NHTSA ID Number: 10235154
Manufacturer Communication Number: 21V138
TSB/Document Date: 2023-04-28
Summary
Lippert
notified Newmar of a safety defect (23E-008) on latches used on certain Lippert doors that Newmar installed. In return, Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes built with Lippert entrance doors with a Global Link door latch.
Three
Phillips
Screws
Fig. 3
Adhesive Patch
4.
5.
While another person supports the outside latch assembly, remove the three Phillips head screws on
the inside of the assembly (Fig. 4) and set aside.
Remove both sides of latch assembly.
Fig. 4
Rev: 04.13.2023
Page 4
CCD-0007283
GLOBAL ENTRY DOOR LATCH INSPECTION/
REPLACEMENT INSTRUCTIONS *MOTORIZED UNITS ONLY
Recall Number: 23E-008
Product: Global Latch
Labor Rate:
Date: Original: 02.23.2023 | Revision: 04.13.2023
Inspection Only - 0.3 Hour
Inspect & Replace - 0.7 Hour
Inspection
NOTE: Check first for an "INSPECTED LATCH" sticker on the inside of the door frame between the hinges
(Fig. 12). If it is present, report back to the OEM that the VIN has already been addressed. If not
inspected, proceed with inspection.
1.
2.
3.
Using a 1/4" screwgun bit, try to insert the bit into the spun rivet of the inside latch assembly (Fig. 5).
If bit fits into rivet opening there are two options:
A. Replace the complete latch assembly, including both inside and outside latch assemblies.
B. Replace just the inside latch assembly to be combined with current outside latch assembly.
If the bit does not fit, no action is required. Proceed to latch reassembly instructions.
Fig. 5
Bit Doesn't Fit;
Reassemble
Latch
Bit Fits;
Replace Latch
6 mm or 6.5 mm opening
8 mm opening
New Inside Latch Asssembly Needed
Rev: 04.13.2023
Page 5
Replacement Not Needed
CCD-0007283
GLOBAL ENTRY DOOR LATCH INSPECTION/
REPLACEMENT INSTRUCTIONS *MOTORIZED UNITS ONLY
Recall Number: 23E-008
Product: Global Latch
Labor Rate:
Date: Original: 02.23.2023 | Revision: 04.13.2023
Inspection Only - 0.3 Hour
Inspect & Replace - 0.7 Hour
Reassemble Latch Assembly: Including Both Full, Partial Replacement
1.
Slide inside latch assembly into place. Keep deadbolt handle in the 10 o’clock position (Fig. 6).
NOTE: Do NOT let deadbolt pop out of place. It may be difficult to reinstall.
2.
While another person holds the inside latch assembly in place, reinstall the latch nut and tighten slowly
with nut driver until a few threads of the bolt are visible (Fig. 7).
NOTE: Do NOT tighten nut completely. The latch will not operate correctly if the nut is too tight.
Fig. 7
Fig. 6
10 o'clock
position
3.
4.
5.
While another person holds the outside assembly, loosely reinstall the three Phillips head screws (Fig. 8).
Align deadbolt and then extend the deadbolt so it appears on the outside of the door frame (Fig. 9).
When deadbolt is extended, firmly tighten the three Phllips head screws (Fig. 10).
Fig. 8
Fig. 9
Fig. 10
Deadbolt
Rev: 04.13.2023
Page 6
CCD-0007283
GLOBAL ENTRY DOOR LATCH INSPECTION/
REPLACEMENT INSTRUCTIONS *MOTORIZED UNITS ONLY
Recall Number: 23E-008
Product: Global Latch
Labor Rate:
Date: Original: 02.23.2023 | Revision: 04.13.2023
6.
7.
Inspection Only - 0.3 Hour
Inspect & Replace - 0.7 Hour
Replace adhesive patch over nut access port (Fig. 11).
Place an "INSPECTED LATCH" sticker indicating the assembly has been replaced on the inside of the door
frame between the hinges (Fig. 12).
Fig. 11
Fig. 12
INSPECTED
LATCH
Sticker
Adhesive
Patch
As a supplier of a broad array of highly-engineered components in the recreation and transportation product markets, safety, education and customer satisfaction are
our primary concerns. Should you have any questions, please do not hesitate to contact us at 432-LIPPERT (432-547-7378) or by email at [email protected].
Self-help tips, technical documents, product videos and a training class schedule are available at lippert.com or by downloading the LippertNOW app.
