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NHTSA ID Number: 10235349

Manufacturer Communication Number: 23-ST-003H

TSB/Document Date: 2023-05-02


Summary

The warranty coverage for certain 2015-2017MY Sonata (LFa) and Sonata HEV/PHEV (LF HEV/PHEV) vehicles exhibiting reduced power steering assist and/or motor driven power steering (MDPS) warning lamp has been extended to 15 years or 150,000 miles from the date of original retail delivery or date of first use, whichever occurs first. Refer to the warranty, service parts information, and diagnostic information outlined in this bulletin.


GROUP
STEERING
DATE

Technical Service Bulletin
SUBJECT:

APRIL, 2023

NUMBER
23-ST-003H
MODEL(S)
Sonata (LFa)
Sonata HybrideBay logo (LF HEV)
Sonata Plug-In HybrideBay logo (LF
PHEV)

2015-2017MY SONATA AND SONATA HYBRIDeBay logo/PLUG-IN HYBRIDeBay logo
MDPS (WARRANTY EXTENSION TXXO)

THIS TSB SUPERSEDES 22-ST-001H TO CLARIFY TSB INCLUDES 1.6T SONATA (LFa) VEHICLES
AND ADD WARRANTY NOTES 3 AND 4.
Description: The warranty coverage for certain 2015-2017MY Sonata (LFa) and Sonata HEV/PHEV (LF
HEV/PHEV) vehicles exhibiting reduced power steering assist and/or motor driven power steering
(MDPS) warning lamp has been extended to 15 years or 150,000 miles from the date of original retail
delivery or date of first use, whichever occurs first. Refer to the warranty, service parts information, and
diagnostic information outlined in this bulletin.

Applicable Vehicles:
• Certain 2015-2017MY “5NP” Sonata (LFa) vehicles with 1.6T, 2.0L, and 2.4L engines and
produced from January 30, 2014 to June 19, 2017.
• Certain 2015-2017MY Sonata HybrideBay logo/Plug-In (LF HEV/PHEV) vehicles produced from
September 17, 2014 to December 27, 2017.

Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair

SUBJECT:

2015-2017MY SONATA AND SONATA HYBRIDeBay logo/PLUG-IN MDPS (WARRANTY EXTENSION TXXO)

Parts Information:
Models

Image

Part Information
Torque sensor cable:
56397-C1100FFF
C-MDPS ECU:
56340-C2500 (LFa)
56340-E6500 (LF (P)HEV)

Sonata (LFa) 2.4L, 1.6T, and
Sonata HybrideBay logo/Plug-In (LF
HEV/PHEV) vehicles equipped
with column-mounted MDPS
(C-MDPS)

C-MDPS Motor:
56330-C1500
Steering Column & Housing
Assembly:
56390-C1500 (NONSMART KEY TYPE)
NOTE: Not applicable to
Sonata HybrideBay logo / Plug-In
models
56390-C1700 (SMART KEY
TYPE)
Short gear assembly:
57770-C2000 (15MY)
57770-C2050 (16, 17MY)
Power pack:

Sonata (LFa) 2.0T vehicles
equipped with rack-mounted
MDPS (R-MDPS)

56320-C2000 (15MY)
56320-C2050 (16, 17MY)

TSB #: 23-ST-003H

Page 2 of 21
SUBJECT:

SUBJECT:

2015-2017MY SONATA AND SONATA HYBRIDeBay logo/PLUG-IN MDPS (WARRANTY EXTENSION TXXO)

Warranty Information:
Models

Op. Code

Operation

10D119R0

C-MDPS DIAGNOSTIC
INSPECTION

0.3 M/H

56340C2500

10D119R1

C-MDPS DIAGNOSIS
INSPECTION AND
TORQUE SENSOR CABLE
REPLACEMENT

0.5 M/H

56397C1100
FFF

1.9 M/H

56390C1500

1.7 M/H

56390C1700

10D119R4

C-MDPS DIAGNOSTIC
INSPECTION AND
C-MDPS ECU REPLACEMENT

1.1 M/H

56340C2500

10D119R5

C-MDPS DIAGNOSTIC
INSPECTION AND
C-MDPS MOTOR REPLACEMENT

1.2 M/H

56330C1500

10D119R6

C-MDPS DIAGNOSTIC
INSPECTION

0.3 M/H

56340E6500

10D119R7

C-MDPS DIAGNOSIS
INSPECTION AND
TORQUE SENSOR CABLE
REPLACEMENT

0.5 M/H

56397C1100
FFF

1.7 M/H

56390C1700

1.1 M/H

56340E6500

1.2 M/H

56330C1500

C-MDPS DIAGNOSIS INSPECTION,
TORQUE SENSOR CABLE
“5NP” Sonata 10D119R2 REPLACEMENT AND COLUMN &
(LFa) 2.4L and
HOUSING REPLACEMENT (NON1.6T vehicles
SMART KEY TYPE)
equipped with
C-MDPS DIAGNOSIS INSPECTION,
columnTORQUE SENSOR CABLE
mounted MDPS
10D119R3
REPLACEMENT
AND COLUMN &
(C-MDPS)
HOUSING REPLACEMENT (SMART
KEY TYPE)

