TECHNICAL SERVICE BULLETIN
DEPARTMENT OF COMPLIANCE

VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218

Technical Service Bulletin: 80-1547
Expiration Date: 5/1/2024

,

O

Integrity

O

Safety

O

Quality

O

Customer Service

FOLLOW-UP NOTICE
Our records indicate your vehicle has
not been remedied; please have your
vehicles’ Technical Service Bulletin
remedied as soon as possible. Or before
the noted expiration date.

April 2023

This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
Forest River is alerting you to an issue involving certain 2021-2023 Rpod travel trailer recreational vehicles. Please see
the information below which describes the issue and provides you with details on the steps you should take to have your
vehicle repaired.
WHAT IS THE ISSUE?
The front window may leak.
OWNERS: WHAT SHOULD YOU DO?
Please contact your dealer without delay and request a service appointment to schedule the free repair. The vehicle
Owner is responsible for making arrangements to have the work completed. Please state you have been notified by
Forest River of the issue and provide the TSB number (located at the top of this page) to the dealership. It is also helpful
to give the dealership a copy of this letter when you take your vehicle in for the repair.
You may visit www.forestriverinc.com to search for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is 1.0 hours. However, the dealership may need to keep your vehicle or schedule an
appointment with you for a later date to fit into their regular service schedule.
DEALERS: WHAT SHOULD YOU DO?
Dealer Service Procedures are locate on Dealer Connect.
MAY FOREST RIVER ASSIST YOU FURTHER?
CONTACT
PHONE
RPOD CUSTOMER SERVICE
(574) 535-1546 ext. 37124
Repair Codes:
Pictures of the inspection and remedy are required which must be provided with a claim against the repair code(s).
TSB
NUMBER
80-1547
80-1547

REPAIR CODE

DESCRIPTION

TIME

RC-043-05-00-004230
RC-043-15-00-004231

INSPECT WINDOW ONLY
INSPECT AND REPAIR WINDOW

.10 HRS
1.0 HRS

WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this service bulletin, you may be eligible for a refund of
previously paid repairs. Refunds will only be provided within the scope of this Technical Service Bulletin.
Please send the service invoice to the following address:
Rpod
Forest River, Inc.
Attn: WARRANTY MANAGER
1496 Gerber St
Ligonier, IN 46767

Sincerely,
Forest River
Office of Corporate Compliance

Page 1 of 1

TECHNICAL SERVICE BULLETIN 80-1547 REMEDY INSTRUCTIONS
Make(s): R. POD
Model(s): MANY, SEE BELOW
Model Year(s):
Concern:
The front window may leak.

Repair Code: RC-043-15-00-004231
Allotted Time: 1.00 HRS.
Inspection Code: RC-043-05-00-004230
Allotted Time: .10 HRS.
Photo(s) Required: YES, PRE/POST REMEDY
Prior Authorization Required: NO
Part(s) Number: N/A
Part(s) Return: N/A

Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and
Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from
shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in
electrocution, fire or other personal injury, property damage and/or death.
CERTAIN 2021 – R. POD - RPT171, RPT180, RPT189, RPT190, RPT192, RPT193, RPT195, RPT196, RPT202
CERTAIN 2022 – R. POD - RPT153, RPT171, RPT180, RPT189, RPT190, RPT192, RPT193, RPT195, RPT196, RPT201, RPT202
CERTAIN 2023 – R. POD - RPT171, RPT180, RPT190
INSPECTION:
STEP 1: INSURE THE WINDOW IS IN THE FULLY CLOSED POSITION. PLEASE NOTE THE WINDOWS HAVE 2 LATCHING POSITIONS:
• 1) FULLY CLOSED, AND 2) SECURE VENTILATION. SEE FIGURES 1 AND 2 BELOW FOR REFERENCE.
FIGURE 1
FULLY CLOSED POSITION

FIGURE 2
SECURE VENTILATION POSITION

STEP 2: INSURE THE ALIGNMENT OF THE LATCHES TO THE HANDLES IS CORRECT. THE LATCHES SHOULD BE CENTERED ON THE
HANDLES. THERE ARE “HORNS” ON THE HANDLES WHICH WILL COLLIDE WITH THE LATCHES AND PREVENT THE WINDOW FROM
FULLY CLOSING IF A SIDE-TO-SIDE ALIGNMENT ISSUE EXISTS. INSURE THE BACK EDGE OF THE LATCH IS FLUSH WITH THE BACK
EDGE OF THE CHANNEL IN THE RUBBER SEAL. CONFIRM ALL LATCHES ARE RIGIDLY FIXED TO THE WALL USING PANHEAD SCREWS.
SEE FIGURE 3 BELOW FOR REFERENCE.
FIGURE 3
PROPERLY ALIGNED HANDLE AND LATCH
HANDLE
HORN
PAN HEAD
SCREWS

LATCH
RUBBER SEAL

THE BACK EDGE OF
THE LATCH SHOULD
BE FLUSH WITH THE
BACK EDGE OF THE
CHANNEL IN THE
RUBBER SEAL
Page 1 of 5

TECHNICAL SERVICE BULLETIN 80-1547 REMEDY INSTRUCTIONS
Make(s): R. POD
Model(s): MANY, SEE BELOW
Model Year(s):
Concern:
The front window may leak.