Rev: 04.13.2023
Page 7
CCD-0007283
Prod#
VIN Number
USA UNITS
115659
115660
115663
115666
115667
115668
115669
115672
115674
115675
115678
115681
115684
115685
115686
115693
115696
115697
115702
115709
115710
115711
115712
115714
115720
115724
115725
115726
115727
115728
115729
115732
115734
115735
115739
115740
115742
115743
115745
115746
115787
140438
140497
140901
141364
141477
141479
141481
141484
1F66F5DN8N0A08398
1F66F5DNXN0A11559
1F66F5DNXN0A09021
1F66F5DN6N0A08402
1F66F5DN9N0A08281
1F66F5DN7N0A09154
1F66F5DN0N0A11568
1F66F5DN6N0A11560
1F66F5DN4N0A16465
1F66F5DN6N0A11557
1F66F5DN8N0A09082
1F66F5DN8N0A08403
1F66F5DN1N0A11529
1F66F5DN5N0A05149
1F66F5DN3N0A05148
1F66F5DN5N0A11517
1F66F5DN9N0A08278
1F66F5DNXN0A11562
1F66F5DN4N0A11556
1F66F5DN9N0A11519
1F66F5DN8N0A15917
1F66F5DNXN0A15918
1F66F5DN8N0A11558
1F66F5DN7N0A11566
1F66F5DN9N0A09155
1F66F5DN6N0A16466
1F66F5DNXN0A08399
1F66F5DN8N0A11561
1F66F5DN7N0A08277
1F66F5DN5N0A08875
1F66F5DN2N0A11524
1F66F5DN9N0A11567
1F66F5DN1N0A05147
1F66F5DN6N0A11526
1F66F5DN7N0A11549
1F66F5DN5N0A11520
1F66F5DN7N0A08876
1F66F5DN5N0A11565
1F66F5DN3N0A09152
1F66F5DN7N0A08280
1F66F5DN3N0A11547
1F66F5DN5L0A07075
1F66F5DN8L0A18779
1F66F5DN2M0A00814
1F66F5DN4M0A17176
1F66F5DN9N0A11231
1F66F5DN2N0A13158
1F66F5DN4N0A13159
1F66F5DN3N0A14352
Year Brand Type Floor Chassis Date IN
Date Off
2023
2023
2023
2023
2023
2023
2023
2023
2023
2023
2023
2023
2023
2023
2023
2023
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2023
2023
2023
2023
2023
2023
2023
2021
2021
2022
2022
2023
2023
2023
2023
9/21/2022
10/5/2022
9/2/2022
10/25/2022
11/18/2022
12/20/2022
9/27/2022
10/25/2022
10/26/2022
9/20/2022
12/1/2022
9/14/2022
10/24/2022
9/13/2022
9/12/2022
11/16/2022
9/26/2022
10/17/2022
9/19/2022
10/21/2022
11/23/2022
11/30/2022
9/26/2022
9/20/2022
10/4/2022
10/28/2022
9/29/2022
12/22/2022
10/28/2022
10/20/2022
10/31/2022
9/22/2022
9/8/2022
12/13/2022
9/9/2022
12/2/2022
10/20/2022
9/19/2022
10/6/2022
11/14/2022
1/26/2023
9/21/2020
6/21/2021
8/31/2021
1/20/2022
10/18/2022
10/26/2022
10/31/2022
12/12/2022
BT
BT
BT
BT
BT
BT
BT
BT
BT
BT
BT
BT
BT
BT
BT
BT
BT
BT
BT
BT
BT
BT
BT
BT
BT
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BT
BT
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BT
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BS
BS
BS
BS
BS
BS
BS
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CA
CA
CA
CA
CA
CA
CA
CA
CA
CA
CA
CA
CA
CA
CA
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CA
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CA
CA
CA
CA
CA
CA
CA
CA
CA
CA
3014
3225
3225
3014
3014
2720
3315
2920
3315
3014
3014
3225
2720
2813
2813
2720
3014
3014
3014
2720
3225
3225
2920
3225
2813
3225
3225
3014
3014
3014
2813
3225
2813
2720
3014
2720
3022
3022
2720
2920
2813
3226
3811
3811
3609
3225
3014
3225
3609
F
F
F
F
F
F
F
F
F
F
F
F
F
F
F
F
F
F
F
F
F
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TSB/Document ID: 21V138
Replacement Service Bulletin Number:
MFR Communication Date: 2023-04-28
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: LATCHES/LOCKS/LINKAGES
MFR Component System:
MFR Component Subsystem:
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