NHTSA ID Number: 10235368
Manufacturer Communication Number: No. 109-21-1
TSB/Document Date: 2023-05-03
Summary
Symptom based workshop manual involving a clicking noise from the area of the front axle - observe specified procedure
ENU 109/21
4407
or
99736118700
Circlip
– Central wheel lock
1 piece
Check contact surfaces of the rim, brake disc and wheel hub for loss of friction
Information
A reduced friction coefficient between the surfaces can be due to:
•
Material transfer from rim to brake disc or from rim to driver pin
•
Anti-corrosion oil on the contact surfaces
•
Contact surfaces dirty, e.g. brake dust
•
Hub grease on the contact surface
Work Procedure: 1
Check the mounting surface of the wheel hub and inside of the rim for material transfer or corrosion.
Material transfer for brake disc/wheel hub
Material transfer for brake disc/wheel hub
Apr 3, 2023
Page 6 of 12
AfterSales
Symptom-based workshop manual
Service
109/21 ENU
4407
4
Information
If there has been material transfer from the rim to the brake disc, the brake disc must be replaced.
For instructions, see:
Workshop Manual '465019 Removing and installing front brake disc'
2
Document material transfer or corrosion, if available, with pictures.
3
Remove front brake discs. Workshop Manual '465019 Remove and install front brake disc'
4
Check contact surface of brake disc, wheel hub and
rim for dirt and clean them if necessary.
4.1
Clean wheel assembly:
Contact surfaces of brake
disc, wheel hub, rim
Brush off wheel hub ( Cleaning wheel hub
-1-) using a brass brush until all particles
of dirt have been removed. Then spray
microfibre cloth with brake cleaner and rub
off the wheel hub ( Cleaning wheel hub -1-)
with it.
Cleaning wheel hub
AfterSales
Apr 3, 2023
Page 7 of 12
4
Service
ENU 109/21
4407
4.2
Symptom-based workshop manual
Clean brake dust off the inner brake disc
hub ( Cleaning brake disc hub -1-) and
brush off the contact surface between the
brake disc and wheel hub ( Cleaning brake
disc hub -2-) using a brass brush until all
particles of dirt have been removed. Then,
spray microfibre cloth with brake cleaner and
rub off the cleaned areas with it.
Cleaning brake disc hub
4.3
Clean the contact surfaces between the rim
and brake disc ( Contact surfaces between
rim / brake disc -1 and 2-) using a microfibre
cloth and brake cleaner (do not use a brass
brush).
Information
Always make sure that the cleaned surfaces are kept
clean until assembly is complete.
5
Check driving pins.
Contact surfaces between rim / brake disc
Apr 3, 2023
Page 8 of 12
AfterSales
Symptom-based workshop manual
5.1
Check material transfer at the driving pins.
If a material transfer has taken place, the
driving pins must be replaced. Material
transfer on driving pin
5.2
Subsequent torque 22 Nm (16.2 ftlb.)of
screw connection for wheel driver pin and
then remove brake disc. If the pins can still be
turned, replace pins and screws and clean the
thread and contact surfaces to remove any
remaining screw-locking material.
Service
109/21 ENU
4407
4
Workshop Manual '465319 Removing and
installing rear brake disc'
Workshop Manual '465419 Removing and
Material transfer on driving pin
installing rear PCCB brake disc'
5.3
Check wheel driver pins for damage. If there are visible signs of damage, replace pins and
screws and clean the thread and contact surfaces to remove any remaining screw-locking
material.
Information
If using new parts, the procedure for tightening the wheel as described in the Workshop Manual
Workshop Manual '440519 Removing and installing wheel with central bolt' must be carried out three
times.
Checking rim, brake disc and wheel hub for geometric discrepancies
Information
Geometrical discrepancies may be due to the following factors:
•
Damaged parts
•
Wear
•
Use of new and old parts
AfterSales
Apr 3, 2023
Page 9 of 12
4
Service
Symptom-based workshop manual
ENU 109/21
4407
Work Procedure: 1
Check brake discs, wheel hub and rim for damage,
e.g. notches or "dents" due to incorrect assembly.
Example of damage
Example of damage
2
Check contact surface of the rim.
To ensure that the surface is flat, check the rim using
a ruler and feeler gauge.
Uneven surfaces can affect the rim and cause noise.
2.1
Check the inside of the rim for evenness at
least at six different positions (approx. every
60°) using a straight edge (e.g. 12" Starret
380) and a feeler gauge at the measuring
points Measuring points on inside of rim
-Arrow-.
Checking rim
Dimensions
( )
up to 0.1 mm
Evenness OK.
(✗)
from 0.11 mm
Evenness not OK.
Document all measurements with photos.
Apr 3, 2023
Page 10 of 12
Assessment
AfterSales
Service
Symptom-based workshop manual
109/21 ENU
4407
4
If there are uneven surfaces, replace the
affected rim.
Information
If using new parts, the procedure for tightening the wheel
as described in the Workshop Manual Workshop Manual
'440519 Removing and installing wheel with central bolt'
must be carried out three times.
Measuring points on inside of rim
Concluding work
Work
Procedure:
Information
When installing a wheel, the three tightening steps must always be observed as described in the
Workshop Manual Workshop Manual '440519 Removing and installing wheel with central bolt' and the
following special tools must be used:
•
•
9794 - Assembly aid
•
The central bolt must be tightened in one continuous movement. This is the only way to ensure that the
specified tightening torque is reached.
1
Install front brake discs. Workshop Manual '465019 Remove and install front brake disc'
2
Install front wheels. Workshop Manual '440519 Removing and installing wheel with central bolt'
Working position and PCSS encryption
Labor position:
APOS
Labor operation
44074941
Reworking wheel mount (left)
44074942
Reworking wheel mount (right)
I No.
AfterSales
Apr 3, 2023
Page 11 of 12
4
Service
ENU 109/21
4407
Symptom-based workshop manual
PCSS encryption:
Location (FES5)
4407A
Wheel mount central bolt
Damage type (SA4)
9735
Repair according to PAG instructions
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche
service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche
vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche
recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche
PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2023 Porsche
Cars North America, Inc.
Apr 3, 2023
Page 12 of 12
AfterSales
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
- 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
- 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
- 【FOR END USER & DIYERS】 This error code reader AL319 is...
- 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
- 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: No. 109-21-1
Replacement Service Bulletin Number:
MFR Communication Date: 2023-04-03
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: SUSPENSION
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA
AutoAuth: Now supports FCA
SGW module for Chrysler
, for Jeep
, for Dodge
(2018+), for Fiat
(2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford
, for Lincoln
, and for Mazda
ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order - 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
- Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW
, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford
, for Mazda
, and for Lincoln
. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase - OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.