Repair Code: RC-043-15-00-004231
Allotted Time: 1.00 HRS.
Inspection Code: RC-043-05-00-004230
Allotted Time: .10 HRS.
Photo(s) Required: YES, PRE/POST REMEDY
Prior Authorization Required: NO
Part(s) Number: N/A
Part(s) Return: N/A

STEP 3: WITH THE WINDOW IN THE CLOSED POSITION INSURE THE FREE PLAY OF THE SUPPORT STRUTS ARE 1/16”-1/4”. TOO LITTLE
FREEPLAY WILL RESULT IN BINDING AND TOO MUCH FREEPLAY APPLIES EXCESSIVE PRESSURE TO THE STRUTS WHEN
SUPPORTING THE OPENED WINDOW. THE STRUT FREEPLAY CAN BE ADJUSTED BY RELOCATING THE PLACEMENT OF THE STRUT
FOOT. SEE FIGURE 4 BELOW FOR REFERENCE.
FIGURE 4
PROPERLY INSTALLED STRUT FOOT
MEASURE FREE-PLAY
HERE

STRUT FOOT

KNOB

STEP 4: WITH ALL LATCHES IN THE FULLY CLOSED POSITION INSURE THE TAB ON THE HANDLES OVERLAP AT LEAST ¼” OF THE TAB
ON THE LATCH. OVERLAP OF LESS THAN ¼” REQUIRES INSTALLING AN ADDITIONAL SHIM (LINER) BELOW THE ORIGINAL SHIM. SEE
FIGURES 5 AND 6 BELOW FOR REFERENCE.
FIGURE 5
CORRECT HANDLE AND LATCH OVERLAP

HANDLE AND LATCH
OVERLAP

FIGURE 6
LATCH SHIM (LINER)

LATCH SHIM

Page 2 of 5

TECHNICAL SERVICE BULLETIN 80-1547 REMEDY INSTRUCTIONS
Make(s): R. POD
Model(s): MANY, SEE BELOW
Model Year(s):
Concern:
The front window may leak.

Repair Code: RC-043-15-00-004231
Allotted Time: 1.00 HRS.
Inspection Code: RC-043-05-00-004230
Allotted Time: .10 HRS.
Photo(s) Required: YES, PRE/POST REMEDY
Prior Authorization Required: NO
Part(s) Number: N/A
Part(s) Return: N/A

STEP 5: WITH ALL LATCHES IN THE FULLY CLOSED POSITION, INSPECT THE WINDOW FROM THE OUTSIDE OF THE UNIT TO INSURE
THE GAP BETWEEN THE WINDOW PANE AND THE WALL SKIN IS CONSISTENTLY 1/8”-1/4”. INCONSISTENT GAPS ARE A SYMPTOM OF
MALADJUSTED OR LOOSE LATCHES. PLEASE NOTE IT IS TYPICAL FOR THE GAP AT THE UPPER CORNERS OF THE WINDOW PANE TO
BE A BIT TIGHTER (1/16”-3/16”) THAN OTHER REGIONS. THIS IS DUE TO THE PLACEMENT OF THE HINGE BAR AND IS NORMAL. SEE
FIGURE 7 BELOW FOR REFERENCE.
FIGURE 7
GAP BETWEEN PANE AND EXTERIOR OF WALL SHOULD BE 1/8”-1/4”

1/8” – 1/4”
GAP
STEP 6: INSURE THE SILICONE CAP SEAL ATOP THE HINGE BAR IS PRESENT AND FREE OF VOIDS. SEE FIGURE 8 BELOW FOR
REFERENCE.
FIGURE 8
HINGE CAP SEAL

HINGE
CAP SEAL

Page 3 of 5

TECHNICAL SERVICE BULLETIN 80-1547 REMEDY INSTRUCTIONS
Make(s): R. POD
Model(s): MANY, SEE BELOW
Model Year(s):
Concern:
The front window may leak.

