ATTENTION:

CLAIMS PERSONNEL q

IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.

SERVICE MANAGER

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SERVICE INFORMATION
APPLICABILITY: All Models
SUBJECT:

NUMBER: 01-172-14

Subaru Select Monitor III (SSMIII) Usage Tips

DATE: 08/13/14

INTRODUCTION
The purpose of this Service Information bulletin is to provide helpful tips for using the SSMIII
diagnostic tool. For some, this information may seem basic or even remedial but for others, very
relevant and helpful, especially for those technicians who are new to the Subaru brand. Some of
the topics will be especially beneficial when working with the Techline or field staff as part of repair
escalation or reporting of new quality concerns. Knowing the proper way to access, save and send
(e-mail) requested electronic data and information files can often help expedite accurate repair
recommendations and solutions.
Topics covered include:
•
•
•
•
•

Identifying DTCs Stored in Memory
Accessing and Saving Freeze-Frame Data
Locating Calibration Identification (CID) and Calibration Verification (CVN) Information
Saving OBD Data Files
How To Send (or E-Mail) Saved Data Files

SERVICE PROCEDURE

Begin by clicking
on the Select
Monitor III icon.

Continued...
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.

Service Information Number: 01-172-14; Date: 08/13/14

SUBARU OF AMERICA, INC. IS
ISO 14001 COMPLIANT
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.

Page 1

Identifying DTCs Stored In Memory

For all vehicles
except BRZ,
click on “All
other models”.

Click on “Each
System Check”.

Continued...
Service Information Number: 01-172-14; Date: 08/13/14

Page 2

Click on the
system which has
the DTC. For this
demonstration,
we are showing
the Engine
Control System.

After selecting
Engine Control
System, you
will need to
confirm the
engine type. In
this case, this is
a 2.5 Turbo STI.
If the engine
listed is correct,
click “OK”.

Continued...
Service Information Number: 01-172-14; Date: 08/13/14

Page 3

To retrieve the
DTCs stored in
memory, click
on “Diagnostic
Code(s) Display”.

Click on
“Memorized
Diagnostic
Code(s)” to
see the DTCs
stored in
memory.

Continued...
Service Information Number: 01-172-14; Date: 08/13/14

Page 4

P0117 is the
only DTC stored
in the engine
computer
(ECM) at this
time. To save
this, click on
the F9 button
above.

After selecting the location where you want to
save the file, you should rename the file the
last 8 digits of the VIN then click “Save”.

Continued...
Service Information Number: 01-172-14; Date: 08/13/14

Page 5

Accessing and Saving Freeze Frame Data

Click on “OBD
System”.

Click on
“Freeze
Frame Data
Display”.

Continued...
Service Information Number: 01-172-14; Date: 08/13/14

Page 6

Click on F9
above to save
the Freeze
Frame Data.

The system will
generate a file name
but, you should rename
the file the last 8 digits
of the VIN.

Continued...
Service Information Number: 01-172-14; Date: 08/13/14

Page 7

Now that the file is
renamed, you must
select where you
want the file stored
and then click “Save”.

Locating CID / CVN Information

Click on “Engine
Control System”.

Continued...
Service Information Number: 01-172-14; Date: 08/13/14

Page 8

Click on “OBD
System”.

Click on
“Getting of
vehicle
information”.

Continued...
Service Information Number: 01-172-14; Date: 08/13/14

Page 9

As you can see, the VIN,
CID, and CVN numbers
are all listed. To save this
file to send, click on the
“File” button shown
above, left.

Click on “Save displayed data”

Continued...
Service Information Number: 01-172-14; Date: 08/13/14

Page 10

The system will
assign the BMP file
a generic name.
Please change it to
the last 8 digits of
the VIN.

Saving OBD Data Files

Click on “Engine
Control System”.

Continued...
Service Information Number: 01-172-14; Date: 08/13/14

Page 11

Click “OBD
System”.

Click on
“Current Data
Display &
Save”.

Continued...
Service Information Number: 01-172-14; Date: 08/13/14

Page 12

Click on “All
data display”.

Click on "F2"
to “Hold” the
data then….

Continued...
Service Information Number: 01-172-14; Date: 08/13/14

Page 13

Click on "F9"
to “Save”
the data.

The system
will assign the
file a generic
name. Please
change to the
last 8 digits of
the VIN.

Continued...
Service Information Number: 01-172-14; Date: 08/13/14

Page 14

Make sure the
file is saved
where you
want it to be
then click
“Save”.

How To Send (or E-Mail) Saved Data Files

In order to send the file
message, you must be
logged in. Please log in.

Continued...
Service Information Number: 01-172-14; Date: 08/13/14

Page 15

Click on the
“Send Message”
icon.

[email protected]

Anytown Subaru

8889991234

Your name will automatically
show up in the “From” box.
Please click the “To”: drop
down arrow then select who
you want to send the
information to.

Continued...
Service Information Number: 01-172-14; Date: 08/13/14

Page 16

[email protected]
[email protected]

Anytown Subaru

8889991234

Thisarea
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This open
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send the
e-mail.

[email protected]
[email protected]

Anytown Subaru

8889991234

Click onClick
the on the
“Attach”“Attach”
button button
to
to
includeinclude
your your
downloads
in
downloads
in
the e-mail.
the e-mail.

Continued...
Service Information Number: 01-172-14; Date: 08/13/14

Page 17

Locate the file(s) you
want to attach. Click on it
then click “Open”. You
can attach and send more
than one file at a time.

[email protected]
[email protected]

Anytown Subaru

8889991234

The three
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three files
selectedselected
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You canYou
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click “Send”.
click “Send”.

Continued...
Service Information Number: 01-172-14; Date: 08/13/14

Page 18

[email protected]
[email protected]

Anytown Subaru

8889991234

Your message
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Your message
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e-mail, simply
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anotheranother
e-mail. e-mail.

Service Information Number: 01-172-14; Date: 08/13/14

Page 19