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NHTSA ID Number: 10235126

Manufacturer Communication Number: B23-009

TSB/Document Date: 2023-04-27


Summary

Service Bulletin - The engine will not crank on the initial startup attempt after the vehicle has been exposed to precipitation and then freezing temperatures. Water can enter the starter motor. In cold temperatures the water can freeze, preventing the starter motor from cranking the engine.


Service Bulletin

23-009

April 20, 2023

Version 2

Engine Does Not Crank
Supersedes 23-009, dated March 1, 2023.
AFFECTED VEHICLES
Year

Model

Trim

VIN Range

2016–20

MDX

ALL (except HybrideBay logo)

ALL

2022–23

MDX

ALL (except Type S)

ALL

2015–20

TLX

V6

ALL

REVISION SUMMARY
This service bulletin has been extensively revised. American HondaeBay logo recommends reviewing the entire bulletin.
SYMPTOM
The engine will not crank on the initial startup attempt after the vehicle has been exposed to precipitation and then
freezing temperatures.
POSSIBLE CAUSE
Water can enter the starter motor. In cold temperatures the water can freeze, preventing the starter motor from cranking
the engine.
CORRECTIVE ACTION
Replace the starter motor assembly if needed.
PARTS INFORMATION
MDX 2016–20
Part Name

Part Number

Quantity

Starter Motor Assembly

31200-5J2-305

1

Flange Bolt (12x45)

90165-SDA-A00

2

Flange Bolt (12x120)

90051-5J4-000

1

Power Relay Assembly

39794-SDA-A03

2

CLIENT INFORMATION:The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and
training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume
this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an
authorized AcuraeBay logo automobile dealer.
©

2023 American HondaeBay logo Motor Co., Inc. — All Rights Reserved

Page 1 of 12

MDX 2022–23
Part Name

Part Number

Quantity

Starter Motor Assembly

31200-5MR-305

1

Flange Bolt (12x45)

90165-SDA-A00

2

Flange Bolt (12x120)

90051-5J4-000

1

Relay Module Assembly

38280-TYA-A11

1

Part Name

Part Number

Quantity

Starter Motor Assembly

31200-5J2-305

1

Flange Bolt (12x120)

90051-5J4-000

1

Power Relay Assembly

39794-T5A-J01

2

Part Name

Part Number

Quantity

Relay Puller

07AAC-000A2A1

1

TLX 2015–20

TOOLS INFORMATION

WARRANTY CLAIM INFORMATION
The normal warranty applies.
MDX 2016–20
Operation
Number

Description

Flat Rate
Time

Defect
Code

Symptom
Code

Template
ID

Failed Part Number

1161J0

Replace Starter motor
assembly and relays
(includes inspection)

0.9 hr

01601

03217

B23009A

31200-5J2-A53

Operation
Number

Description

Flat Rate
Time

Defect
Code

Symptom
Code

Template
ID

Failed Part Number

1161J0

Replace Starter motor
assembly and relays
(includes inspection)

0.7 hr

01601

03217

B23009B

31200-5J2-A53

Operation
Number

Description

Flat Rate
Time

Defect
Code

Symptom
Code

Template
ID

Failed Part Number

1161J0

Replace Starter motor
assembly and relays
(includes inspection)

0.6 hr

01601

03217

B23009C

31200-5J2-A53

MDX 2022–23

TLX 2015–20

Page 2 of 12

INSPECTION PROCEDURE
1. Confirm that the engine does not crank.
2. Inspect the starter motor for signs of icing. If icing is found, warm up the starter motor either by gently applying heat
or allowing the vehicle to thaw inside the shop environment.
3. After the thawing period, attempt to crank/start the engine.

If the engine starts, go to REPAIR PROCEDURE.

If the engine doesn’t crank/start, continue with normal troubleshooting.

REPAIR PROCEDURE
MDX 2016–20
1. Open the hood.
2. Remove the front bulkhead cover.

3. Remove the air intake tube.

Page 3 of 12

4. Disconnect the 12 volt battery.
4.1. Make sure the vehicle is in the OFF (LOCK) mode.
4.2. Disconnect and isolate the negative cable with the 12 volt battery sensor from the 12 volt battery.
NOTE:

Always disconnect the negative side first.

To protect the battery sensor connector from damage, do not hold it when removing the negative terminal.

Do not disconnect the battery sensor from the negative terminal.

4.3. Disconnect the positive cable from the battery.

5. Disconnect the battery fan.

Page 4 of 12

6. Remove the 12 volt battery.

7. Remove the air cleaner.

Page 5 of 12

8. Disconnect the connector, then remove the harness holder.

9. Remove the skid block.

Page 6 of 12

10. Disconnect the positive starter cable and connector, remove the harness connector and clamps, and then remove
the starter.
NOTE: Make sure the crimped side of the ring terminal faces away from the starter when you connect the positive
starter cable.

11. Install the new starter assembly.
12. Install all remaining parts in the reverse order of removal
13. Replace starter cut relay 1 and starter cut relay 2.
14. Connect the HDS to the DLC.
NOTE: Make sure the HDS is loaded with the latest software version.
15. Turn the vehicle to the ON mode.
16. Make sure the HDS communicates with the vehicle, then select Idle Stop Starter Counter Clear in the
ADJUSTMENT MENU with the HDS.

Page 7 of 12

MDX 2022-23
1. Disconnect the 12 volt battery.
1.1. Make sure the vehicle is in the OFF (LOCK) mode.
1.2. Disconnect and isolate the negative cable with the 12 volt battery sensor from the 12 volt battery.
NOTE:

Always disconnect the negative side first.

To protect the battery sensor connector from damage, do not hold it when removing the negative terminal.

Do not disconnect the battery sensor from the negative terminal.

1.3. Disconnect the positive cable from the battery.

2. Remove the air flow tube.

Page 8 of 12

3. Remove the breather tube.

Page 9 of 12

4. Remove the skid block and starter.

5. Install the new starter assembly.
6. Reinstall skid block with new bolts.
7. Install remaining parts in the reverse order of removal.
8. Replace the relay circuit board.
9. Connect the HDS to the DLC.
NOTE: Make sure the HDS is loaded with the latest software version.
10. Turn the vehicle to the ON mode.
11. Make sure the HDS communicates with the vehicle, then select Idle Stop Starter Counter Clear in the
ADJUSTMENT MENU with the HDS.

Page 10 of 12

TLX 2015-20
1. Disconnect 12 volt battery.
2. Remove the 12 volt battery setting plate and the 12 volt battery.

3. Disconnect the connector from the air cleaner, then remove the harness clamps and remove the air cleaner
assembly.

4. Remove the harness holder from the starter.

Page 11 of 12

5. Disconnect the positive starter cable and the connector, then remove the starter.

6. Install the new starter assembly.
7. Reinstall the parts in the reverse order of removal.
8. Replace starter cut relay 1 and starter cut relay 2.
9. Connect the HDS to the DLC
NOTE: Make sure the HDS is loaded with the latest software version.
10. Turn the vehicle to the ON mode.
11. Make sure the HDS communicates with the vehicle, then select Idle Stop Starter Counter Clear in the
ADJUSTMENT MENU with the HDS.
END

Page 12 of 12

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TSB/Document ID: B23-009

Replacement Service Bulletin Number:

MFR Communication Date: 2023-04-20

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE AND ENGINE COOLING

MFR Component System:

MFR Component Subsystem:


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