982*** or ****-32-98X***
Part Number Main Cause
Select an applicable part number from the (PARTS
INFORMATION) for the vehicle in repair.
NOTE: Make sure to enter the part number of the steering
wheel that was actually installed for correct warranty claim
reimbursement.
Quantity
1
XXMA6XRX / 0.4 Hrs.
(Mazda6, CX-3, 2013-2016 CX-5, 2014-2018 Mazda3)
Operation Number / Labor Hours:
XXMA6XRX / 0.3 Hrs.
(CX-9, 2019-2021 Mazda3, 2017-2022 CX-5)
Page 9 of 9
04/06/2023 03:33 PM tlawrenc
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TSB/Document ID: 06-001-23a
Replacement Service Bulletin Number:
MFR Communication Date: 2023-04-03
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STEERING
MFR Component System:
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