Sonata HybrideBay logo /
C-MDPS DIAGNOSIS INSPECTION,
Plug-In (LF
TORQUE SENSOR CABLE
HEV / PHEV)
10D119R8
REPLACEMENT
AND COLUMN &
equipped with
HOUSING REPLACEMENT (SMART
columnKEY TYPE)
mounted MDPS
(C-MDPS)
C-MDPS DIAGNOSTIC
10D119R9
INSPECTION AND
C-MDPS ECU REPLACEMENT
C-MDPS DIAGNOSTIC
10D119RA
INSPECTION AND
C-MDPS MOTOR REPLACEMENT

TSB #: 23-ST-003H

Op. Time Causal Nature Cause

I3A

ZZ3

Page 3 of 21
SUBJECT:

SUBJECT:

2015-2017MY SONATA AND SONATA HYBRIDeBay logo/PLUG-IN MDPS (WARRANTY EXTENSION TXXO)

Models

Op. Code

Operation

10D119RB

R-MDPS DIAGNOSTIC
INSPECTION

Op. Time Causal Nature Cause

“5NP” Sonata
R-MDPS DIAGNOSTIC
(LFa) 2.0T
INSPECTION, STEERING SHORT
10D119RD
GEAR ASSEMBLY REPLACEMENT,
vehicles
equipped with
AND TOE-IN ADJUST
rack-mounted
R-MDPS DIAGNOSTIC
MDPS (RINSPECTION,
MDPS)
10D119RE
STEERING POWER PACK
REPLACEMENT, AND TOE-IN
ADJUST

0.3 M/H

57770C2050

1.9 M/H

57770C2050

1.9 M/H

I3A

ZZ3

56320C2050

NOTE 1: Submit Claim on Campaign Claim Entry Screen
NOTE 2: If a part that is not covered by this warranty extension is found in need of replacement while
performing Warranty Extension TXXO and the affected part is still under warranty, submit a separate
claim using the same Repair Order. If the affected part is out of warranty, submit a Prior Approval
Request for goodwill consideration prior to performing the work.
NOTE 3: Where applicable, please follow HyundaieBay logo standard warranty policy for STUI of any
component(s) or part(s) needing to be replaced.
NOTE 4: The incident parts are subject to callback through the normal Warranty Technical Center
(WTC) parts return process. Claim is subject to debit if the parts requested are not returned.

Service Procedure: Overview

NOTICE

Perform the C-MDPS diagnostic inspection using the GDS/GDS-M.

Always refer to the applicable model shop manual for detailed information regarding the

failure code diagnosis and component replacement procedures.

Note that some codes may be found in systems other than EPS (electric power steering)

in GDS. They may be found in the Brake/ABS/ESC system. Check all systems for the failure
codes.

Reduced power steering assist concerns should have current or historical DTCs stored.

If no DTCs are detected, refer to the applicable shop manual section or contact Techline for
further assistance.

TSB #: 23-ST-003H

Page 4 of 21
SUBJECT:

SUBJECT:

2015-2017MY SONATA AND SONATA HYBRIDeBay logo/PLUG-IN MDPS (WARRANTY EXTENSION TXXO)

C-MDPS Diagnostic Trouble Code (DTC) Repair Flowchart:
Warning Lamp Illuminated – DTC(s)
present / CAN Line Error

1. Check C-MDPS connectors and wiring.
2. Erase DTC(s) and re-check.
 If C1259 or C1290 is found in history OR active,
replace the torque sensor cable.
3. If DTC(s) still present, follow these recommended repairs.

ECU Related
C1112
C1604
C1623
C1687
C1704
C1705
C2412
C2413

Replace the
C-MDPS
ECU.

Motor
Related
C2400
C2401

Torque Sensor
Cable Related
C1259
C1290

Other
C1102
C1603

C1102 – Inspect
12V charging
system & battery
Replace
the
CMDPS
motor.

Replace torque
sensor cable first.
If DTCs persist,
then replace the
column &
housing assy.

C1603 –
Thermal protection.
Wait 20-30
seconds for the
system to cool
down.

TSB #: 23-ST-003H

Connectors / Wiring Related
C1260, C1261, C1611, C1612, C1616,
C1622, C1628, C1646, C1656, C1692,
C1693, C1696, C1697, C1688

Check DTC(s) and Wiring at
HECU / C-MDPS / EMS
• Check connectors for poor
connection.
• Check for connector corrosion.
• Check for connector damage or
deformation.
• Check the DTC Diagnostic
Guide on HyundaiTechInfo.com

Page 5 of 21
SUBJECT:

SUBJECT:

2015-2017MY SONATA AND SONATA HYBRIDeBay logo/PLUG-IN MDPS (WARRANTY EXTENSION TXXO)

R-MDPS Diagnostic Trouble Code (DTC) Repair Flowchart:

Warning Lamp Illuminated – DTC(s)
present / CAN Line Error

1. Check R-MDPS connectors and
wiring.
2. Erase DTC(s) and re-check.
3. If DTC(s) still present, follow these
recommended repairs.

Power-Pack Related
C1687
C1112
C1604
C1700
C1704
C1705
C2401
C2412

12

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TSB/Document ID: 23-ST-003H

Replacement Service Bulletin Number:

MFR Communication Date: 2023-04-10

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STEERING

MFR Component System:

MFR Component Subsystem:


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