Repair Code: RC-043-15-00-004231
Allotted Time: 1.00 HRS.
Inspection Code: RC-043-05-00-004230
Allotted Time: .10 HRS.
Photo(s) Required: YES, PRE/POST REMEDY
Prior Authorization Required: NO
Part(s) Number: N/A
Part(s) Return: N/A

STEP 6: FULLY OPEN THE WINDOW AND INSURE THE SUPPORT STRUTS PROPERLY SUPPORT THE WEIGHT OF THE WINDOW IN THE
OPENED POSITION. PLEASE NOTE THAT BOTH OF THE SECUREMENT KNOBS (ONE ON EACH STRUT) MUST BE TIGHTENED.
STEP 7: INSPECT THE EXTERIOR OF THE RUBBER SEAL FOR ANY VOIDS IN THE BUTYL BOND BY PULLING BACK ON THE EXTERIOR
LIP OF THE SEAL. USE CARE TO NOT PULL ON THE BULB SEAL WITH EXCESSIVE FORCE AS MAY TEAR AWAY FROM THE BASE. SEE
FIGURES 9 AND 10 BELOW FOR REFERENCE.
FIGURE 9
PROPER BUTYL ADHESION TO WALL

BUTYL BONDED
TO WALL

FIGURE 10
POOR BUTYL ADHESION TO WALL

BUTYL NOT
BONDED TO WALL

STEP 8: DETERMINE IF THE BUTYL IS BONDED PER FIGURE 9 OR NOT BONDED FIGURE 10
• IF BUTYL IS PROPERLY BONDED (FIGURE 9) CLAIM THE INSPECTION CODE ONLY;
• IF BUTYL IS NOT BONDED (FIGURE 10), MOVE ON TO REMEDY;
REMEDY:
STEP 1: CLEAN THE WALL SURFACE UNDER THE RUBBER SEAL USING A DRY CLOTH. THE USE OF CLEANING AGENTS (SUCH AS
ISOPROPYL ALCOHOL) IS NOT RECOMMENDED AS THEY CAN INHIBIT THE ADHESION OF THE BUTYL TO THE WALL SURFACE;
STEP 2: SEAT THE RUBBER SEAL TO THE WALL BY PRESSING THE INNER PERIMETER OF THE SEALTOWARDS THE OPENING.
GENERALLY A SMALL (2”-3”) ROLLER IS USED FOR THIS BUT A RUBBER HAMMER CAN ALSO BE USED PROVIDED THE ENTIRITY OF
THE SEAL IS PRESSED. PAY CAREFUL ATTENTION AT THE CORNERS TO INSURE THE SEAL IS SEATED FIRMLY AGAINST THE WALL
FRAME. SEE FIGURE 11 BELOW FOR REFERENCE.
FIGURE 11
SEAT THE SEAL BY APPLYING PRESSURE TOWARDS THE FRAMING OF THE OPENING

Page 4 of 5

TECHNICAL SERVICE BULLETIN 80-1547 REMEDY INSTRUCTIONS
Make(s): R. POD
Model(s): MANY, SEE BELOW
Model Year(s):
Concern:
The front window may leak.

Repair Code: RC-043-15-00-004231
Allotted Time: 1.00 HRS.
Inspection Code: RC-043-05-00-004230
Allotted Time: .10 HRS.
Photo(s) Required: YES, PRE/POST REMEDY
Prior Authorization Required: NO
Part(s) Number: N/A
Part(s) Return: N/A

STEP 3: FIRMLY PRESS THE FRONT OF THE SEAL (THE EDGE WITH THE BULB SEAL) AGAINST THE WALL SURFACE. AGAIN, PAY
SPECIAL ATTENTION IN THE CORNERS.
STEP 4: CHECK TO INSURE THE BUTYL IS NOW PROPERLY BONDED TO THE WALL SURFACE. ISOLATED AREAS OF POOR ADHESION
CAN BE REPEATEDLY PRESSED TO CHECK IF A GOOD BOND CAN BE ACHIEVED. IN THE EVENT THE BUTYL HAS BEEN
CONTAMINATED IT MAY REQUIRE THE SEAL TO REPLACED. IF THE SEAL PULLS AWAY IN THE CORNERS A CORNER CLAMP MAY
NEED TO BE INSTALLED TO RETAIN IT (REFER TO CORNER CLAMP INSTALLTION INSTRUCTIONS). SEE FIGURE 12 BELOW FOR
REFERENCE.
FIGURE 12
CORNER CLAMP
CORNER CLAMP

STEP 5: APPLY CLEAR SILICONE AROUND THE EXTERIOR PERIMETER OF THE RUBBER SEAL. USE CARE TO AVOID GETTING
SILICONE ON THE WINDOW ITSELF OR ON THE BULB OF THE SEAL;
STEP 6: CLAIM REPAIR CODE.

Page 5 of 5

BULLETIN DE SERVICE TECHNIQUE
DEPARTMENT OF COMPLIANCE

VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218

Bulletin de Service technique : 80-1547

Date d'expiration : 5/1/2024